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“Nice hotel”

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Holiday Inn Rapid City - Rushmore Plaza
Ranked #5 of 51 Hotels in Rapid City
Certificate of Excellence
Brentwood, Tennessee
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Nice hotel”
Reviewed 17 July 2014

This was a very nice hotel with comfortable beds. The rooms are big and very clean. They have a nice samsung TV with a USB port. The staff was very helpful - One morning we asked for plates and forks to eat some pie we had bought and the staff immediately brought them to our room. The only drawback was the pool being open to midnight which seemed to lead to people coming to their rooms late and slamming doors. Other than that I would definitely stay here again.

  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gilmoregirl75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris_Rushmore_Plaza, General Manager at Holiday Inn Rapid City - Rushmore Plaza, responded to this review, 26 July 2014
Dear Gilmoregirl75,

Thank you for staying with us. I know your time is valuable and thank you for your positive review. I am glad you enjoyed your stay. I hope to see you soon.

Thank you for your business,

Chris Johnson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,064 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (235)
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English first
Bartlett, Illinois
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 15 July 2014

We recently stayed here on our way to Mt Rushmore. We found the rooms to be very clean and comfortable. The location is within walking distance of downtown Rapid City. The staff was very knowledgeable and went out of their way to make us feel welcome.We used the gym which had good equipment. Overall a great experience,

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
1 Thank rotyluvr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris_Rushmore_Plaza, General Manager at Holiday Inn Rapid City - Rushmore Plaza, responded to this review, 26 July 2014
Dear rotyluvr,

Thank you for taking the time to submit your review. Rapid City is a great place to visit. Our hotel is just a short walk to get to downtown. I am glad were could assistance you during your stay.
Come back soon and thank you for your business,

Chris Johnson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minnesota
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 14 July 2014

This hotel is close to the highway, close to historic downtown and the dinosaur park, and close to some great restaurants. Our room was very clean and the beds and pillows were very comfortable. The hotel is lovely, and the waterfall in the atrium helps drown out noise. We couldn't hear our neighbors at all. Very pleased with our stay here. Breakfast buffet is very tasty and kids under 12 eat free with an adult.

  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank MNMillers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris_Rushmore_Plaza, General Manager at Holiday Inn Rapid City - Rushmore Plaza, responded to this review, 15 July 2014
Dear MNMillers,

Thank you for taking the time to post your review. You are so right, we are so close to the local attraction and just a 10 minute walk to downtown. The rooms have been renovated and the hotel is very clean. Our housekeeping staff makes sure of that! I glad you got to enjoy the breakfast buffet and wow the kids eat free what a savings.

Thank you for your business and please travel safe,

Chris Johnson
General Manager
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Chicago, Illinois
1 review
Reviewed 14 July 2014

Everything from the room to the Drinks and Food, fantastic. It's my second time in a few years, the hotel has been upgraded with many new looks. I love it, I only wish our company had more business in Rapid City. A destination must.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hawgsfrog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris_Rushmore_Plaza, General Manager at Holiday Inn Rapid City - Rushmore Plaza, responded to this review, 15 July 2014
Dear Hawgsfrog,

Thank you for staying with us. I am so glad you love us. We do have fantastic food and beverages and we have just completed phase one (our rooms) renovation. So it is very much a new hotel.

Next time you are in town we would love to be your host. Thank you for your business,

Chris Johnson
General Manager
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San Francisco, California
Level Contributor
251 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 11 July 2014

We spent one night here and were so impressed! The atrium is incredibly decorated and has a stunning waterfall! We were on the 8th floor in the corner and it was so quiet. Our room was clean and spacious. The bed was so comfortable and our pillows were perfect! The hotel has a pool, sauna, workout room, business center, and a restaurant. We were there only for one night but will stay again if back in Rapid City. This place is IMPRESSIVE!

