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“Amazing”

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Lodge at Palmer Gulch
Ranked #11 of 12 Hotels in Hill City
Twin Lake
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Amazing”
Reviewed 23 August 2012

Thiis is the most amazing place we have stayed. If we still had kids with us we probably wouldn't have seen them all day. You can camp or rent a cabin or stay in the lodge. You can rent a car or 4 wheeled ATV, swim in a pool or slide down the water slide, pan for gold. The possibilities are endless.

  • Stayed August 2012, travelled as a couple
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Helpful?
Thank Cindythebaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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183 reviews from our community

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English first
Des Moines, Iowa, United States
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 August 2012

We rented cabin 6 which is a full amenity cabin. We were to stay for 5 nights and stayed for only 2 after I went to the front desk at 11:30 pm to ask about check out. The cabins in the summer run $240/night. I wouldn't pay $100/night for these cabins. They are old and run down. The bathroom was disgusting. There was mold in the shower, on the shower curtain and the surround of the bathtub was pulling from the wall. The toilet didn't flush completely. The flooring was tacked down linoleum that was a patchwork. The double bed was 2 inches thick and didn't lay flat. The twin beds were average and not worth the price. The kitchen is not stocked adequately. There were dead bugs in the bowls and on the plates. There were a scant amount of silverware. The fridge was dirty and had not been wiped down. The couch had stains on it and I made the kids put a blanket down before sitting on it. They need to be updated because it has been over 20 years since they have. When I went to speak with the staff that evening they reported that we were not the only ones to complain. They did give us a discount and we checked out the next morning. They claim to have wi-fi, but it DOES NOT work and the workers all know it. They tell you to come into the lodge to try to get a signal which is still slow. Based on the location most people could not get a signal on their phone. The kids LOVED it because of the splash pad, the jump pad, the jungle gym, the putt-putt golf and the swimming pools. The hot tub was green though.To horseback ride, rent bikes, rent ATV's etc you need to bring your check book. They are all pricey, but they looked fun. The view is beautiful. They have been in a burn ban which made the camping concept not as enjoyable in the evening (and this is not KOA's issue of course), but it makes the price to stay in these cabins not worth it. They do have a couple of newer cabins that might be worth renting. I appreciate the staff's respectfulness. The owners need to put their money in the atmosphere of the living spaces.

Room Tip: Get a newly renovated cabin.
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  • Stayed August 2012, travelled with family
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Helpful?
2 Thank Amanda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Falmouth, Maine
Level 4 Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 14 August 2012

We stayed at the Lodge in a double room. The room was spacious enough for 2 adults and 2 children (big teenagers) and was very clean and quiet. The kids enjoyed the mini-putt and the "bounce pillow". The restaurant on-site, the Ponderosa, was very popular with adults and children.

I can't think of a better location to base yourself to see all that the Black Hills have to offer. You are central to the area and an easy drive to just about anything. We travelled as far north as Devil's Tower in Wyoming and as far south as Wounded Knee and while it was a lot of driving, on those trips we were able to pass through and see many of the beautiful attractions of the area.

Breakfast is meagre. No protein and very little fruit. We were always hungry by 10am.

  • Stayed August 2012, travelled with family
    • Value
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Helpful?
1 Thank Mainetraveller2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bonita Springs, Florida
Level 4 Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 13 August 2012

We rented one of the deluxe cabins during our stay. Deluxe is an understatement. The cabins were very old as was the furniture. The kitchen was so sparsely furnished with cooking untensils that we had to buy plastic silverware and cups. No bottle opener, peeler, collander (though when we asked, they finally brought one), knives, large dinner forks, etc. We did not prepare many meals, mainly breakfast, so it did not bother us. However, if a family wanted to cook meals, it would be very difficult. You also had to take your soiled towels, etc. to the motel office before 11 am and then pick your clean ones up after 6 pm. Not very convenient! Location was near the entrance of the campground so we could hear a lot of highway noise, mainly motorcycles as it was the week of Sturgis Rally. The amenities for the kids, however, were GREAT! Water slide, 2 pools, mini-golf, jumping pillow, large checkers game, movies are all free. For $10 you could rent a fishing pole and get some worms to fish in a little pond. Also they had gold and gem stone panning, crafts, paddle boats and horseback riding available but they were not cheap! Bring your wallet!! There were an ice cream parlor and pizza store, wine and coffee bar, laundry, and camp store on site. Outdoor all you can eat pancake breakfast for $2.50 was available. Prices were high but they went along with the tourist season in the Black Hills, especially during Sturgis Rally. The staff consisted mainly of young people, and some were very friendly and nice, others were rude and indifferent. We have been to the resort many times and the negatives are outweighed by the positives especially the location and the kid's acitivities. Very convenient to many Black Hills' attractions. If you do not like motorcycle noise and traffic, AVOID Sturgis Rally week (usually first week in August).

