We drive up to the lodge frequently, alone and with guests to enjoy a cocktail and scenery, but today was our worst experience ever. Almost always we have to find someone (usually they just have one person working to do everything) and today was no different. She (dont know her name) was in the office working, my husband got her attention, she didn't say a word. I said "excuse me" twice and finally she sharply said she would be with me in a few minutes. At the bar, she never smiled or said thank you. No tip for her, and we left.
It's so sad they can't get this lodge trained with some decent staff. It's such a nice place to go, but there is always some issue when we go there. We stayed there for our anniversay last year and that was a disappointment too.
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- Also Known As:
- Spearfish Canyon Hotel Lead