We booked and paid in full 9 months in advance and really enjoyed our stay for 3 days. On the morning of check out I received my receipt under the door like normal. It stated balance due $0.00, we turned in room keys and checked out. 3 days later after checking my checking account online I noticed a $5.97 charge from the hotel. When I called to inquire I was told this was a new room state tax that started on June 1, 2018. I checked out on June 21 ,2018. So anyone who had booked prior to that hadn't been charged. Also this was a miscommunication between whoever checked me in and the person that checked me out. That person was supposed to inform us. Also that this was all new to them.(they had 21 days before I got there to figure it out) No warning, no phone call, no email, no charge on my credit card that they put on file, but a secret charge on my debit card that I had booked with 9 months prior! Along with a receipt from the hotel that stated a zero balance due.
I know it's only $5.97 but it seems shady and like bad business to me. Guess who gets to pay for their mistakes... me. So if you stay here be sure to be vigilant with your charges post stay. You may get a surprise like me.More
- Free Wifi
- Free Parking