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“Great place to stay for Mount Rushmore”

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Travelodge Rapid City
Ranked #39 of 49 Hotels in Rapid City
Reviewed 19 July 2014

Great drive up access to most of the rooms. Very good full menue restaurant on property. Breakfast is a $5 per person coupon to the restaurant, much better than do it yourself waffles. Comfortable rooms. Good guest laundry. Easy drive to Mount Rushmore and Crazy Horse. Be sure to visit the Bear rescue park down the road.

  • Stayed: July 2014, travelled as a couple
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Review collected in partnership with Best Western
1  Thank Robert A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWTC, General Manager at Travelodge Rapid City, responded to this reviewResponded 21 July 2014

The Staff at the Best Western Town ‘n Country, Rapid City strive to maintain the best guest service and experience we possibly can provide. The Team Members are glad you enjoyed your stay. We appreciate your feedback and strive to make every guest's experience an enjoyable stay. We look forward to your next stay with us in the beautiful black Hills of South Dakota.

Thank you,
Debb

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392 - 398 of 613 reviews

Reviewed 18 July 2014

After finally arriving after driving for 12 hrs, it was fairly easy to find. The front desk agent was rather unfriendly and told us the basic info where to find the room and the hours for the continental breakfast.
The room had the usual items, coffee maker, mini fridge etc. Room was clean, but the usual tired designs. The queen bed was comfortable, had two sets of pillows, which was nice not having to beg for second pillow.
The free wifi was rather slow and took several attempts to connect, but once it had, it seemed fine.
The shower and toilet were in a separate room from the vanity. It was very clean, and had great water pressure and a really good shower head, which is very important and earns a star in itself. The air conditioner was working properly, which is also a good thing. We stayed two nights, and the room was cleaned promptly and done efficiently.
The pool was nice and clean and was the right temperature. The continental breakfast was the usual fare, and as always, needs to be extended til 11:00 am.
All in all, not a bad experience.

Stayed: July 2014, travelled as a couple
1  Thank Kyle N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWTC, Front Office Manager at Travelodge Rapid City, responded to this reviewResponded 19 July 2014

It is always a pleasure to read a good review from satisfied guests. I am sorry about the rudeness of my Night Shift Staff, but I hope that the morning crew were pleasant. We do hope that you will visit us again, especially since we hope to have a new hotel for the summer of 2015.

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Reviewed 16 July 2014

This is a great place to stay if you want to visit several locations in the area. The hotel is on the main road out of Rapid City which gives great access to Keystone, Custer, Deadwood, etc. We also got a $5 coupon for the restaurant beside the hotel (Colonial House, I believe)- fantastic place, we went both for breakfast and dinner one day.

The hotel itself is standard. I stay at Best Westerns when ever I can, this is not one of the best (or even top 10), but is by no means bad. Rooms were very clean and well kept. I paid $120 per night which seemed a bit overpriced.

  • Stayed: July 2014, travelled with family
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1  Thank Allie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWTC, General Manager at Travelodge Rapid City, responded to this reviewResponded 17 July 2014

The Staff at the Best Western Town ‘n Country, Rapid City strive to maintain the best guest service and experience we possibly can provide. The Team Members are glad you enjoyed your stay. We appreciate your feedback and strive to make every guest's experience an enjoyable stay. We are in the beginning stages of planning a a complete remodel in the very near future and we can't wait to show off to you on your next stay with us in the beautiful black Hills of South Dakota.

Thank you,
Debb

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Reviewed 8 July 2014

Room was very small. Way too expensive. Tub needed more non-skid surface to avoid bad falls. Unpleasant musty-type odor in room. Air conditioner was very loud. One good thing is that the hotel did provide us with adjoining rooms for our adult children and granddaughter.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Best Western
1  Thank Ronald N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWTC, General Manager at Travelodge Rapid City, responded to this reviewResponded 9 July 2014

Thank you for your review of your recent experience at our hotel. I am sorry that there were some issues that you were not completely satisfied with. I thank you for your feedback as it is one of the most important tools that allow us to improve the quality of our products and services. We are sorry about the size of the guestroom, but our 60 year old property does have some construction issues for the modern traveler. We are in the beginning stages of a new remodel and rebuild of the property. Thank you again for your visit and we hope to see you again.

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Reviewed 7 July 2014

Had a good stay although we had a loud A/C that was blocked from good circulation by furniture. Beds were good and room was clean. Staff was friendly and conversational and efficient. Close to restaurants.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Best Western
1  Thank Michael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWTC, General Manager at Travelodge Rapid City, responded to this reviewResponded 8 July 2014

Thank you for your time to comment on our hotel. The staff takes pride in offering the best customer service and this above anything else will make a guest stay more enjoyable. Once again, thank you and we hope we have the opportunity to serve you again.

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Reviewed 6 July 2014

The Best Western Hotel in Rapid City, SD. was conveniently located within a short distance from Mount Rushmore. The staff was helpful and they provided travel-guides and maps for the area. Highly recommended, 5 STARS!!!

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Best Western
Thank Ross S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWTC, General Manager at Travelodge Rapid City, responded to this reviewResponded 8 July 2014

The Staff at the Best Western Town ‘n Country, Rapid City strive to maintain the best guest service and experience we possibly can provide. The Team Members are glad you enjoyed your stay. We appreciate your feedback and strive to make every guest's experience an enjoyable stay. We look forward to your next stay with us in the beautiful black Hills of South Dakota.

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Reviewed 6 July 2014

The location is great being right at the road to Mt Rushmore and the Black Hills. The big thing missing for us (considering the price - which follows the general higher prices in the region during main season) was that they only serve donuts and coffee for breakfast. For the same (or a little lower) price you get full continental breakfast buffet in a lot of the other places.

  • Stayed: June 2014, travelled with family
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Thank formosae84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWTC, General Manager at Travelodge Rapid City, responded to this reviewResponded 8 July 2014

Thank you for your review of your recent experience at our hotel. I am sorry that there were some issues that you were not completely satisfied with. We do serve what we call the " Early Riser " which includes pastries, muffins, coffee or tea and fresh fruit, and juice for our guest that "Rise and Shine" earlier than most guest and before the restaurant adjacent to our property opens. We look forward to having you as our guest on your next trip to the the Black Hills.

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Additional Information about Travelodge Rapid City

Address: 2505 Mount Rushmore Rd, Rapid City, SD 57701-5340 (Formerly BEST WESTERN Town 'N Country)
Phone Number:
Region: United States > South Dakota > Rapid City
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
Ranked #39 of 49 Hotels in Rapid City
Price Range: £27 - £148 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Travelodge Rapid City 2.5*
Number of rooms: 99
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Also Known As:
Best Western Town & Country Hotel Rapid City
Best Western Town And Country Inn
Best Western Rapid City
Country Inn Rapid City
Rapid City Country Inn
Rapid City Best Western

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