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“Not the worst”

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Quality Inn West Columbia
Ranked #5 of 11 Hotels in West Columbia
Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Not the worst”
Reviewed 11 July 2014 via mobile

Staff is all friendly. But a guy maid walked into to my room without knocking. The outlets are horrible I had to lift the microwave plug up for it to work. The phone doesn't work for some reason I love the beds and the room is always cool I like that. It's not a bad place to stay.

Stayed July 2014
Helpful?
Thank Spazzy459
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GAURISH A, Manager at Quality Inn West Columbia, responded to this review, 16 September 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Property CHI
QUALITY INN
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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101 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
Greenville, S.C.
Level 3 Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 May 2014

I stay a lot in Columbia and I always go to Bill Shatner's website to get the cheapest room. That usually puts me in one of the Extended Stays but they were booked this week due to a softball tournament so I paid a little more and ended up in the Quality Inn. I wasn't expecting much but the receptionist was helpful, there were kids playing in the crystal clear pool, my room was clean and the A/C worked fine. The maid cleaned the room nicely and all around me was fairly quiet. And the breakfast room was better than expected.
I'm cheap so I'll end up back in an Extended Stay but staying a week in the Quality Inn reminded me of what a hotel is supposed to be like. I can only guess that the management here is first rate based on those I saw working.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank asdfgH7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GAURISH A, Guest Relations Manager at Quality Inn West Columbia, responded to this review, 7 May 2014
Dear Valued Guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Property CHI
GUEST RELATIONS MANAGER
QUALITY INN
803-791-5160
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbia, Alabama
Level 6 Contributor
152 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 8 April 2014

Well with the Masters in Augusta no other rooms to be found...so myself and two colleagues needed a place to stay... I was in the building to the right on the second floor...Bathroom was covered in long hairs and the towels had a lot of yellow stains... Bathroom floor was very sticky and toilet ran ever 25 seconds until I shut the water off to it...However my colleague was on the first floor on the left building stated holes in the walls....stains on towels, sheets, and comforter, If you have a choice stay else where, outside doors unsecure , I used tripadviser as a guide and thought it would be ok...looking back I notice a lot of "1" reviews giving it a good grade, makes me wonder........

Room Tip: Doors were unsecure to hallways.....
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rauschie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GAURISH A, Guest Relations Manager at Quality Inn West Columbia, responded to this review, 13 April 2014
Dear Rauschie,

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

Thank you so much for your business and we look forward to seeing you in the future.

Kind Regards,

Property CHI
GUEST RELATIONS MANAGER
QUALITY INN
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these West Columbia hotels

Akron, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 April 2014

Great place to stay. We travel with our two pets and they are welcomed here. We have always found it to be clean and the staff friendly. We use this as our stopping place every trip to and from Florida.
The breakfast room is always clean and has fresh items out. The breakfast room attendant we friendly and helpful.
We would recommend this hotel.

Stayed March 2014, travelled with family
Helpful?
1 Thank L C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GAURISH A, Guest Relations Manager at Quality Inn West Columbia, responded to this review, 6 April 2014
Dear L G,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

GUEST RELATIONS MANAGER
QUALITY INN
803-791-5160
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa, Ontario Canada
Level 5 Contributor
91 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 30 March 2014 via mobile

As with many Quality Inns, this is an older property which has received some updates to the rooms, mainly flooring and granite tub surrounds and vanity tops.

For the money, it was OK for an overnight stay. The room was clean, the bed comfortable and the A/C worked just fine.

The front desk staff were OK...nothing especially welcoming, but OK.

Breakfast was average, with some hot items. The small outdoor pool looked well maintained.

Stayed March 2014, travelled as a couple
Helpful?
1 Thank BobOttawa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GAURISH A, General Manager at Quality Inn West Columbia, responded to this review, 31 March 2014
Dear Bob Ottawa,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Property CHI
GUEST RELATIONS MANAGER
QUALITY INN
803-791-5160
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Raleigh, North Carolina
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 March 2014

This Quality Inn "hotel" in West Columbia, SC was part hotel (on the 2nd floor) and motel on the 1st floor.
The non-smoking room smelled HEAVILY of smoke, as did the hallway outside of the non-smoking rooms.
I would've expected the low quality conditions for a $60 room, but Not a $89 room. It was an over-priced, low quality motel room. I was afraid to take a shower in the bathroom. I won't stay there again.

Room Tip: The only tip that I can offer is, Don't Stay Here.
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MFJ1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GAURISH A, Guest Relations Manager at Quality Inn West Columbia, responded to this review, 20 March 2014
Dear MJF1,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon.

Sincerely,

Property CHI
GUEST RELATIONS MANAGER
QUALITY INN
803-791-5160
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Freeport, Illinois
Level 4 Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 March 2014

Finally another hotel that was perfect - almost. The rooms were roomy, clean, hot water with good pressure, all the amenities plus wi-fi. Places to eat within walking distance. Check in was pleasant and efficient. The only draw back to this stay was the breakfast room SUPERVISER. It was more like a drill sergeant. No wonder hardly anyone was in there. Most mornings at other hotels, there has been visiting and a relaxed mood. Not here. The food and food options were good though.

Room Tip: the entrance is hard to see from the road - watch for the Waffle restraurant.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank barbandjake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GAURISH A, Guest Relations Manager at Quality Inn West Columbia, responded to this review, 4 March 2014
Dear Barbandjake,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Property CHI
GUEST RELATION MANAGER
QUALITY INN
803-791-5160
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Inn West Columbia

Property: Quality Inn West Columbia
Address: 2516 Augusta Rd, West Columbia, SC 29169-4546 (Formerly Super 8)
Phone Number:
Region: United States > South Carolina > West Columbia
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 11 Hotels in West Columbia
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn West Columbia 2.5*
Number of rooms: 82
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