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“Average hotel, great location”

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Travelodge Rapid City
Ranked #39 of 51 Hotels in Rapid City
Omaha, Nebraska
Level Contributor
39 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Average hotel, great location”
Reviewed 16 July 2014

This is a great place to stay if you want to visit several locations in the area. The hotel is on the main road out of Rapid City which gives great access to Keystone, Custer, Deadwood, etc. We also got a $5 coupon for the restaurant beside the hotel (Colonial House, I believe)- fantastic place, we went both for breakfast and dinner one day.

The hotel itself is standard. I stay at Best Westerns when ever I can, this is not one of the best (or even top 10), but is by no means bad. Rooms were very clean and well kept. I paid $120 per night which seemed a bit overpriced.

  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Allie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWTC, General Manager at Travelodge Rapid City, responded to this review, 17 July 2014
The Staff at the Best Western Town ‘n Country, Rapid City strive to maintain the best guest service and experience we possibly can provide. The Team Members are glad you enjoyed your stay. We appreciate your feedback and strive to make every guest's experience an enjoyable stay. We are in the beginning stages of planning a a complete remodel in the very near future and we can't wait to show off to you on your next stay with us in the beautiful black Hills of South Dakota.

Thank you,
Debb
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516 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (57)
Date | Rating
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English first
Henderson, NV, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 July 2014

Room was very small. Way too expensive. Tub needed more non-skid surface to avoid bad falls. Unpleasant musty-type odor in room. Air conditioner was very loud. One good thing is that the hotel did provide us with adjoining rooms for our adult children and granddaughter.

  • Stayed July 2014, travelled with family
    • Value
    • Location
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Review collected in partnership with Best Western

Helpful?
1 Thank Ronald N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWTC, General Manager at Travelodge Rapid City, responded to this review, 9 July 2014
Thank you for your review of your recent experience at our hotel. I am sorry that there were some issues that you were not completely satisfied with. I thank you for your feedback as it is one of the most important tools that allow us to improve the quality of our products and services. We are sorry about the size of the guestroom, but our 60 year old property does have some construction issues for the modern traveler. We are in the beginning stages of a new remodel and rebuild of the property. Thank you again for your visit and we hope to see you again.
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Travellers are raving about these Rapid City hotels

Denver
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 July 2014

Had a good stay although we had a loud A/C that was blocked from good circulation by furniture. Beds were good and room was clean. Staff was friendly and conversational and efficient. Close to restaurants.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Michael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWTC, General Manager at Travelodge Rapid City, responded to this review, 8 July 2014
Thank you for your time to comment on our hotel. The staff takes pride in offering the best customer service and this above anything else will make a guest stay more enjoyable. Once again, thank you and we hope we have the opportunity to serve you again.
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Iron, MN, United States
1 review
Reviewed 6 July 2014

The Best Western Hotel in Rapid City, SD. was conveniently located within a short distance from Mount Rushmore. The staff was helpful and they provided travel-guides and maps for the area. Highly recommended, 5 STARS!!!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Ross S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWTC, General Manager at Travelodge Rapid City, responded to this review, 8 July 2014
The Staff at the Best Western Town ‘n Country, Rapid City strive to maintain the best guest service and experience we possibly can provide. The Team Members are glad you enjoyed your stay. We appreciate your feedback and strive to make every guest's experience an enjoyable stay. We look forward to your next stay with us in the beautiful black Hills of South Dakota.
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Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 6 July 2014

The location is great being right at the road to Mt Rushmore and the Black Hills. The big thing missing for us (considering the price - which follows the general higher prices in the region during main season) was that they only serve donuts and coffee for breakfast. For the same (or a little lower) price you get full continental breakfast buffet in a lot of the other places.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank formosae84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWTC, General Manager at Travelodge Rapid City, responded to this review, 8 July 2014
Thank you for your review of your recent experience at our hotel. I am sorry that there were some issues that you were not completely satisfied with. We do serve what we call the " Early Riser " which includes pastries, muffins, coffee or tea and fresh fruit, and juice for our guest that "Rise and Shine" earlier than most guest and before the restaurant adjacent to our property opens. We look forward to having you as our guest on your next trip to the the Black Hills.
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grimsby
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 6 July 2014

Stayed for three nights in June, could not fault the room clean well equipped nice balcony.
Close for Mount Rushmore,Crazy Horse Monument,both Badlands and Custer state parks.
Close to many eating places, we liked Perkins Family Restaurant, but they did not sell alcohol.
Our main gripe was the wifi, it was advertised but basically it did not work, we complained and got told they had been trying to sort it out for two months. If you cant provide it dont advertise it.
When complaining got told by the staff, go to Perkins they have good wifi, good advert for Perkins, but very poor for you.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank El-Tel2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWTC, General Manager at Travelodge Rapid City, responded to this review, 8 July 2014
Thank you for your kind words on your stay at the Best Western Town ‘n Country, Rapid City. We are extremely happy that you enjoyed your stay with us; our staff strives to satisfy every guest that comes through our doors. BTW: Internet did get "sorted" out and we are up and running better than ever. We look forward to seeing you again on your next trip to the beautiful Black Hills of South Dakota.
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Pinehill, New Mexico
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 July 2014

Small (tiny) room. Updated but cramped. $5 credit for breakfast in next door restaurant rather than reasonable breakfast at motel. Reservation indicated refrigerator and microwave but none in the room.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Elmorroguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWTC, General Manager at Travelodge Rapid City, responded to this review, 8 July 2014
We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. In fact we are in the beginning stages of planning a complete and total rebuild of this property in the very near future. Thank you again for your feedback and we hope you will consider staying with us again
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Additional Information about Travelodge Rapid City

Property: Travelodge Rapid City
Address: 2505 Mount Rushmore Rd, Rapid City, SD 57701-5340 (Formerly BEST WESTERN Town 'N Country)
Phone Number:
Region: United States > South Dakota > Rapid City
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
Ranked #39 of 51 Hotels in Rapid City
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Travelodge Rapid City 2.5*
Number of rooms: 99
Reservation Options:
TripAdvisor is proud to partner with Expedia, Ebookers, Hotels.com, Travel Republic (UK), TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon and HotelQuickly so you can book your Travelodge Rapid City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Town & Country Hotel Rapid City
Best Western Town And Country Inn
Best Western Rapid City
Country Inn Rapid City
Rapid City Best Western
Rapid City Country Inn

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