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“Best Place to Stay in the Black Hills”

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SpringHill Suites Deadwood
Ranked #2 of 26 Hotels in Deadwood
Certificate of Excellence
Reviewed 16 December 2013

Beautiful room, extremely friendly staff, quiet, and very clean. We couldn't haveasked for a better stay. The pool is amazing, and the room had some awesome features. Walk-in showers, lounging couches, and a refrigerator - for free! My family wouldn't stay anywhere else!

Room Tip: Every room is a suite. You'll be happy no matter which one you choose.
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  • Stayed: December 2013, travelled with family
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2  Thank larry s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill G, General Manager at SpringHill Suites Deadwood, responded to this reviewResponded 13 October 2014

larry s,

Thank you and your family for staying with us. We appreciate the great review and I apologize for the late response. I did not realize I missed 5 reviews from December. I do hope you know how much we appreciate your choosing our hotel for your trip to Deadwood. We hope to see you and your family again soon.

Best Regards,

Deborah Rumpel
General Manager

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559 - 565 of 665 reviews

Reviewed 14 December 2013 via mobile

On a spur of the moment we decided to go to Deadwood for the night . Called Cadillac Jacks Casino and Hotel. Never have stayed at the new hotel..they put us on a suite.. very nice. The complimentary breakfast was very tasty. The staff was very friendly and helpful especially Warner.. He is the best

  • Stayed: December 2013
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2  Thank bac2thehills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill G, General Manager at SpringHill Suites Deadwood, responded to this reviewResponded 13 October 2014

bac2thehills,

Thank you for the review. We are so glad you enjoyed Cadillac Jack's casino and were able to stay the night with us in one of our beautiful suites. We appreciate the great review and I have passed this on to Warner - he was very touched at the comment.

Best Regards,

Deborah Rumpel
General Manager

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Reviewed 10 December 2013

My wife and I stayed here on a Saturday night recently. The rooms were great, except the sandpaper toilet paper. The only complaint I have is the $12.99 parking fee. If I'm paying for a room, why would I pay to park outside? If I buy a meal at Brown Rock, do I have to buy a fork too? I called the hotel to ask about this and they said they make up for it with a $15 in free play coupon for the casino. Mineral Palace doesn't charge to park and they even valet your vehicle too. I parked myself, in sub zero temps, to pay $13 to do so. Great rooms, great staff, horrible upper management/ownership to think that this is attractive to potential guests and they didn't tell us at check in. Not impressed.

  • Stayed: December 2013, travelled as a couple
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5  Thank thatoneguy311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 December 2013

We are so glad we picked this hotel. The fresh crisp linens, the modern and efficiant rooms, the lovely breakfast (with nutella!), and the extra helpful staff (thanks Britton I think your name is) made our stay wonderful. We are very glad that this hotel did not having casino because then we didn't need to worry about the noise, yet the casino (with a Starbucks!) was just down the enclosed hallway. My husband and I loved the pool area as it overlooked the snow-capped Black Hills. We also appreciated that checkout as at noon, where most hotels are 11. The price was fair and the warm underground parking was perfect with the below 0 conditions. Highly recommend coming here.

  • Stayed: December 2013, travelled with friends
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1  Thank K W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill G, General Manager at SpringHill Suites Deadwood, responded to this reviewResponded 11 December 2013

KW,

Thank you for your wonderful review. We are so glad you selected the SpringHill Suites for your stay and appreciate you taking the time to write a review. We are thrilled to here you and your husband loved the pool area. Did you know the Glass enclosed pool has a retractable roof? It gives the pool a wonderful Outdoor feel in the Summer time. Regardless of the season we hope you and your family will make SpringHill Suites - Deadwood your home away from home when visiting us.

Warmest Regards,

Deborah Rumpel
General Manager

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Reviewed 6 December 2013

This hotel is near perfect. The room was very clean, comfortable, and spacious. The staff is professional, kind, and knowledgeable. The complimentary breakfast is beyond expectations and if you enjoy a nice casino it's right next door!

  • Stayed: November 2013
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1  Thank Mandy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill G, General Manager at SpringHill Suites Deadwood, responded to this reviewResponded 11 December 2013

Mandy W,

Thank you for visiting us during your recent stay and for taking the time to write such a nice review. We appreciate the kind words on the staff and our rooms and look forward to you and your family visiting us again.

Have a wonderful holiday season!

Deborah Rumpel
General Manager

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Reviewed 5 December 2013

Stayed last night. King suite for an amazing low price (even with the 'parking charge', although given the temperature outside (-6), packing inside @ 50 degrees to a clean car was great!). Staff was very helpful, facilities were great! Breakfast was good and plentiful. Didn't get to partake of the free beverages in the evening. My only slight complaint; given all of the luxury why you would offer toilet paper that is as pleasant as 60 grit sandpaper is beyond me. I know recycled, ya, ya, etc. but grade ZZZ paper with wood chunks still in it??? Really the only black mark, but amazingly out of character.

  • Stayed: December 2013, travelled on business
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1  Thank spearchuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill G, General Manager at SpringHill Suites Deadwood, responded to this reviewResponded 11 December 2013

Spearchuck,

Thank you for your review. We thank you for choosing our hotel and appreciate the great comments on breakfast, the staff and the benefits of our heated underground parking garage.
I also have reviewed your comments on the toilet paper and have forwarded them on to our supplier. We have not received complaints before so we are looking into if there was a change to the brand or if we need to look at other alternatives. Each and every guest comment helps us to get better and we thank you for your opinion. We hope to see you again next time you travel to the area from Pierre.

Happy Holidays to you and your family!

Deborah Rumpel
General Manager

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Reviewed 5 December 2013

Interesting room arrangement with a king sized bed, pull out sofa, individual coffee tables, a work desk; fridge, coffee pot and microwave with paper plates to reheat leftovers; bar and breakfast room off the lobby and friendly, courteous and helpful staff. The pool had stylish waterfall edges, deep enough to do laps, but not too deep for children to enjoy (with adult supervision), and a hot tub just a few steps away. The bathroom, work desk and personal LED reading lights were sufficient and kinda cool, but the room lighting was dim and work desk required the TV to be in an odd place. The room was quiet and cozy. For $42 + $12/room parking fee we had a clean, quiet, cozy room plus free cocktails the first night, buy 1 get 1 free Starbucks coupon, $25 casino cash... much nicer than some accommodations that cost us more than $300/night!

Room Tip: Check the hotel website as well as travel websites for the best prices.
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  • Stayed: November 2013, travelled as a couple
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1  Thank J K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill G, General Manager at SpringHill Suites Deadwood, responded to this reviewResponded 5 December 2013

JK,

Thank you for your review on Trip Advisor. We are thankful for your wonderful review and very glad you enjoyed your stay. We hope to see more of you in the future and appreciate your choosing the SpringHill Suites by Marriott as your place to stay in Deadwood.

Deborah Rumpel
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SpringHill Suites Deadwood

Address: 322 Main St, Deadwood, SD 57732-1223
Region: United States > South Dakota > Deadwood
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 26 Hotels in Deadwood
Price Range: £34 - £192 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Deadwood 3*
Number of rooms: 78
Official Description (provided by the hotel):
Whether you're here for work or play, SpringHill Suites is committed to meeting your travel standards. This luxurious addition to the Deadwood lodging scene features 78 stylish and spacious suites that are innovatively designed to give our guests more space, sounder sleep, and a focused work environment. Visitors are also invited to experience some of the area's best gaming at our adjoined casino, Cadillac Jack's. The casino features tables for blackjack and poker, as well as a floor filled with state-of-the-art slot machines. ... more   less 
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