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Black Hills Inn & Suites
Ranked #25 of 25 Hotels in Deadwood
Reviewed 9 September 2009

My husband and I stayed one night at this dump over Labor Day weekend. I seriously don't know how anyone could find something positive to write about the place, other than the owners perhaps. It's cheap, but there are multiple reasons for that.

First of all, the hotel is entirely pre-fabricated construction. Yes, folks, it's just a big trailer! Each time a door would close anywhere in the building, our room walls would literally shake and the windows rattle. We could clearly hear conversations and the TV in the next room. The room itself was gross dirty, dingy and small. I immediately removed the questionable bedspread upon entering the room and wished I had gloves so I wouldn't have to touch it. The smoke detector was broken and hanging from wires from the ceiling. There were extensive safety precautions highlighted in the guest information booklet provided in the room, which more than suggested multiple problems with crime in and around the hotel. Easy to imagine considering the seedy appearance of the majority of hotel guests.

Finally, the location is terrible. Absolutely the furthest accommodations from downtown Deadwood.

The hotel had charged our credit card immediately upon booking and we were unable to cancel the room. My husband and I were seriously considering forfeiting the money and finding other accomodations but we were tired and figured we could put up with anything for one night. On the other hand, the experience will give us something to laugh about in the years to come.

  • Stayed: September 2009, travelled as a couple
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4  Thank jo8160
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHIS-Manager, Manager at Black Hills Inn & Suites, responded to this reviewResponded 19 November 2010

We offer FREE ROOM INSPECTION prior to check-in so there is no reason for a guest to be so dissatisfied with their lodging.
As for crime, Deadwood is lower than the national average, for 2006-2008 the index was about 170-180 while the national average is slightly above 300. Last year it was up a little to 243 but is still below the average. (Google Deadwood City-Data) As for looking "seedy", we would respectfully disagree with this reviewer.
As for construction, the rooms are small as mentioned but well constructed and well insulated. Most of our repeat guests really do not mind the small rooms as they say, they just "need a place to sleep when they come to Deadwood."

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77 - 83 of 100 reviews

Reviewed 8 September 2009

We made a last minute discision to go to the Black Hills for the Labor Day weekend so our choices of places to stay was quite limited and ended up at the Black Hills Inn, Deadwood. The room was extremely small. Rather than a little table beside the bed, that was where the sink and mirror were located. The shower and toilet were in a seperate tiny room without so much as a hook for your clothing while you showered. The bed was hard, the pillows flat. The bedding seemed clean but the rest of the room was not. Our non-smoking room had cigarette burns on the bathroom floor. The fan in the bathroom and the air conditioner were both extremely loud. The amenities say they have an ice machine and that is probably true because you can buy a bag of ice for $3. We were told that the trolley came every 20 minutes and would take us downtown. That 20 minutes extended into an hour because this hotel is on the end of the route and if the trolley was full it wouldn't come. The one nice amenity that they offer is rags to clean your motorcycle or auto. There is no hair dryer so bring one unless you like wet hair.

  • Stayed: September 2009, travelled as a couple
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3  Thank letsstay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHIS-Manager, Manager at Black Hills Inn & Suites, responded to this reviewResponded 19 November 2010

We offer FREE ROOM INSPECTION prior to checkin so guests should not be dissatisfied with their accommodation. As stated, there is an ice machine with free ice for rooms. There is no need to buy ice for room use.
The Deadwood Trolley stays to a predetermined schedule which we have no control over. During the year the schedule changes or if there is a special event with street closings or parades, the trolley may be delayed. Our location makes no difference to Deadwood Trolley service, the events affect all hotels similarly.

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Reviewed 24 July 2009

Old, dirty, tiny room. The bathroom was also tiny with a metal shower stall from the '60s.
No sink in the bathroom, it was conveniently located next to the bed! The room also had a funky odor and a scenic view of weeds which were high enough to cover the lower part of the window. Next time I will stay in a name brand hotel.

