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“New and stylish” 5 of 5 bubbles
Review of SpringHill Suites Deadwood

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SpringHill Suites Deadwood
Ranked #1 of 24 Hotels in Deadwood
Certificate of Excellence
Pierre, South Dakota
Level Contributor
101 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“New and stylish”
5 of 5 bubbles Reviewed 5 December 2013

Stayed last night. King suite for an amazing low price (even with the 'parking charge', although given the temperature outside (-6), packing inside @ 50 degrees to a clean car was great!). Staff was very helpful, facilities were great! Breakfast was good and plentiful. Didn't get to partake of the free beverages in the evening. My only slight complaint; given all of the luxury why you would offer toilet paper that is as pleasant as 60 grit sandpaper is beyond me. I know recycled, ya, ya, etc. but grade ZZZ paper with wood chunks still in it??? Really the only black mark, but amazingly out of character.

  • Stayed December 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank spearchuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill G, General Manager at SpringHill Suites Deadwood, responded to this review, 11 December 2013
Spearchuck,

Thank you for your review. We thank you for choosing our hotel and appreciate the great comments on breakfast, the staff and the benefits of our heated underground parking garage.
I also have reviewed your comments on the toilet paper and have forwarded them on to our supplier. We have not received complaints before so we are looking into if there was a change to the brand or if we need to look at other alternatives. Each and every guest comment helps us to get better and we thank you for your opinion. We hope to see you again next time you travel to the area from Pierre.

Happy Holidays to you and your family!

Deborah Rumpel
General Manager
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587 reviews from our community

Traveller rating
    426
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (143)
Date | Rating
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English first
Casper, Wyoming
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 5 December 2013

Interesting room arrangement with a king sized bed, pull out sofa, individual coffee tables, a work desk; fridge, coffee pot and microwave with paper plates to reheat leftovers; bar and breakfast room off the lobby and friendly, courteous and helpful staff. The pool had stylish waterfall edges, deep enough to do laps, but not too deep for children to enjoy (with adult supervision), and a hot tub just a few steps away. The bathroom, work desk and personal LED reading lights were sufficient and kinda cool, but the room lighting was dim and work desk required the TV to be in an odd place. The room was quiet and cozy. For $42 + $12/room parking fee we had a clean, quiet, cozy room plus free cocktails the first night, buy 1 get 1 free Starbucks coupon, $25 casino cash... much nicer than some accommodations that cost us more than $300/night!

Room Tip: Check the hotel website as well as travel websites for the best prices.
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  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank J K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill G, General Manager at SpringHill Suites Deadwood, responded to this review, 5 December 2013
JK,

Thank you for your review on Trip Advisor. We are thankful for your wonderful review and very glad you enjoyed your stay. We hope to see more of you in the future and appreciate your choosing the SpringHill Suites by Marriott as your place to stay in Deadwood.

Deborah Rumpel
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
1,273 reviews
299 hotel reviews
common_n_hotel_reviews_1bd8 482 helpful votes
5 of 5 bubbles Reviewed 30 November 2013

Deadwood is an historic town that looks like it was taken over by robots. Every window on the historic main street glows with the flashing lights of poker machines...strange.

I like the Springhill brand and this one was a great example.

The bed and pillows were super comfortable. Love having the work space separate but being able to watch TV from there and then turn it to face the bed.

Breakfast was included, as was internet and parking. The room had a wet bar, microwave, fridge and coffee, an AUX port for iPod on the radio. I also used the guest laundry.

It happened to be attached to a casino and restaurant.

This is a good base for the area.

  • Stayed August 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank ThePackedBag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill G, General Manager at SpringHill Suites Deadwood, responded to this review, 5 December 2013
ThePackedBag,

Thank you for your review! We are so glad you enjoyed your stay and thank you for traveling all the way from Australia to see the wonderful Black Hills of South Dakota. We appreciate your kind words and wish you safe travels on your future adventures.