  • Stayed August 2012, travelled with family
    • Value
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Helpful?
Thank CarolM108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Medford, Oregon
Level 4 Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 30 July 2012

This property is an unusual setup. Marketed as both a "Lodge Resort" and a KOA campground it is a combination of both. The first sign you will see is the large "KOA". The resort portion includes a two story lodge buuilding and a number of outbuildings scattered across a hillside. The lodge building is around behind the large KOA shop and up the hill. Some of the outbuildings are stand alone cabins for rent, others are one story motel type units with four to eight rooms. We rented one of the motel type units for a couple of nights with two grandsons. Last year we had made a reservation through KOA and rented one of their standard camping cabins in the same location. While a few dollars less, the camping cabin has none of the features of the motel style rooms. Our room had two queen beds, a small kitchen area, fireplace, bathroom, air conditioning, a porch with a picnic table and bench and a fire ring stocked with firewood out front. Our building was up on the hillside overlooking the large KOA campground and in good vicinity to the shared KOA/Palmer Gultch "play zone". The play area consisted of a large swimming pool, hot tub, small basketball court, sand volleyball, miniture golf, jumping pillow, small children play strucutres and a water fountain play area. A small store in the middle of it all provides any needed drinks or snacks. Right across the road was a small water slide. Get the picture? This is a fun place. Lots of kids from both the cabins and the campground. This is a family location. The kids had a great time in this area. The combined KOA/Resort property also incuded a reasturant and lounge (quite good food), large gift store with grocery items, a commerical area that included an ice cream/pizza parlor, Laundry, wine shop, coffee shop, another swimming pool and our favorite, horse stables. Our group went on a trail ride through the hills surrounding the resort property and enjoyed the well mannered horses and the Black Hills views. This is a great base to explore the Black Hills region, keep the kids happy with a place to burn off some energy and to top it all off it is five mile away from Mount Rushmore itself. Mount Rushmore has no admittance charge but it costs to park there. Once you enter one time your fee is good for the rest of the year. So you can feel free to visit during the day and tour about and return in the evening to see the lightening ceramony. A shuttle is also available from the resort to the evening lightening ceramony. We ran into a lot of folks from the Midwest who gathered every summer at Palmer Gultch for family reunions etc.. A great vacation spot and a great location.

Room Tip: Rent a cabin or motel unit outside of the lodge.
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  • Stayed June 2012, travelled with family
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
2 Thank Jim F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 July 2012 via mobile

While staying here with my family for just one night. There was a bunch of gross things and not cleaned things. There was a phone charger left in our room from a previous guest. The beds were dirty with old disgusting pillows. I then went to then bathroom. The toilet water was yellowish and there was some one else's hair all over the floor. There are three lamps in the rooms making it hard to see anything. This morning I took a shower and it was freezing cold and made a weird noise. There was no conditioner just a watered down shampoo. The towels were gross and stained and not all the same color. I then walked out to check my phone, which while here you have NO service at all, but as I went to grab it I looked at the floor and there were toenail clippings on the floor. Which is the main reason I'm writing this. I'm beyond disgusted. For how much I paid I expect a lot better. For anywhere I stay I expect a clean floor. I work in a hotel and I know some of these things could cause them to be shut down. Very disappointed. But for the activities there are a lot of fun things.

Stayed June 2012, travelled with family
Helpful?
4 Thank Danielle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BROWNING
Level 4 Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 July 2012

We stayed there 3 nights and it was the worst 3 nights ever, the beds were hard as a rock, and you could hear people walking back and forth in their rooms, and the slamming doors was the worst, the breakfast area was a mess, and always were out of food, not happy at all about this resort.

Room Tip: Read reviews before booking
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  • Stayed July 2012, travelled with family
    • Value
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Helpful?
2 Thank Famof493
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Lodge at Palmer Gulch

Property: Lodge at Palmer Gulch
Address: 12620 Highway 244, Hill City, SD 57745-8902
Region: United States > South Dakota > Hill City
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 12 Hotels in Hill City
Price Range (Based on Average Rates): ££
Hotel Class:2 star — Lodge at Palmer Gulch 2*
Number of rooms: 62
Official Description (provided by the hotel):
Whether exploring the spectacular views of Mount Rushmore National Park, hiking through Custer State Park, climbing Harney Peak, or enjoying the day at Sylvan Lake, the Lodge at Palmer Gulch mixes the adventure and relaxation of the outdoors with the convenience of resort style accommodations:∙ 62 lodge rooms∙ 20 full-service private cabins∙ 10 row cabin duplex rooms∙ 6 executive lodges∙ 3 meeting facilities. We also offer fine dining, shopping, and family friendly itineraries! ... more   less 
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Also Known As:
The Lodge At Palmer Gulch Hotel Hill City
Hotel At Palmer Gulch
At Palmer Gulch Hotel

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