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“A Great Overall Experience” 5 of 5 bubbles
Review of Comfort Suites Hotel & Convention Center Rapid City

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Comfort Suites Hotel & Convention Center Rapid City
Ranked #1 of 51 Hotels in Rapid City
Certificate of Excellence
GreenLeadersBronze level
Sioux Center, Iowa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“A Great Overall Experience”
5 of 5 bubbles Reviewed 29 April 2013

We chose this hotel as our homebase while in Rapid City for our son's wedding because of the reasonable rates & available room sizes . Every member of the staff was very helpful, especially with weather-related delays that were totally unexpected in mid-April. The location was great since it is right off the interstate, making it easy to go wherever we needed to be. We appreciated having all of our famly members in rooms on the same floor. The breakfast room was ideal for a "meet & greet" the night before the wedding. The hot breakfast with its many choices was delicious & our extended family enjoyed eating together every morning. The kids enjoyed the clean pool & spa area since our outdoor activities were limited due to the snow. We will definitely look forward to staying here again if we are back in the Black Hills region in the future.

Room Tip: All our rooms were on the 4th floor which was quiet since there were no rooms above us. The family s...
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  • Stayed April 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Pat V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kate B, Public Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review, 3 June 2013
I agree! Our breakfast room serves many functions. It's not only a great "cafe" style breakfast nook for the casual traveler and a hub of speed and ease for the busy business traveler but , in events like yours, it perfectly serves as a "home-base" for your exciting family function. I am so please that we were able to accommodate and impress. Thanks for sharing :)

See you soon, Kate
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1,427 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (267)
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English first
Ocala, Florida
Level Contributor
68 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 23 April 2013

Hotel is located in an awesome location, evrything is close by and Mt. Rushmore is only 30 minutes away. Breakfast is served in the mornings and is a nice hot meal...Staff is friendly...only complaint is water pressure on 4th floor is very poor.

Room Tip: Try a bottom floor room maybe the water pressure in the shower will be better.
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  • Stayed April 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank tking66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kate B, Public Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review, 3 June 2013
Thank you for telling everyone about our awesome location! Easy Interstate and Highway access and only minutes from it all with great directions from our superb staff!

I also appreciate you alerting us to the water pressure! We will remedy that as best we can right away; Thank you!

See you soon, Kate
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rapid City, South Dakota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 19 April 2013

We hosted our annual formal dance at this hotel, and it was wonderful. The rooms were huge and well worth the money we paid for them. The room we rented out for the dance was the perfect size, and it accommodated our needs very well. The staff was very friendly and helpful. The pool/spa area was nice, besides the pool being a tad bit tiny. Also, there was a huge selection of food for the continental breakfast. Definitely a great hotel!

  • Stayed April 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Adam C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy O, Guest Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review, 22 April 2013
Thank you for the great review Adam! We truly love hosting events in our Crown Ballroom. While your event occupied half of the ballroom, we can easily accommodate up to 200 people in the whole room. It is our pleasure to provide excellent facilities as well as exceptional service - regardless of the size of the group. Please think of us for next years' event.
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Minot, North Dakota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 April 2013

Seldom do you find such "quality care" as we experienced at this Comfort Suites. We truly made the right choice for our mini-conference. The rooms were very clean and spacious. Management and staff definitely went out of their way to make this a pleasant stay for us. And the hot breakfast was one you seldom find in hotels (even restaurants) with great variety. We loved the quiet location which was easy to get to and plenty of eating establishments in the immediate area. Looking forward to coming back to this hotel......a home away from home!!! Thank you Management and Staff at Comfort Suites in Rapid City, SD.!!

  • Stayed April 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Larry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy O, Guest Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review, 22 April 2013
It is so good to know that we are doing a great job - not only in our guest suites, but also in providing exceptional facilities for a meeting, training, seminar, etc... as well as customer service.
Thank you for taking the time to write a review and telling "the world" about your "home away from home"! We're looking forward to welcoming you back.
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Twin Lakes, Wisconsin
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 7 April 2013

This hotel was wonderful! We had a spacious room for our large family, we felt very comfortable for our almost week-long stay there. The pool wasn't huge, but it was very clean and it served its purpose and we all had a great time swimming! The staff were very friendly and helpful about the sights to see! The hotel itself was immaculate! Very impressed with how clean it was. The breakfast was plentiful with many choices. We will definately make this Comfort Suites one of our faves and definately return!!

  • Stayed April 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JenniferD987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy O, Public Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review, 16 April 2013
Thank you Jennifer for the great review! We do strive to be every travelers "home away from home" and are so happy to hear that is how you felt while visiting. Our double queen suites are very comfortable for up to 6 people and if you have more in your family, our Family Suites sleep up to 8 with a separate bedroom for Mom and Dad! We look forward to being of service when you return to Rapid City.
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Fort Pierre
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 28 March 2013

Would recommend this place to everyone! The quality of your stay with this facility will rate a 100 on a 1 to 10 scale, it is that good!!! Don't even check any place else in town!!!!

The facility is clean and modern. The breakfast is great in the morning and they maintain it very good. The staff is very friendly and eager to help or assist you in any way they can.

I highly recommend straying here and you won't find a better place, with class, for the price.

The fresh made cookies are also a nice touch for those checking in.

  • Stayed March 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank theshootist93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy O, Guest Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review, 1 April 2013
WOW! What else can we say? That is a WONDERFUL review - Thank you for sharing your experience here at the Comfort Suites with the world!
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San Francisco, California
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 26 March 2013

Great place to stay. Quieter since it's not in downtown, but easy access to the highways and Interstate 90. The staff was friendly and helpful. Room was quiet and spacious. Hot breakfast was delicious.

Room Tip: Rooms on the west side have beautiful sunsets
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  • Stayed March 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 2_sr_travelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy O, Guest Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review, 28 March 2013
Thank you! We LOVE hearing that your stay was "Excellent" - Can't get much better than that : )
And you are correct - the sunset view of the Black Hills from our West side suites is beautiful! It's a perfect place to stretch out and relax after a great day of exploring Rapid City and the area. We hope to have you back as a guest again - soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Suites Hotel & Convention Center Rapid City

Property: Comfort Suites Hotel & Convention Center Rapid City
Address: 1333 N Elk Vale Rd, Rapid City, SD 57703-9504
Phone Number:
Region: United States > South Dakota > Rapid City
Amenities:
Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Rapid City
#1 Business Hotel in Rapid City
#1 Romantic Hotel in Rapid City
#3 Green Hotel in Rapid City
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Suites Hotel & Convention Center Rapid City 2.5*
Number of rooms: 92
Official Description (provided by the hotel):
Our Platinum Award Winning all-suite hotel is sure to make your stay a comfortable and memorable one. We offer a great breakfast with various hot items served daily in a large dining area. All rooms have pillow-top beds, sofas that pull out into full size beds, flat screen TVs, a refrigerator and a microwave. The Dakotah Steakhouse is just a stroll across our parking lot - directly in front of the hotel. Easy access off of I-90 means you are close to many shopping venues, only 5 minutes to historic downtown Rapid City and not more than 30-60 minutes away from Mount Rushmore, Crazy Horse Memorial or any attraction, park or national forest in the Black Hills or Badlands. No need to pack & unpack your bags every night. Our spacious Convention Center is perfect for family/military reunions, dinners, wedding receptions, meetings, conferences or seminars. ... more   less 
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Also Known As:
Comfort Suites Rapid City Hotel Rapid City

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