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank tattersall_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris_Rushmore_Plaza, General Manager at Holiday Inn Rapid City - Rushmore Plaza, responded to this review, 15 July 2014
Dear Tattersall_12,

Thank you for your review. I am glad you were impressed with our hotel and services. I hope in the future you can visit for a longer stay. The area has so much to offer and downtown is a short walk away.

Thank you for your business,

Chris Johnson
General Manager
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BRISTOL
Level Contributor
79 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 11 July 2014

Exceptionally helpful staff, especially at the front desk. Also, the maintenance people helped me receive and ship a large very heavy crate that had a display in it for the meeting I was attending there. The location is good and easy to get in and out of. The room was clean and housekeeping did a good job keeping it that way during my stay.

  • Stayed April 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank rbrianh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris_Rushmore_Plaza, General Manager at Holiday Inn Rapid City - Rushmore Plaza, responded to this review, 15 July 2014
Dear rbrianh,

Thank you for taking the time to post your review. Our staff prides themselves to provide superior guest service. I am glad you enjoyed your stay. I hope in the future if you find yourself in Rapid City, you will let us be your host.

Thank you for your business,

Chris Johnson
General Manager
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West Richland, Washington
Level Contributor
279 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 10 July 2014 via mobile

Our first stay here and I'm not disappointed. The first impression on entering the hotel is that the lobby is stunning. The atrium it's very nicely appointed and gives one the impression off a first class experience. Was surprised to see they had a snack shop that had coffee, teas, wine, espresso, and snacks. There are bending machines around for late night snacks as well. The pool and health rooms were also very nice, and to my surprise they even have a sauna. Another pleasant surprise was that the hotel restaurant is also above the average holiday inn fare. We had dinner there, see my review of the Grill, and it was excellent. The breakfast buffet is more than the usual buffet. They have an omelet station as well as a waffle station. Our room was clean and was well appointed. Plenty of plug ins for charging your electronics. Also a very good selection of tv channels for you viewing if so inclined. We definitely well stay here again.

Stayed July 2014, travelled with family
Helpful?
Thank Jim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris_Rushmore_Plaza, General Manager at Holiday Inn Rapid City - Rushmore Plaza, responded to this review, 15 July 2014
Dear Jim D,
I am glad we provided a few positive surprises during your stay. Our hotel services are above average and the physical hotel is in wonderful shape. The Grill is the best kept secret in town. Our food is made from scratch and the flavor profile proves that it is scratch. Our culinary team has worked really hard to provide a product and a service level that will create a very positive dining experience.

Thank you for your business,

Chris Johnson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Rapid City - Rushmore Plaza

Property: Holiday Inn Rapid City - Rushmore Plaza
Address: 505 N 5th St, Rapid City, SD 57701-1157
Phone Number:
Region: United States > South Dakota > Rapid City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Rapid City
#3 Romantic Hotel in Rapid City
#7 Family Hotel in Rapid City
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Rapid City - Rushmore Plaza 3*
Number of rooms: 205
Official Description (provided by the hotel):
Whether you want to relax in luxury, site see, shop, or be entertained-the Rushmore Plaza Holiday Inn is the place where first impressions are just the beginning. Legendary service, memorable events, extraordinary! You ll have room to work, relax and make the most of your day. Amenities such as free high speed Internet, work center, plush towels and luxurious bedding mean every night is a great night and every day starts right. You can take a dip in our pool or relax with a cool one at the Fountain Court Lounge. And when it s time to dine, we have your favorite dish in the Grille. Located only minutes from some of the most spectacular sites in the world including, Mt. Rushmore National Memorial, Wind Cave National Park, Badlands National Park, Crystal Cave National Monument and Crazy Horse Monument puts us in the center of all the attractions. In addition, to those sites, Sturgis home of the Sturgis Motorcycle Classic and Deadwood are also only minutes away. ... more   less 
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Also Known As:
Holiday Inn Rapid City - Rushmore Plaza Hotel Rapid City
Rapid City Holiday Inn

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