Deborah Rumpel
General Manager
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Lexington, Kentucky
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 29 November 2013

Stopped here with son during a cross-country drive. What a great find. Ended up staying two nights so we could have some time to explore the area. The staff was very professional, helpful and friendly. The room was very comfortable and amenities abundant. Definitely a return destination.

Room Tip: Roadside coupons help--If a available
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  • Stayed November 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Daddyfire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill G, General Manager at SpringHill Suites Deadwood, responded to this review, 5 December 2013
Daddyfire,

We are so glad you and your son enjoyed your 2 day stay with us. The Black Hills have so many wonderful places to see that its impossible to see it all in less than a week. We look forward to your return trip and wish you a wonderful holiday season. Thank you so much for the great review and choosing our hotel.

Deborah Rumpel
General Manger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Louisville, Kentucky
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 29 November 2013

My husband and I took a road trip for our 25th anniversary with no plan, just deciding day to day where we would go and what we would see. We are from KY and decided to head West. We ended up in Deadwood on our anniversary. We checked into the hotel, which is very nice, dropped our luggage in our room and headed out to see the town. Upon returning we found a bottle of champagne and a very nice card from the hotel staff. It was a great surprise. We were gone 10 days, stayed at some great hotels, but this was the only hotel we stayed at more than one night. Great restaurant, bar, workout facility, pool and breakfast as well. Highly, highly recommend!!

  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Debra J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill G, General Manager at SpringHill Suites Deadwood, responded to this review, 5 December 2013
Debra J,

Well we couldn't let a 25th year anniversary go by without a little bubbly! Thank you for staying and celebrating with us. It was a pleasure to meet you both and we appreciate the amazing review. See you on your next visit and we wish you many more wonderful anniversaries!

Deborah Rumpel
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sioux Falls, South Dakota
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 28 November 2013 via mobile

Stayed here for a conference in September 2013. Rooms were clean and nicely furnished! Frosted glass bathroom doors made it hard to keep dark for baby, but that's obviously a unique issue for young families. Would definitely stay here again! Also, hotel is within walking distance of downtown Deadwood.

Stayed September 2013, travelled on business
Helpful?
1 Thank jbtraveler_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill G, General Manager at SpringHill Suites Deadwood, responded to this review, 5 December 2013
jbtraveler_1 ,

Thank you for your review of our hotel. We are very appreciative of you and your group staying with us and are happy you enjoyed your stay. We look forward to your next visit!

Deborah Rumpel
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huron, South Dakota, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 19 November 2013

We had a three day retreat in Deadwood and could not have picked a better hotel. The entire staff was friendly and always ready to help with what ever we needed. Maura did a great job helping us set up the retreat and the food and beverage staff were fantastic. Everyone agreed that this is the place to hold our retreats from now on. Looking forward to next year.

  • Stayed November 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Noel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill G, General Manager at SpringHill Suites Deadwood, responded to this review, 20 November 2013
Noel,

Thank you for the great review! Your group was awesome from start to finish. The staff truly enjoyed everyone we worked with. We truly appreciate you choosing our hotel for your retreat and look forward to hosting your next one!

Deborah Rumpel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SpringHill Suites Deadwood

Property: SpringHill Suites Deadwood
Address: 322 Main St, Deadwood, SD 57732-1223
Region: United States > South Dakota > Deadwood
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 24 Hotels in Deadwood
Price Range (Based on Average Rates): £
Hotel Class:3 star — SpringHill Suites Deadwood 3*
Number of rooms: 78
Official Description (provided by the hotel):
Whether you're here for work or play, SpringHill Suites is committed to meeting your travel standards. This luxurious addition to the Deadwood lodging scene features 78 stylish and spacious suites that are innovatively designed to give our guests more space, sounder sleep, and a focused work environment. Visitors are also invited to experience some of the area's best gaming at our adjoined casino, Cadillac Jack's. The casino features tables for blackjack and poker, as well as a floor filled with state-of-the-art slot machines. ... more   less 
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