Stayed 3 nights, room 608. Check-in with Caitlin went smooth, got our keys and a coupon list for local resturants/casinos. For parking, you pull up to check in and leave your 4-way lights on, check in, take you bags up to your room, then park at the ramp 2 block away, which the hotel gives you a pass for, so there's no charge.
The lobby gives a fantastic first impression with the woodwork, massive fireplace, chandelier, and high ceiling.
The room I was mixed on. The bed was very comfortable. People complain about the room being small. It's more of an issue with the furniture being too big for the room. The TV hutch/dresser is very imposing. If you took the top part off it wouldn't be too bad. The carpet had some stains on it, so did the chair, and the comforter. The bathroom wasn't too big, and could use some more shelves. The ceiling had a sizeable patch from water damamge, and the "cottage cheese" texture I found very unappealing. I almost wanated to go buy a scraper and fix it.
The big issue was the lack of curtains. The window had some blinds and side curtains that didn't block much light. This is a problem because the window faced 6th St and there are a lot of light the street lights, the Elk Theatre, and the South Dakota Cattle Owners Association sign. We had to adjust the side curtains to block the light. Plus the lights from the microwave, light switch, and clock had to be covered. The AC fan provided some background noise to cover what came from the street.
The coffee shop is comparable to Starbucks in price and quality. The Irish pub has 20+ beers on tap, most were $4 a pint, good price. The gift shop is mostly souvenier trinkits.
The location is perfect, in the middle if downtown. There's so many restaurants and shops within a 3 block radius you can find plenty of entertainment.
Then came the bill. The prices I was quoted were correct. But when I made reservations I was told that was the price WITH all applicable taxes. Not so. They add State tax, local tax, lodging tax, and a historical maintenance fee, all that added up to about an extra $20 per day. So when my total bill was more than $60 above what I was quoted I wasn't too happy. This was after I told the man I found it difficult to sleep because of the lack of curtains and he didn't seem overly concerned.
Overall, if a hotel can't provide it's main service for the clients, SLEEP, and doesn't correctly inform about the price, it's not doing a good job.
- Official Description (provided by the hotel):
- Since 1928, the historic Hotel Alex Johnson has welcomed visitors from around the globe. Located at the heart of Downtown Rapid City, the Hotel Alex Johnson is an easy 25-minute drive from Mount Rushmore and is listed on the National Register of Historic Places. The Hotel Alex Johnson includes 143 rooms and suites and houses the Vertex Sky Bar, Paddy O'Neills Irish Pub, Seattle's Best Coffee, Chubby Chipmunk Hand-Dipped Chocolates, AJ's Wicked Salon and the Alex Johnson Mercantile. The Hotel Alex Johnson Rapid City is now a part of the Curio Collection by Hilton and welcomes Hilton HHonors guests. ... more less
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- Also Known As:
- Alex Johnson Hotel
- Alex Johnson Rapid City