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“Overcharged!!!!!!!!!!!!!”
Review of Rodeway Inn

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Rodeway Inn
Ranked #46 of 51 Hotels in Rapid City
Omaha, Nebraska
1 review
“Overcharged!!!!!!!!!!!!!”
Reviewed 24 October 2013

On the day I checked out of the hotel the system was down and I was told that once it was up I would be checked out. I guess the person at the front desk forgot to check me out and my credit card was charged for more days than I stayed. When I returned to the hotel to clarify this situation I was told that someone did stay in the room, therefore I asked for proof, the proof was the cleaning lady saying she cleaned the room and two receipts that have the signature of two different people that I do not know. While I stayed there I sent my brother to get a key forthe room but they denied it because his name was not in the reservation and I was told it was for my protection and I was OK with that. But when it came time to charge my credit card two different people were allowed to sign in my name, THANKS SO MUCH FOR MY PROTECTION!!!!!!!!!!

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JOSE G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TLGM, Operations manager at Rodeway Inn, responded to this review, 30 October 2013
Your reservations you had was due to a group you had staying with us and individual names were on the room even though you paid for them. We had made a deal with you in which you where discounted for a weekly rate instead of an individual day rate. It didn't matter if you stayed 5 days or 7 days the price was the same. We could have checked you out for staying only 5 days but it would have been more expensive.You were told this at time of check in.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rodeway Inn

Property: Rodeway Inn
Address: 1313 N Lacrosse St, Rapid City, SD 57701-6956 (Formerly Dakota Pines Inn)
Phone Number:
Region: United States > South Dakota > Rapid City
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #46 of 51 Hotels in Rapid City
Price Range (Based on Average Rates): £
Hotel Class:2 star — Rodeway Inn 2*
Number of rooms: 37
Reservation Options:
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Also Known As:
Dakota Pines Rapid City

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