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“Spectacular storied lobby; nice rooms; incredible breakfast”

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Holiday Inn Rapid City - Rushmore Plaza
Ranked #5 of 51 Hotels in Rapid City
Certificate of Excellence
Elizabeth City, NC
Level Contributor
477 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 190 helpful votes
“Spectacular storied lobby; nice rooms; incredible breakfast”
Reviewed 26 June 2010

While on a tour of the National Parks with Grand Circle Travel, this was our first hotel, and it was a great one to start a great trip! The lobby is really incredible -- 8 stories high, with a glass elevator and multi-level fountains. Wow! The rooms were spacious and very nice. Breakfasts were extremely good, with a cook preparing special order omelets and crispy waffles, in addition to a bountiful buffet. There is also a very interesting little gift shop in the hotel. Location is good, close to downtown (a few blocks' walk). We would definitely recommend this nice hotel.

  • Stayed June 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Grice-Fearing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelGMRapidCity, General Manager at Holiday Inn Rapid City - Rushmore Plaza, responded to this review, 12 July 2010
Thank you so much for taking the time to write a review. We appreciate your feedback.
Report response as inappropriate
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1,064 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (235)
Date | Rating
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English first
Chicago
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 8 April 2010

Stayed here one night. The room was fine, the pool and jacuzzi were good. The exercise room standard. The intereior and lobby are very nice. The shuttle service was great. They picked you up and brought you back to the airport. They also shuttled us to the Mall.

Stayed March 2010, travelled as a couple
Helpful?
1 Thank LoveMexicoChicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 March 2010

This hotel is right out of a big city. I was so suprised to see this type of Hotel in Rapid City, SD. Staff always had a smile and greeted us when we saw them. Food was the best I have had in a long time. The rooms were very large, modern and clean. Would recommend to everyone!

  • Stayed February 2010, travelled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank KarenLam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Purcell, Oklahoma
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 March 2010

Snooty People... Snooty Attitudes... Close to Down town...

Stayed April 2009, travelled on business
Helpful?
1 Thank wrenchturner724166
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelGMRapidCity, General Manager at Holiday Inn Rapid City - Rushmore Plaza, responded to this review, 18 March 2010
Thank you for taking the time to provide feedback. We will work hard to make improvements and prevent your experience from happening again.

Sherry Beck
General Manager
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rapid city,sd
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 December 2009

My family and I stayed one night at the Holiday Inn and woke during the middle of the night with bug bites!! We stripped the bed and found a bed bug!! We immediately called the manager and were moved to another room. The room rate was 150.00 a night!! We did not have to pay this but do not risk staying there because the housekeeper explained to us that bed bugs are rampant and they are having a hard time getting rid of them.

  • Stayed December 2009, travelled with family
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Helpful?
1 Thank sasa160
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelGMRapidCity, General Manager at Holiday Inn Rapid City - Rushmore Plaza, responded to this review, 18 March 2010
On behalf of the Rushmore Plaza Holiday Inn,I would like to apologize for the problems you encountered during your stay. Unfortunately, insects and pests occasionally occur at all hotels and are most often brought in by a prior guest. In line with industry practice, we have a regular preventative control program in place and have a very strict procedure if we are notified of an issue in a room. Our local Pest Control Specialist is dispatched immediately and the room is quarantined until it is treated and pest free. Thank you for taking the time to provide feedback.
Sherry Beck, General Manager
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South Dakota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 October 2009

Very nice hotel with crab buffet on Fridays! Pool and vallet and bar are grand!

  • Stayed September 2009, travelled solo
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Helpful?
1 Thank creedjammin01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis, MN
Level Contributor
67 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 5 August 2009

This Holiday Inn was very clean, and the staff was very friendly and accomodating. And I cannot say enough about the location. This hotel was right in the middle of town, near a nice park. Everything was either within walking distance or very easy to get to by car from here. We saw all the local attractions, nothing was out of reach. We were very impressed.

  • Stayed July 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LMCMinneapolis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Rapid City - Rushmore Plaza

Property: Holiday Inn Rapid City - Rushmore Plaza
Address: 505 N 5th St, Rapid City, SD 57701-1157
Phone Number:
Region: United States > South Dakota > Rapid City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Rapid City
#3 Business Hotel in Rapid City
#7 Family Hotel in Rapid City
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Rapid City - Rushmore Plaza 3*
Number of rooms: 205
Official Description (provided by the hotel):
Whether you want to relax in luxury, site see, shop, or be entertained-the Rushmore Plaza Holiday Inn is the place where first impressions are just the beginning. Legendary service, memorable events, extraordinary! You ll have room to work, relax and make the most of your day. Amenities such as free high speed Internet, work center, plush towels and luxurious bedding mean every night is a great night and every day starts right. You can take a dip in our pool or relax with a cool one at the Fountain Court Lounge. And when it s time to dine, we have your favorite dish in the Grille. Located only minutes from some of the most spectacular sites in the world including, Mt. Rushmore National Memorial, Wind Cave National Park, Badlands National Park, Crystal Cave National Monument and Crazy Horse Monument puts us in the center of all the attractions. In addition, to those sites, Sturgis home of the Sturgis Motorcycle Classic and Deadwood are also only minutes away. ... more   less 
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Also Known As:
Holiday Inn Rapid City - Rushmore Plaza Hotel Rapid City
Rapid City Holiday Inn

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