I travel about 35 weeks a year and frequently require a late check out, especially if the check out is at 11 am. After asking for an additional 60 minutes I was told the head of housekeeping could not allow that. They had a large group that had been checking in since 9 am and that I needed to vacate the room. I find it unacceptable that they were checking people in 5 or 6 hours early and I could not be afforded an additional hour. I have never been denied a late check out at even some of the most prestigious hotels. I believe this demonstrates a total lack of caring for customers whose money they already have. There are plenty of other lodging choices in Mitchell, I would avoid this comfort inn.
The water park is really just a big slide in the swimming pool area, not a real "water park" by any definition of the word.
- Official Description (provided by the hotel):
- Numerous amenities including an indoor waterpark featuring a 200 foot waterslide, pirate themed children's splash pool, and whirlpool. Each guest room features a refrigerator and microwave, wireless Internet access, pillow-top mattresses, 32" flat-panel television, iron/ironing board, and hair dryer. Our hotel is the only 100% nonsmoking, pet-free hotel in the city of Mitchell. Complimentary continental breakfast. Connected to the Highland Conference Center and adjacent to numerous dining options. One block south of I-90 exit 332. ... more less
- Reservation Options:
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- Also Known As:
- Comfort Inn And Suites
- Comfort Hotel Mitchell
- Comfort Inn Mitchell
- Mitchell Comfort Inn