The Quality Inn has a very exceptional policy of charging your credit card for the full amount of your stay one month prior to your arrival. Most hotels take a credit card to confirm the hotel and in some cases charge the card one night before arrival. Due to the Target security breach, my credit card was replaced. When the QI couldn't charge the card, they cancelled my reservation (which was originally made with a valid card) and did not notify me via phone, email or letter. They had previously contacted me by letter to explain their policy of charging full amounts one month before arrival but did not re-contact me re the cancellation. Consequently, when we arrived on 29 July at 9pm after a plane delay for an 8 day stay, we had no room and of course they were full. Luckily, the young man at the desk called around and found us a room at the Best Western. In my first review of this hotel, the manager replied that she had waited on us and that my husband had cancelled the reservation himself. Very strange in that I have no husband and the manager was not on duty the evening of 29 July. So my rating of this establishment has to be low.
- Official Description (provided by the hotel):
- Quality Inn Hill City is located less than 15 mins from both Mt. Rushmore and Crazy Horse National Monuments, in the Heart of the Beautiful Black Hills of South Dakota. We are conveniently located in Hill City with delectable restaurants, lovely art galleries, the 1880 Train, specialty shops, and more within walking distance. We serve the largest hot, fresh breakfast in the area, with eggs, bacon or sausage, biscuits & gravy, fresh waffles, fruit, bagels, Danishes, muffins, donuts, toasts, and more EVERY morning from 6:30 to 9:30 AM. Beautiful scenery and quiet relaxation await you at the Quality Inn Hill City, SD! ... more less
- Reservation Options:
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- Also Known As:
- Comfort Inn Hill City Hotel Hill City
- Hill City Comfort Inn