  • Stayed: July 2009, travelled as a couple
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3  Thank MadisonJax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2009

Nestled into the hillside of historical Deadwood, South Dakota, tthe Black Hils Inn and Suites was a delightful find for our stay in the Black Hills area on our way to Yellowstone. It is perfectly situated on the quite outskirts of Deadwood yet close enough to partake in any events occurring in the downtown.area just moments awwy. An open-air trolley is available to transport guests to and from the downtown area for a nominal fee of $1. The bubbling stream flowing through the property upon entry only adds to the peaceful atmosphere of this hotel. We were so pleased with our stay, that we arranged to stay again on our return trip from Yellowstone back to MN. The complimentary breakfast was substantial and offered something that appealed to everyone in our party. Breadfast guests were friendly and pleasant, sharing travel experiences with others. I was impressed to hear several guests say they had stayed at this Inn before and some multiple times. I can understand why - it is comfortable and welcoming. Owners and staff are friendly and accomodating, the pool and hot tub area is clean and well kept. Our two stays at the Inn included the kitchenette suite (very large and comfy) and a room with two double beds upon our return trip. Both were immaculate and tidy - this is a quaint inn that pases the "white" glove test!

  • Stayed: July 2009
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Thank minnso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2009

Fortunately, we were only here for about 2 waking hours. If you plan on spending more time at your hotel, go elsewhere. It's old, dirty & small. That being said, it was cheap and worked fine for the few hours we were there. It does have a small indoor pool which is great for small kids. The breakfast is a joke and an elderly lady sneezed all over it while we were there. Yuck.

Stayed: June 2009, travelled with family
2  Thank Jenny S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 December 2008

Our stay in Deadwood lasted six days and a total of ONE night at the Blackhills Inn. The rooms were dark and dim and smelled of something like moth balls. Later I discovered the reason for the moth balls when I noticed the mold in the bath room. The sheet were also stained.
We spent most of our time out exploring Deadwood, then returned for a good night sleep when the next door neighbors decided to get intoxicated and turn up the music and run in and out of their rooms, slamming the rooms doors until 3 AM! The staff go home at 10 PM and there is no one around to report this too.
The next morning when I politely complained to the Inn staff, they had that "I do not care attitude and told me if another guest wanted to drink, there was nothing they could do about it." I do not care if they would have drink themselves to death, it was the frenzy they caused in which disturbed everyone one on our hall that agitated us. We departed and found a more suitable lodge.
I really should have listened to "That Georgia Girl's" and "Satisfaction7's" review as it seemed they really knew what they were talking about. I think the Manhattan's review is really a hotel employee and I do not believe for one second he was actually there when another reviewer was complaining as this was his only review listed on his profile. It is odd that three people who stayed here at separate times and do not know each other all had similar experience. My conclusion; Better safe then sorry, just avoid this place unless you are looking for a party.

  • Stayed: August 2008, travelled as a couple
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4  Thank Texas_Star32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHIS-Manager, Manager at Black Hills Inn & Suites, responded to this reviewResponded 19 November 2010

We offer FREE ROOM INSPECTION so there is no need to be dissatisfied with accommodations.
Deadwood has a number of special event weekends during the year that promote good times. Sometimes, some guests have a very good time! For the times when things get out of control, a 24 hour phone number that is answered by a person is posted. If that is not satisfactory, the police are generally less than 5 minutes away.
As for the insinuation that hotel employees are posting reviews, that is false.

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Reviewed 14 August 2008

We stayed overnight at the Black Hills Inn the week of August 10th. The suite worked well for our family of six (4 kids 17-22). The suite had two twin beds plus a bunk bed and was was on the creek side. The room was was clean and quiet. We had reservations, and the inn keeper let us change the date of our stay without issue. A nice continental breakfast was included with the room.

  • Stayed: August 2008, travelled with family
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Thank tgburns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Black Hills Inn & Suites

Address: 206 Mountain Shadow Ln, Highway 385 South, Deadwood, SD 57732-9724
Region: United States > South Dakota > Deadwood
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
Ranked #25 of 25 Hotels in Deadwood
Price Range: £28 - £61 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Black Hills Inn & Suites 2*
Number of rooms: 47
Official Description (provided by the hotel):
The Black Hills Inn & Suites is a motel located in Deadwood, SD. For easy access to Downtown Deadwood, Casinos, Fine Dining and Historical Sites, the Deadwood Trolley offers service. The Black Hills Inn & Suites offers a Free Continental Breakfast, Complimentary WiFi with Internet access, a heated Indoor Swimming Pool and Hot Tub and a computer for Guest use. The Black Hills Inn & Suites offers clean, quiet rooms. ... more   less 
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Also Known As:
Black Hills Hotel Deadwood
Black Hills Inn And Suites

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