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“great hospitality”

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Lodge at Palmer Gulch
Ranked #11 of 12 Hotels in Hill City
1 review
“great hospitality”
Reviewed 26 April 2014

Norm, at the Palmer Gulch Lodge and KOA campground, went out of his way to welcome us and give us a comfortable place to stay. It was a very nice facility and the prices were reasonable. We would highly recommend it, and Norm!

  • Stayed April 2014, travelled with family
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Helpful?
Thank Heather T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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175 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (47)
Date | Rating
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English first
Minneapolis, Minnesota
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 27 October 2013

We stayed at the lodge in Aug. 2013. Like everyone notes great location and lots of fun things to do with the kids. Outside of that it goes downhill. 1) They have a management problem! The service was bad and on top of that I called and email when I got home and the management could not respond. Expect! No help with any problems you may have or questions. 1) They have a water problem the pools are green and the tubs and sinks are yellow from the water issue. 2) The towels and sheets may be clean but don't look that way. 3) One on the better rooms in the lodge is next to the office so you can hear the employees. If you are camping the place is great. Be warned of the lodge and most of the staff!! A guest that came asked why the pool was green the front desk person said they were fixing it and then when the man walked away she rolled her eyes has if she was tired of hearing it. Best of luck to those who are going to stay there. I only hope that when the management of the lodge goes on vacation they stay in a place just like the lodge. I will be telling everyone I know about the service.

  • Stayed August 2013, travelled with family
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Helpful?
8 Thank Emily S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Hill City hotels

Palatine IL
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 September 2013

Although a lot of amenities were done for the season, we did enjoy the Lodge at Palmer's Gulch. It was clean and very accommondating. Stayed there from Sept 9 - Sept 13. The location couldn't be better. It was located just about in the middle of all of our planned day trips.

Room Tip: Just a short distance into Hill City - a cute little town.
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  • Stayed September 2013, travelled as a couple
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Helpful?
3 Thank GeriDorsen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 16 September 2013

We stayed at the Lodge at Palmer Gulch for two nights while visiting Mt. Rushmore and Custer State Park. It is in an ideal location for this - just down the mountain from Mt. Rushmore. It is located in a KOA campground and had a restaurant and a few stores on the premises. However, we did not use these facilities so I cannot comment on them. The positives for the Lodge are location, price, and a decent breakfast included. The big negative is that although the rooms are clean they are so dated that they don't feel that clean with dreary decor and frayed towels and washcloths. The bottom of our tub was almost brown with age. Again, I believe it was clean but it doesn't feel that clean. There was no hair conditioner provided. We also found it very noisy in the mornings and a couple of times heard dogs barking in nearby rooms. It is an ok motel and because of the convenient location and price we would probably stay there again but if you are looking for new and the feeling of sparkling clean I would not recommend this motel.

  • Stayed September 2013, travelled as a couple
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Helpful?
3 Thank Hoosiergal71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 September 2013

My family was here for 6 days, Great loction to all you come to see. Wonderful acitivites at camp for kids big and small. Clean, friendly. Not great Wi-fi but YOUR ON VACATION!!! Heard about green pools, but they were fine just the pool walls are slighly stained. Resturant was a little pricey, but local snack shops and wine tasting were great!

  • Stayed August 2013, travelled with friends
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Helpful?
1 Thank Krzy612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 September 2013

We rented cabin 19 for our extended family of 10. The cabin is dark, they should paint or replace paneling. But overall the facility was good. We had 5 kids under the age of 11, so much for them to do. It was labor day weekend so it was very busy, but still very peaceful and relaxing. All staff encountered were great. We would do it again, but maybe get 2 smaller cabins with AC. This one did not have AC.

  • Stayed August 2013, travelled with family
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Helpful?
1 Thank COfamilyof4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
USA
Level Contributor
114 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 25 August 2013

You need to understand what the Lodge at Palmer Gulch is. It's a lodge that sits on a campground property. It's not as updated as a modern hotel, but the rooms are decent and it offers a family the opportunity to take advantage of the Palmer Gulch activities without having to camp. The campground is a KOA with 2 pools, mini-golf, horse stables (I highly recommend you take a ride) and other fun stuff. You could not ask for a better location if you want to explore Rushmore or Custer State Park. Yes, the staff can be grumpy, and yes, the facilities need an update. But if your family is looking for a home base while in the black hills, this place is perfect.

  • Stayed August 2013, travelled with family
    • Value
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Helpful?
3 Thank TrickTaylor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Lodge at Palmer Gulch

Property: Lodge at Palmer Gulch
Address: 12620 Highway 244, Hill City, SD 57745-8902
Region: United States > South Dakota > Hill City
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 12 Hotels in Hill City
Price Range (Based on Average Rates): £
Hotel Class:2 star — Lodge at Palmer Gulch 2*
Number of rooms: 62
Official Description (provided by the hotel):
Whether exploring the spectacular views of Mount Rushmore National Park, hiking through Custer State Park, climbing Harney Peak, or enjoying the day at Sylvan Lake, the Lodge at Palmer Gulch mixes the adventure and relaxation of the outdoors with the convenience of resort style accommodations:∙ 62 lodge rooms∙ 20 full-service private cabins∙ 10 row cabin duplex rooms∙ 6 executive lodges∙ 3 meeting facilities. We also offer fine dining, shopping, and family friendly itineraries! ... more   less 
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Also Known As:
The Lodge At Palmer Gulch Hotel Hill City
Hotel At Palmer Gulch
At Palmer Gulch Hotel

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