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“Great location, good value and great room!”

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Best Western Golden Spike Inn & Suites
Ranked #1 of 12 Hotels in Hill City
Certificate of Excellence
Wall Township, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great location, good value and great room!”
Reviewed 21 August 2014

The location to Mt. Rushmore, Crazy Horse and other activities in SD was just perfect for us. We had a suite and it was perfect for my family of four. Two tv's meant everyone could watch what they wanted! And free breakfast is always a good thing.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Andrea C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe W, General Manager at Best Western Golden Spike Inn & Suites, responded to this review, 22 August 2014
Thank you for providing feedback regarding your recent stay with us. It is great to hear that the central location of the hotel was beneficial to you on your vacation. We are glad that you enjoyed the suite that you stayed in and we hope to see you again soon.
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684 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (90)
Date | Rating
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  • English first
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English first
Pleasant Hill, Oregon
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 21 August 2014

The hotel was generally clean and the location is near Mt. Rushmore National Monument and about 1.5-2 hours to the Badlands National Park by car. The restaurant attached to it had a satisfactory menu for two dinners with some senior discount. Only thing we wished they had a freezer compartment in their refrigerator so that we can use our "blue ice." Ice cubes tends to melt and messy in our cooler.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank iMakoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe W, General Manager at Best Western Golden Spike Inn & Suites, responded to this review, 22 August 2014
Thank you for sharing your thoughts regarding your recent stay at the Best Western Golden Spike. We value your feedback and use it to continually improve. We are looking into freezers for the rooms as well. Thank you for staying with us and we hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Torrance CA
Level Contributor
103 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 18 August 2014

I usually stay at mid-range motels costing near $100/nite, and ranging from fair to excellent. This one costs nearly double those amounts. What do I get for my extra money?
- I get a spacious mini-suite, where the bedroom/bath alone are larger than most sub-$100 motels.
- The front room is also about the size of a regular motel room. It contains a sleeper sofa, with very nice furniture including coffee table, chest of drawers, eating table,desk and office chair, large flat-screen TV, lamps, etc. Also a mini-kitchen with microwave and refrigerator and sink, cupboards and drawers (but no stove or dishes or cookware).
- Spacious "accessible" bathroom with high-quality fixtures and extra washbowl and counter in the bedroom.
- Wifi that works.
- Air conditioner that works well.
- Good maid service, front desk, lighting, soundproofing
- Full buffet breakfast with many choices (until 9:30 AM).
- Good on-site restaurant serving straightforward, good food at reasonable prices.
- Nice resort-wear shop on premises.
- Two pools and a hot tub and gym.
- Pet walking area.
- A good night's sleep.

  • Stayed August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
1 Thank rendahl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe W, General Manager at Best Western Golden Spike Inn & Suites, responded to this review, 21 August 2014
Thank you for sharing your thoughts regarding your recent stay at the Best Western Golden Spike. We greatly appreciate your feedback and use it to continually improve. It is wonderful to hear that you had a great overall experience while staying with us. We appreciate your business and hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Flushing, Michigan
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 August 2014

Staff was friendly and room was clean, but very small bathroom area for a King sized room. No place to put bathroom accessories. Breakfast bar was average. I had very cold wet eggs, so we didn't go back to free breakfast bar. Had issues with a pre-paid room (which is still unresolved), but not sure who to blame for that, each side blames the other, so if you pre-pay through a .com site, double check before you go. If you're looking for a quiet room, this one isn't for you. Many kids and motorcycles. Not enough staff in the restaurant at night for dinner. Made for very slow seating and service for just ok food.

Room Tip: No rooms seemed better than another.
See more room tips
  • Stayed August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank NancLH4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe W, General Manager at Best Western Golden Spike Inn & Suites, responded to this review, 21 August 2014
Thank you for providing feedback regarding your recent stay. We appreciate you comments regarding the breakfast and the restaurant as they help us to improve the motel. We value your thoughts and appreciate your business. Please come and stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Buffalo, United States
1 review
Reviewed 15 August 2014

This is always a nice place to stay. Friendly staff, great surroundings, nice rooms and pet friendly. Nice clothes in the shopping area in the lobby. Kid friendly too with two pools and a hot tub. I will stay here again.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Christine I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe W, General Manager at Best Western Golden Spike Inn & Suites, responded to this review, 19 August 2014
Thank you for providing feedback regarding your recent stay at the Best Western Golden Spike. We appreciate your business and are glad to hear that you enjoyed your time in the beautiful Black Hills. We pride ourselves on having great customer service and we are glad that you found this to be true. Please come and stay with us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
toronto, Canada
1 review
Reviewed 15 August 2014

Located at nice little town Hill City with restaurants, pubs and stores. Good location: close to Rushmore, Crazy horse. Not very far from Sturgis. Very nice staff. Good room with comfortable bed. Breakfast was OK. Good stay for bikers. Not cheap but Highly recommended. Will book for next year in Sturgis.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Sergei N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe W, General Manager at Best Western Golden Spike Inn & Suites, responded to this review, 19 August 2014
Thank you for providing feedback regarding your recent stay with us. It is great to hear that you enjoyed your stay at the motel as well as the amenities provided. The Black Hills are a beautiful place to visit and we are glad you enjoyed your time. Please come and stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shorewood, Illinois
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 12 August 2014 via mobile

After reading numerous reviews for a variety of hotels close to Mt Rushmore, we picked this one. Location is close to Mt Rushmore, Crazy horse, Custer Park and other towns like Keystone and Custer City. Hotel clean, staff friendly. Indoor pool very nice. Outdoor pool very small. Fitness center sufficient. My husbands complaints were that pool and fitness center don't open till 7, most people that work out like to go earlier. Breakfast was ok, nothing special. We did have a taco salad in restaurant one night and was very good and reasonably priced. Would stay again.

Stayed August 2014
Helpful?
Thank Kkt5432
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe W, General Manager at Best Western Golden Spike Inn & Suites, responded to this review, 15 August 2014
Thank you for filling out the survey regarding your recent stay with us. It is wonderful to hear that you enjoyed your stay at the Best Western Golden Spike. We will take your suggestion about the fitness room hours into consideration. We appreciate your feedback as it helps us to continually improve. Please come and stay with us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Golden Spike Inn & Suites

Property: Best Western Golden Spike Inn & Suites
Address: 601 Main St, P.O. Box 555, Hill City, SD 57745-2002
Phone Number:
Region: United States > South Dakota > Hill City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Hill City
#2 Romantic Hotel in Hill City
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Golden Spike Inn & Suites 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Best Western Golden Spike Inn And Suites
Best Western Golden Spike Hotel Hill City
Best Western Hill City
Hill City Best Western

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