Small, quaint hotel with a very cool atmosphere. About a block or two from the main strip in Deadwood. I would recommend it to others for the overall feel and experience, although the clawfoot tub with no shower curtain in the corner of the room made bathing a little cumbersome ( I guess it added to the overall experience though).Overall we had a very pleasant stay, but one that initially seemed like it might not happen. WARNING: lengthy story on our initial reception below:
We booked the room with them about 2 weeks in advance, and referenced an internet discount coupon on Trip Advisor. After we arrived at the hotel, the employee at the desk started going on about how she thought it was a reserved holiday (President's Day weekend) and that our discount already plugged into the computer system wouldn't be accepted. We called twice after booking just to make sure the rate was good and that the discount was showing in the system. (Also keep in mind we are standing there at the desk, bags in hand, ready to go to our room we booked while she attempts to charge us more).
Luckily she finally gave us the room, after she couldn't get in touch with the owner. But seriously? You're going to try and charge us more while we're standing in front of you, tired and ready for the room we booked in advance, with the discount showing on the computer. . . customer service at a place like this should always be paramount in my opinion.
- Official Description (provided by the hotel):
- In the heart of the historic district and walking distance to the best of Deadwood, the 1893 Martin & Mason Hotel stands as the premier historic renovation in Deadwood. A quiet and unique experience, offering Victorian era ambiance with all the modern amenities. Luxurious King beds in our rooms and suites and the best sleep in South Dakota. Scones, tea and coffee are served each morning to our guests. The best breakfast restaurant in Deadwood, the Lee Street Station, is located in the building and open daily. Award winning staff available 24/7. Weddings, special events and meetings are our specialty in our 1898 ballroom. ... more less
- Reservation Options:
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