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Cadillac Jack’s Hotel & Suites
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Reviews (695)
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All reviewsbrown rocksports cafeslot tournamentjacuzzi suitecadillac jackfree drinksin towncasino floorsmoking roomgreat roomspringhill suitesroom was largevalet parkinghotel and casinonice place to staybeds were comfortableslot machines
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312 - 317 of 695 reviews
Reviewed 18 May 2014 via mobile

Decided to pass through Deadwood and stayed here. We checked into our Suite on the 4th floor and it was so nice. The views of surrounding hillside was nice. The room was spacious, clean and comfortable. We lit the fireplace and dosed off quickly. Would recommend this hotel. The price was highly inexpensive for the suite we received. I'm very happy with our stay.

Stayed: May 2014, travelled as a couple
Thank Amy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this reviewResponded 23 May 2014

Thank you so much for you great review! We are so glad you enjoyed your stay with us. We look forward to seeing you again!

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Reviewed 16 May 2014

Very nice staff, comfortable beds, nice clean rooms. Their machines are fairly generous! I didn't like their choices for the breakfast buffet on Sunday, and that was the only option they had to eat there.

  • Stayed: April 2014, travelled solo
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Thank Maggie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this reviewResponded 23 May 2014

Thank you so much for staying with us and for sharing this wonderful review. Due to popular demand, we have added more brunch items to the buffet on Sunday mornings, and very soon we will launch a breakfast menu! We truly appreciate any and all feedback from our guests so that we know where to make changes to acommmodate. We hope to see you again very soon, and again thank you for taking the time to review your experience.

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Reviewed 15 May 2014

My best friend and I take a trip every ten years to celebrate our milestone birthdays. We chose the Black Hills this time and stayed at Cadillac Jacks for two nights. Check in was quick and the front desk staff was super friendly. When we got to our room, it was one of the cleanest we had every seen. We ate the restaurant a few times. Great staff and the food was wonderful!
The second night there we had a small problem with our room and had to move to another one. Thank you to Tyler for trying real hard to resolve the issue and to Inigo for getting us into a different room. The manager Kristi was awesome in resolving the issue the next morning.
On the casino floor was Evan. You did a great job in entertaining us with the slot tournament both nights! Couldn't have had a better time then that. Thanks to all the wait staff, cooks, front desk, housekeeping and management. We had an absolutely fabulous time.
Will be back with the hubby later this season!

  • Stayed: May 2014, travelled with friends
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Thank Ynf62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this reviewResponded 20 May 2014

What a pleasure it was to have you and your best friend as our guests on such a rare and special occasion! Thank you for choosing Cadillac Jack's and for allowing us the opportunity to be the hub of your Black Hills vacation, and for taking the time to recognize our friendly staff, wonderful food, and fun casino experience. We are excited to welcome you back with your hubby in the near future!

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Reviewed 13 May 2014

I have had a few different stays at Cadillac Jack's Casino and Resort in Deadwood and I have to say that it's right at the top of my choices of places to stay there! The rooms are very roomy, clean and comfortable and the casino, which is a very clean and well kept casino, is very conveniently located just downstairs! The casino is full of a variety of table games and new slot machines and the hotel and casino staff are all very friendly. The new pool and hot tub are also a fantastic way to relax during your stay. They also have a really nice, new exercise room just next to the pool area. We love staying at Cadillac Jack's! This is usually the first place I check for availability!

  • Stayed: May 2014, travelled as a couple
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Thank tracystovall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this reviewResponded 15 May 2014

As a repeat guest, your opinion and feedback mean so much! We appreciate your comments regarding the spacious rooms and overall cleanliness, as well as your compliments of our staff.Thank you for staying with us again and taking the time to share your experience with fellow travelers.

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Reviewed 11 May 2014

Spent three nights at Cadillac Jack's. In Deadwood for family wedding. The staff was friendly & helpful. Excellent restaurant. Rooms were clean & updated. Casino offered a great range of gaming. Also, downtown Deadwood was enjoyable.

Room Tip: Request 3rd or 4th floor. May tend to hear casino on 2nd floor.
  • Stayed: May 2014, travelled with family
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Thank Beth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this reviewResponded 15 May 2014

Thank you so much for staying with us and for your kind words regarding our staff and service levels! We strive every day to provide excellent customer service to our guests that exceed their expectations. We hope that you will return soon to enjoy more of what Deadwood and the Black Hills area has to offer!

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