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“Our Stay at Rapid City Comfort Suites” 5 of 5 bubbles
Review of Comfort Suites Hotel & Convention Center Rapid City

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Comfort Suites Hotel & Convention Center Rapid City
Ranked #1 of 51 Hotels in Rapid City
Certificate of Excellence
GreenLeadersBronze level
1 review
“Our Stay at Rapid City Comfort Suites”
5 of 5 bubbles Reviewed 10 June 2014

Our check in with Unique was friendly,quick and efficient. She got us a king room that was immaculate and on the 1st floor. The next morning, Gail got us signed up for choice awards and took care of booking us a room for the night in Pocatello,Id. Next time we're in Rapid City we'll be staying here again.

  • Stayed June 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank srheug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aleah E, Guest Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review, 19 June 2014
Good Morning Srheug,

Thank you for the wonderful review of our Award Winning Hotel! I’m glad to hear that you received such great service from Unique and Gail. I’ll be sure to pass along your comments. We will be looking forward to the next time you’re in the area and will have some fresh, warm cookies waiting for you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,427 reviews from our community

Traveller rating
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    271
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (267)
Date | Rating
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English first
Moorhead, Minnesota
2 reviews
5 of 5 bubbles Reviewed 9 June 2014

We stayed at the Comfort Suites in Rapid City SD this past weekend for our Niece's wedding. When we checked into our room we thought it was a hotel that was just built as it was so clean, & smelled as if new. Our other friends & family who stayed there felt the same way. We found out it was built 5 years ago. It has been maintained very well. The bed's were very comfortable, & the complimentary hot breakfast was also very good. Our Niece's wedding reception was also held at the hotel. The staff did an amazing job from the decorating of the room for the reception to the food it was superb!!!! If I lived in Rapid City & needed a place to hold a wedding reception or any event, I would definitely go with the Comfort Suites. You have a great place & wonderful staff. Thank you for a most enjoyable weekend........ Deb & Greg

Room Tip: All rooms are spacious we also had a fridge & microwave
See more room tips
Green Features: We loved the smoke free rooms for sure, the staff was friendly and helpful
  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank greg775
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aleah E, Guest Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review, 19 June 2014
Hello Greg775,

Thank you for the great review! We are so happy to hear that you enjoyed your stay with us and hearing that your niece’s wedding was such a success… really means a lot. Weddings can be a lot of work but there is something very special about it when it all comes together! Thank you for sharing and we hope you will come visit us the next time you are in the area!
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San Antonio, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 9 June 2014

This hotel was super clean with comfortable beds and the perfect choice for us on our final leg of a 10-day trip through Grand Tetons, Yellowstone, Little Bighorn, Mount Rushmore, the Badlands, etc. Hotel staff was very accommodating, friendly and helpfujl! We would definitely book this one again!

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank con4fun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aleah E, Guest Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review, 18 June 2014
Thank you for the wonderful review! It sounds like you had a great trip and saw lots of sights for our region. We love to be the home base for sight-seeing in the Black Hills! We hope to see you again the next time you plan a trip through our area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Salida, Colorado
Level Contributor
62 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 9 June 2014

We loved our room at this hotel. We have 3 kids and it was amazing how big this room was we weren't crowded it was huge. The room was very clean the whole hotel was very very clean. The only complaint we had was the breakfast lady I think her name was Barb we went to breakfast one morning and my son had a little cough and she very rudely told him not to be up getting food. I understand that but he is 9 and just coughed a little bit and didnt need to be so rude to him. The other breakfast lady I am sorry I didnt get her name was great we left really early one morning and she came out and brought us oranges and bananas. It was a great stay!!!

