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“NEEDS REMODELING” 3 of 5 bubbles
Review of Ramkota Hotel

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Ramkota Hotel
Ranked #5 of 10 Hotels in Pierre
ABERDEN, United States
1 review
“NEEDS REMODELING”
3 of 5 bubbles Reviewed 27 June 2014

no elevator in hotel and the circular stairway is very difficult to navigate. the bath faucets in our room only allows a trickle of hot water to get to the shower. resulting in a cold shower. veneer on the door of the bathroom is peeling away. The restaurant is very difficult to get around as there are multiple levels with 2 or 3 steps up or down.

  • Stayed June 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Thomas J O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rickmurray, Owner at Ramkota Hotel, responded to this review, 8 July 2014
Thank you for your response. I apaologize for the problems you had during your stay. We are starting to remodel parts of the hotel.
Rick Murray
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

181 reviews from our community

Traveller rating
    67
    55
    30
    19
    10
See reviews for
38
38
6
74
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Any
English first
Piedmont, United States
1 review
4 of 5 bubbles Reviewed 27 June 2014

over all everything was good, the shower could have been cleaner. The frig door would not close. The remote for the TV would not control the volume on the TV. The Hallway where very warm and the convention hall was way to cool. The food was very good. I like that the hotel room where not so far from the convention center.

  • Stayed June 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Cindy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rickmurray, Owner at Ramkota Hotel, responded to this review, 8 July 2014
Thank you for your response. I will speak with our head housekeeper to watch the section you stayed in to make sure the housekeeper is cleaning correctly. I have had maintenance go through the room to make sure all amenities are working correctly. I apologize for the problems you incurred during your stay.
Rick Murray
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver Metro Area
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 26 June 2014

This is a nice hotel. Rooms were clean, service was good, no continental breakfast, no elevator. Has multiple facilties, such as restaurants and conference available, but a little pricey. It is located near the main highway and sights to see.

  • Stayed June 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank buzzbee58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rickmurray, Owner at Ramkota Hotel, responded to this review, 8 July 2014
Thank you for your response with TripAdvisor. I am happy your overall stay was good with cleaniliness and amenities. We are working with capital items to increase our customer value. I am sorry that you question the value of the room.
Rick Murray
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montrose, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 25 June 2014

This Hotel excels in quick, efficient, check-in/check-out. Staff is well-mannered, and courteous. Room was fantastic for the $$ and easy access to pool. Only downside, was the Fitness Center was seriously lacking in machines that were usable. Disappointed in fitness center, but the rest of the Hotel was great!

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Don G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rickmurray, Owner at Ramkota Hotel, responded to this review, 26 June 2014
Thank you for your reponse. I am glad that you had a good stay. I apologize for the exercise room. I spoke with maintenance and they are in there checking the equipment. Again, thank you
for your feedback.
Rick Murray
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canton, United States
1 review
5 of 5 bubbles Reviewed 24 June 2014

Very accomodating and helpful! We used their loaner bikes for a ride and had a flat tire on one. The manager sent someone to retrieve the bike, apologized and bought us a drink at the lounge! We were very pleased with this outcome and our room was very clean. We liked the fact that it had a microwave and small refrigerator.

  • Stayed June 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Janet H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rickmurray, Owner at Ramkota Hotel, responded to this review, 25 June 2014
Thank you for your response. Again, I am sorry for the malfunction of the bicycle. I am glad that the overall stay with us was good. Again, thank you.
Rick Murray
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gurabo, Puerto Rico
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 23 June 2014

The hotel has a great location, very good attention to guests. They try to be sure you are having a good time while staying at the hotel. Everybody always covering every angle for better service. Rooms are clean and confortable. Food, specially breakfast, is excellent. Our special thanks to Rick, who help us more than he was suposed to, and always in good spirit.This is the best place to stay in Pierre,SD.

  • Stayed June 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jose F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rickmurray, Owner at Ramkota Hotel, responded to this review, 25 June 2014
Jose
Thank you for your resonse. We really appreciate it. Again, we welcome you and your wife to our community. The day I picked up you and your wife from the airport I was lucky to make new freinds. As we talked if there is anything we can help you with don't hesitate to call. Thank you.
Rick Murray
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clear Lake, South Dakota
2 reviews
2 of 5 bubbles Reviewed 23 June 2014

I would not recommend this facility if you have a very large membership attending and if they are senior citizen or handicapped in mobility. It does not have an elevator. They really need more ground floor rooms in order to be suitable to accommodate elders/mobility handicapped persons.

  • Stayed June 2014, travelled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Regina W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rickmurray, Owner at Ramkota Hotel, responded to this review, 25 June 2014
Thank you for you response. I apologize for your stay. I am sorry we didn't have an elevator to make your stay easier. With the American Legion Convention as you said there were alot of elderly people attending and the early reservations asked for all the ground floor rooms. We are looking to the future and having an elevator. thank you.
Rick Murray
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ramkota Hotel

Property: Ramkota Hotel
Address: 920 West Sioux Ave., Pierre, SD 57501-1805 (Formerly BEST WESTERN Ramkota Hotel)
Region: United States > South Dakota > Pierre
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Pierre
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ramkota Hotel 3*
Number of rooms: 151
Reservation Options:
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Also Known As:
Best Western Pierre
Pierre Best Western

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