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Comfort Inn & Suites
Ranked #5 of 18 Hotels in Mitchell
Certificate of Excellence
Nebraska
Level Contributor
66 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Great for our group!”
4 of 5 bubbles Reviewed 24 April 2013

My girlfriends and I stayed at the Comfort Inn the night before our spa day. We booked the 2 bed suite with pull out couch. The room was very roomy, clean and the beds were extremely comfortable! We enjoyed the hot breakfast the next morning and check-in and check-out were a breeze. The staff that we met were helpful and kind as well. We didn't try out the pool or exercise areas. Definitely would stay again!

  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelingslp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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165 reviews from our community

Traveller rating
    72
    64
    17
    8
    4
See reviews for
88
41
2
11
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
Sioux Falls, South Dakota
Level Contributor
52 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 bubbles Reviewed 12 November 2012

Stayed a night at the start of pheasant season. Upon entering the room - it was cold - found sizable gaps between the AC unit and the wall - the insulation was out - hard to miss. Stuffed some towels between the gaps to make it through the night as the place was sold out. The room could use some serious updating - maybe some new sheets. The front desk help wasn't exactly helpful or friendly upon check-in - was much better at check out but first impressions are important. I'm sure there are worse hotels in Mitchell - but I don't need to settle for this experience.

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank trinididder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Pennsylvania
Level Contributor
62 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 10 November 2012

My friends and I stopped there on our way to a hunting trip in the western part of South Dakota. We slept very good and found the hotel to be clean and well kept. The room was a very good size and the breakfast area was well stocked and helped us get a good start to the day.

  • Stayed November 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robert R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buffalo, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 17 October 2012

Stayed here on a business trip. Nice hotel. Room was clean and beds were comfy.

AC was little noisy, but not bad.

High Speed Internet way too slow. I'm guessing everyone was using it during my stay, but only 134k per second. Impossible to do anything.

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
1 review
1 of 5 bubbles Reviewed 19 September 2012

We had to change rooms twice due to issues with bugs and general cleanliness. The owner was unfriendly, unhelpful and unwilling to accept responsibility for the condition of his hotel. DO NOT stay here.

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lmn19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. Paul
1 review
1 of 5 bubbles Reviewed 9 September 2012

After being kept up by noisy guests tramping though the hallways and kids running around screaming (I think there was a wedding on site that night), we woke up a bit later than usual and made our way down the hall to the breakfast room. Crushed Cheetos and pizza boxes left over from the previous night's parties littered the hallway. We arrived for breakfast about 9:10am on a Sunday morning only to find that all the food was put away and a crowd of hungry teenagers was gathered around the waffle maker, the only remaining food source. What hotel stops serving breakfast at 9am on a weekend morning, especially when the guestbook in the room indicates that breakfast goes until 10am daily?! Peeking into the kitchen, I saw that the cereal and milk were still out on the counter, easily accessible. I asked the staff nicely if I could please have a bowl of cereal for my 5 year old. Their response was, "the management have told us that we cannot serve any food after 9am, our new cut off time. We're sorry that the guestbooks still say breakfast is served until 10am. The new inserts should have arrived last week but we haven't received them yet. If you have a complaint, please take that up with the management." I went to speak with a manager, repeated what I had been told and asked him if he could give them permission to serve us. He went and spoke with the staff and returned saying, "The staff are unwilling to bend the rules, else they'd be here all day serving breakfast." Given that there was an error in their printed materials indicating to everyone that food would be served until 10am, I suggested that they be more flexible in this case. The manager held firm and refused to give us anything to eat. He pointed out a sign I had not noticed when checking in indicating the new breakfast hours.

My vision of a relaxing morning reading books with my child and taking her swimming evaporated as I realized we were instead going to be spending our time going out to a restaurant. On our way out, there was a large crowd gathered at the front desk complaining about the lack of food. Apparently this hotel doesn't understand customer service. Many people sleep in on weekends and check out time isn't until 11am. If they need to save money by reducing the breakfast hours, I'd suggest they continue serving until 10am on the weekends and stop early on weekdays.

  • Stayed September 2012, travelled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jennifer S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday, Fl.
Level Contributor
71 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 26 August 2012

We are on a 40 day trip around the country, we had a king room which was very large and clean with up graded tv. Staff was very friendly. Breakfast was the standard for Comfort Inns. Everything was great for us.

Stayed August 2012, travelled as a couple
Helpful?
Thank tom b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn & Suites

Property: Comfort Inn & Suites
Address: 2020 Highland Way, Interstate 90 exit 332. right on Hwy 37, Mitchell, SD 57301-6441
Phone Number:
Region: United States > South Dakota > Mitchell
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 18 Hotels in Mitchell
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
Numerous amenities including an indoor waterpark featuring a 200 foot waterslide, pirate themed children's splash pool, and whirlpool. Each guest room features a refrigerator and microwave, wireless Internet access, pillow-top mattresses, 32" flat-panel television, iron/ironing board, and hair dryer. Our hotel is the only 100% nonsmoking, pet-free hotel in the city of Mitchell. Complimentary continental breakfast. Connected to the Highland Conference Center and adjacent to numerous dining options. One block south of I-90 exit 332. ... more   less 
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Also Known As:
Comfort Hotel Mitchell
Comfort Inn And Suites
Comfort Inn Mitchell
Mitchell Comfort Inn

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