Called in for lunch a few weeks ago. We were the only people in the establishment. I ordered beefburger and chips. My husband ordered a large salad and for my little boy just chips and cucumber and carrot as he is a fussy eater. After 50 minutes we were informed that they had no cucumber. Five minutes later our food arrived. (55 mins to cook two portions of chip, a burger and prep a salad !!!) We were then informed they had run out of tomato sauce but would get some. Great I thought. 25 minutes passed, my husband and I had finished eating and my son had eaten nothing. Someone then walked in with the sauce and said 'oh have you not been given this ?' we complained that he had not been able to eat his food and it was now cold as the lady who I assume may have been a manager just offered to reheat it in a grumpy manner. When it was mentioned how long we had to wait for food being the only people in the restaurant she just became defensive and refused to communicate with us any more. So disappointed. This is not how you treat customers. The waitress was welcoming on a positive note !
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