On the day I checked out of the hotel the system was down and I was told that once it was up I would be checked out. I guess the person at the front desk forgot to check me out and my credit card was charged for more days than I stayed. When I returned to the hotel to clarify this situation I was told that someone did stay in the room, therefore I asked for proof, the proof was the cleaning lady saying she cleaned the room and two receipts that have the signature of two different people that I do not know. While I stayed there I sent my brother to get a key forthe room but they denied it because his name was not in the reservation and I was told it was for my protection and I was OK with that. But when it came time to charge my credit card two different people were allowed to sign in my name, THANKS SO MUCH FOR MY PROTECTION!!!!!!!!!!
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- Also Known As:
- Dakota Pines Rapid City