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“5 stars”

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Cadillac Jack’s Hotel & Suites
Ranked #10 of 24 Hotels in Deadwood
Certificate of Excellence
Sidney, Montana
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“5 stars”
5 of 5 bubbles Reviewed 13 November 2012

My boyfriend and I stayed a couple nights at Cadillac Jacks on our trip to Deadwood. From the moment we walked in the door, we were welcomed by the front desk staff and for the rest of our stay, were treated like royalty! 5 star customer service, that's for sure. The rooms were nicely decorated and the beds were AMAZING!! We had a lot of fun on the casino floor; the casino and bar staff were very friendly and hospitable. We ate in the restaurant a few times and decided that the BBQ chicken pizza was our favorite! Breakfast was excellent as well, aside from the price! But you get a buy one, get one free certificate to use every morning so for two people, it was definitely worth it. We called the front desk to find out where we could get more shampoo and body wash and they promptly sent it up to us! Parking was pretty tight but with the free valet service and the $1 trolley downtown, we never really needed our vehicle until it was time to leave! Cadillac Jacks, you surely know how to take care of your guests! We will definitely be coming back! Thank you!

Stayed October 2012, travelled as a couple
Helpful?
1 Thank Allison406
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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649 reviews from our community

Traveller rating
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    175
    84
    29
    22
See reviews for
139
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24
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (136)
Date | Rating
  • English first
  • German first
  • Swedish first
  • Any
English first
Dickinson, North Dakota
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 13 November 2012

Visiting family in the Hills and stayed at this hotel. Nice big rooms. The casino was great; big room with lots of table games and lots of slots to play. We had dinner in the restaurant, Brown Rock. The burger was good and the fries were great. Good football viewing in the bar, lots of big televisions and cold beer. All the employees were friendly and helpful. We'll come back to try this place again and maybe even the new hotel they are building next door.

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank NorthDakotaHunter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sioux Falls, South Dakota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 November 2012

Everyone on staff is very friendly and nice- always smiling! We enjoyed playing the new Aladdin game and the game of Life! The hotel rooms are fantastic! Very large and clean. Bed is so comfortable! We had a great weekend away and look forward to coming back soon!

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Angie510
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greater Hobart, Australia
Level Contributor
52 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 13 November 2012

Rooms are large and clean, some have conjoining rooms to cater for larger groups. Has wifi in rooms as well as an office type room with a computer in case you don't have your own, also each floor has it's own laundry facility. The staff are friendly and helpful. The ground floor is a casino, a bar and also a restaurant which has an extensive menu with great food.

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jhaynes55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deborah R, Manager at Cadillac Jack’s Hotel & Suites, responded to this review, 30 November 2012
Dear JHaynes,

Thank you for taking the time to leave a review on Tripadvisor regarding your recent stay at our hotel.

We appreciate your compliments and hope you enjoyed yourself while here in the states.
We hope you will come back and see us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Longmont, Colorado
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 8 November 2012

This was our first time to Deadwood, South Dakota. We just picked Cadillac Jack's from their web page. What a beautiful place!! We had a wonderful time there. The parking really needs to be worked on, but the hotel is a wonderful experience. You will enjoy your time there!!

Room Tip: Room against the mountain as perfect!
See more room tips
  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sharon K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deborah R, Manager at Cadillac Jack’s Hotel & Suites, responded to this review, 14 November 2012
Sharon,

We are so glad you picked Cadillac Jack's for your stay. Thank you for the great review and we are so glad you enjoyed your time here in Deadwood. Yes, parking is a challenge in a historic town however that is why we offer complimentary Valet to our guests. That way you don't have to bother and our staff takes care of it for you. Have a great Holiday season and we hope you will return for another visit soon.
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Podgorica, Montenegro
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 6 November 2012

Stay at this resort was a wounderful experience. Friendly staff, clean confirdable rooms and great food. Location is pefect in the historic districkt of downtown. Lots to see and do. 5 star experience, will be back soon. Thank you for a wounderfull stay!!!

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Haluk B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deborah R, Manager at Cadillac Jack’s Hotel & Suites, responded to this review, 14 November 2012
Dear Ljuca T,

Wow, you came all the way from Montenegro? That's amazing and we sure appreciate you choosing Cadillac Jack's to stay with while here in the states. Thank you for the great comments on our rooms, staff and restaurant. We look forward to your next visit!
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canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 5 November 2012

Our 5th year staying at Cadillac Jacks. We love the size of the rooms and the cost was great $69 per night for a king suite plus had a casino discount for 10%.
The hotel and casino(machine to loud) are great. You are always able to get comp drinks when gaming and with staff on the floor like Katt it's a lot of fun.Parking was a bit of a problem with construction crews and then poker tourneys at night, but once the new parkade is up it should be better. Heard no noise at all from the construction the hotel is very quite (concrete construction). The restaurant left lots to be desired as usuall since it became a sports bar.First night ordered chicken burger because it had lemon aoilli when it came out the burger was dry.Cook was up front wait staff asked him if there was any aolli he just shrugged it off said nope were out.Then he proceeded to go to the front desk and four staff were talking about football had two bites and I was so peaved that talking at entrance was more important than informing your guests you were out of something I would have changed my order.Went to talk to manager next am but she wasnt in till 10 and I never conected with her after that. Had small pizza one night perfect for two if youre not that hungry.Had fried chicken dinner another night garlic toast and green beans were cold(to bad because really nice beans) but the potatoes and chicken were very good.. would have asked wait staff to get it heated but she never checked on us.Please bring back the old restaurant concept it was so much better nice breakfast steak and lobster $19.99. Cant wait till next September ....

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank luvdisneyland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deborah R, Manager at Cadillac Jack’s Hotel & Suites, responded to this review, 14 November 2012
Dear luvdisneyland,

Thank you for staying with us year after year. I am so glad you are getting the kind of service that makes you want to return. That is our number one goal here among our team. We have a new menu coming out for our restaurant which I think you might be very pleased with. We will still offer some of our more popular bar type foods in a limited menu in our sports bar, but the restaurant will have some top quality dishes we are all very excited about. We appreciate your feedback on your experience and we are ensuring all departments know where they are doing well and where they need to improve. We appreciate your taking the time to give us a review and for your repeat business year after year. Have a wonderful holiday season!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cadillac Jack’s Hotel & Suites

Property: Cadillac Jack’s Hotel & Suites
Address: 360 Main St, Deadwood, SD 57732-1236
Region: United States > South Dakota > Deadwood
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Deadwood
#6 Casino Hotel in Deadwood
#8 Family Hotel in Deadwood
#9 Romantic Hotel in Deadwood
Price Range (Based on Average Rates): £
Hotel Class:3 star — Cadillac Jack’s Hotel & Suites 3*
Number of rooms: 103
Official Description (provided by the hotel):
Gaming is only the beginning at Cadillac Jack's! Book a room at Cadillac Jack's Hotel & Suites, then hit it big on a gaming floor that houses hundreds of state-of-the-art slot machines, plus many exciting live table games. You're also invited to enjoy a drink and a meal at Brown Rock Sports Cafe, our on-site full-service restaurant and bar. ... more   less 
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Also Known As:
Americinn Hotel & Suites Deadwood At Cadillac Jack`s Gaming Deadwood
Americinn Hotel And Suites Deadwood At Cadillac Jack`s Gaming Resort
Americinn Hotel Deadwood
Deadwood Americinn Hotel

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