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank LETITIA82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aleah E, Guest Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review, 18 June 2014
Good afternoon Letitia82,

Thank you for the great review of our award winning hotel! “Very, very clean”, is what we like to hear from our guests! We take the cleanliness of our hotel very, very seriously! I am so sorry to hear that you had an unpleasant experience in our breakfast. That is definitely out of the ordinary and we expect the best of treatment to our guests from all of our staff. I will be sure to address that issue, and I’m very happy to hear that our other breakfast attendant made up for it. Thank you again for the review and we hope you will come visit us again soon!
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Springfield, Illinois
Level Contributor
72 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 9 June 2014 via mobile

We stayed in July 2013 as we were passing through the area. Nice, clean, comfortable rooms. The hotel staff was helpful when i asked for local restaurant recommendations and directions. I would definitely stay here again!

Stayed July 2013
Helpful?
Thank Brian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aleah E, Guest Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review, 18 June 2014
Good evening Brian H,

Although it’s been awhile since you stayed here, we sure do appreciate you taking the time to leave us a review! We are so pleased that you enjoyed our all-suite hotel. Our staff stays up to date with the area so we can give good recommendations to our guests. If you happen to be in the area again we would love to have you back as our guest, we will have some fresh, warm cookies for you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winfield, Kansas
1 review
4 of 5 bubbles Reviewed 6 June 2014

I would recommend this hotel to anyone who is going to the great state of South Dakota. The rooms were clean, very clean. Great breakfast, very friendly staff.
I do not have one complaint! PICK THIS HOTEL!!!!! You won't be sorry.

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tracy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aleah E, Guest Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review, 18 June 2014
Hello Tracy S,

Wow, what a great review! Thank you so much for taking the time to let us know how much you enjoyed your stay! Cleanliness is HUGE to us and we are delighted you noticed the hard work we put in to maintaining our property. Please come see us again the next time you are in South Dakota!
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Texas
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 5 June 2014

This hotel is located right off of I90. It's a short drive to downtown and about 20-25 minutes from Mount Rushmore. Also, Sturgis is a 30 minute drive. The rooms and hotel are very clean and comfortable with a safe, refrigerator, microwave, and a couch/chair. The breakfast was good. The swimming area looked nice. The fitness center has a couple of cardio machines but no free weights. They have a weight machine though. There's a grocery store close by (driving distance) and a steak restaurant within walking distance (it's good too). There's fresh cookies in the afternoon/evening at the check in desk. I would stay here again.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank markjTexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aleah E, Guest Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review, 18 June 2014
Hello MarkjTexas,

Thank you for the wonderful review of our award winning property! We are so happy to hear that your stay was comfortable and that you enjoyed the amenities we have to offer. We agree the steakhouse next door is very good too! Please come back to the black hills and see us…..we will have some of those fresh, warm cookies waiting for you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Suites Hotel & Convention Center Rapid City

Property: Comfort Suites Hotel & Convention Center Rapid City
Address: 1333 N Elk Vale Rd, Rapid City, SD 57703-9504
Phone Number:
Region: United States > South Dakota > Rapid City
Amenities:
Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Rapid City
#1 Romantic Hotel in Rapid City
#1 Family Hotel in Rapid City
#3 Green Hotel in Rapid City
#5 Best Value Hotel in Rapid City
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Suites Hotel & Convention Center Rapid City 2.5*
Number of rooms: 92
Official Description (provided by the hotel):
Our Platinum Award Winning all-suite hotel is sure to make your stay a comfortable and memorable one. We offer a great breakfast with various hot items served daily in a large dining area. All rooms have pillow-top beds, sofas that pull out into full size beds, flat screen TVs, a refrigerator and a microwave. The Dakotah Steakhouse is just a stroll across our parking lot - directly in front of the hotel. Easy access off of I-90 means you are close to many shopping venues, only 5 minutes to historic downtown Rapid City and not more than 30-60 minutes away from Mount Rushmore, Crazy Horse Memorial or any attraction, park or national forest in the Black Hills or Badlands. No need to pack & unpack your bags every night. Our spacious Convention Center is perfect for family/military reunions, dinners, wedding receptions, meetings, conferences or seminars. ... more   less 
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Also Known As:
Comfort Suites Rapid City Hotel Rapid City

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