The hotel seems brand new (July, 2014), so if a very clean room is important, you won't be disappointed. The modern design is a pretty big drawback. I'm not into design, but I do care about functionality. The hotel room was simply not designed well for a family. There is one toilet room (toilet and sink) and a different, non-adjacent, shower room (shower and sink). That means that the kids undressed for the shower, walked naked through the room to go to the bathroom, and walked naked back to the shower. My kids are getting old enough that this bothered them, and a single bathroom with a sink outside (traditional hotel room) would have been a big improvement. The second major design flaw was that the bathroom doors are glass. If anyone gets up to go to the bathroom in the middle of the night, the entire room is flooded with bright light. I'm a heavy sleeper, and still woke up several times a night when others went to the bathroom. Third design flaw - TV faced the separator wall between the beds and desk. To watch TV (which we did rarely) required you to stand two feet from the TV. There was no place to sit to watch TV (yes, the design is that bad). Fourth design flaw - the electrical outlets on the desk to re-charge your phones go out when you turn the lights out. Overnight you'll lose battery instead of re-charging.
Getting past the design flaws of the room, the parking was a nightmare. They just don't have the spaces, and I was forced to do a 40-point U-turn in the underground garage on more than one occasion. You don't expect New York City style parking in South Dakota. For the privilege of the worst parking ever, they charge for parking. They claim that you can get it back in rebates from the casino, but I tried unsuccessfully to get any casino credit.
Location - Deadwood is not a family spot. It's really a casino town. If we had to do it again, we would have skipped our stop in Deadwood altogether. Spearfish (where we wound up being most of the days) is phenomenally better than Deadwood for a family.
The only bright side of this hotel was the retractable roof on the pool. Although it was only the size of an indoor pool, it didn't have the direct sun (so no sunburn) nor did it have any chlorine smell typical of an indoor pool. Our kids actually loved the pool, so 90% of the daytime we did actually spend in Deadwood was in this pool.
The service from the free breakfast was excellent. The staff at breakfast was great. One warning, though, the times of the breakfast are different on the signs vs. the posted times in the room vs. the actual times. You have to ask someone working there the real times, don't trust anything you read.
- Official Description (provided by the hotel):
- Whether you're here for work or play, SpringHill Suites is committed to meeting your travel standards. This luxurious addition to the Deadwood lodging scene features 78 stylish and spacious suites that are innovatively designed to give our guests more space, sounder sleep, and a focused work environment. Visitors are also invited to experience some of the area's best gaming at our adjoined casino, Cadillac Jack's. The casino features tables for blackjack and poker, as well as a floor filled with state-of-the-art slot machines. ... more less
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