We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Best Hilton Garden Inn I have stayed at.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hilton Garden Inn Rapid City
Ranked #4 of 51 Hotels in Rapid City
Saint Louis, Missouri
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Best Hilton Garden Inn I have stayed at.”
Reviewed 31 March 2014

This Hilton Garden inn is one of the absolute Friendliest hotels I have stayed at. I am a Hilton Diamond member and they definitely make you feel at home. Super clean room, Gym, and Hotel in general. I have stayed at this hotel 3 different times for work and I have always had a fantastic experience!!

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jmyracle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton Garden I... R, General Manager at Hilton Garden Inn Rapid City, responded to this review, 4 April 2014
Thank you so much - reading your comments makes all the hard work worthwhile. At our next staff meeting I look forward to sharing your review. I know the team will appreciate hearing it. We appreciate your loyalty and look forward to your next stay with us. Safe travels, Tom Prestjohn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,195 reviews from our community

Traveller rating
    758
    294
    93
    32
    18
See reviews for
364
329
54
329
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (168)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Pierre, SD
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 31 March 2014

We just got back from a weekend getaway in Rapid City, and we thoroughly enjoyed our stay at the Hilton Garden Inn. The first room we checked into did not have a bathtub, which made our four-year old daughter very unhappy so we asked to move to a room with a bathtub, and our request was honored immediately by the suberb staff at the front desk. We swam in the pool and sat in the sauna. The pool area was very clean and welcoming. We had breakfast in the restaurant. The food on the buffet was very good, and we had the option to order many breakfast items that were piping hot and delicious. All in all, we had a great stay. My only complaint was that we were unable to access the wireless network from our fourth floor room, but we didn't really mind because we were trying to escape from our e-mail for the weekend. The hotel rate was reasonable, but it seems to jump up and down depending on what is going on in the area, and of course, once the tourist season kicks in, the rates in the entire area will go way up.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Plainsgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton Garden I... R, General Manager at Hilton Garden Inn Rapid City, responded to this review, 4 April 2014
Thank you for your compliments, I look forward to sharing them with the rest of our team. It was good to hear you enjoyed your weekend stay with us. I apologize for the internet access problem. We are scheduled to have the system strengthened and increase the speed and connectivity. So the next time you stay with us it will be improved. Please contact me personally if you have a problem while staying at the hotel. We'll make sure you have the access you need. Sincerely, Tom Prestjohn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
34 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 27 March 2014 via mobile


room was good size and had good office set-up. Bathroom was cramped and the Shower water pressure was average. Gym equipment was good quality and pool looked inviting.

Hotel was inviting and cosy, but a bit out of town. Bar and breakfasts were good.

Stayed March 2014, travelled on business
Helpful?
Thank TnTinTara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton Garden I... R, General Manager at Hilton Garden Inn Rapid City, responded to this review, 4 April 2014
Thank you for taking the time to review our property. We look forward to you staying with us again. I'll ask Dave in maintenance to take a look at the water pressure. Thanks for the heads up. Travel Safely, Tom Prestjohn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houma, Louisiana
2 reviews
Reviewed 16 March 2014

Best hotel stay in 10 years of travel for work. I spent Thanksgiving, Christmas and welcomed the New Year here and I have nothing but good things to say about this hotel. Very clean hotel and all of the staff take pride in their jobs. If you are going to be in the Rapid City area then this is the hotel for you!!

Room Tip: I stayed on the 4th floor which is the top floor and very quiet.
See more room tips
  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MICHELLE H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton Garden I... R, General Manager at Hilton Garden Inn Rapid City, responded to this review, 17 March 2014
Thank you so much. It's comments like yours that reinforce our team members are in the right career. I know they work very hard and are committed to giving great service and hospitality. We really appreciate your loyalty and choosing to stay with us. Safe travels-
Sincerely,

Thomas Prestjohn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United States
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 16 March 2014

I recently stayed at the HGI in Rapid City on March 9th and 10th, and similar to previous visits, the hotel remains my top lodging choice in Rapid City. Great rooms (suites are very nice), great service and food (very good breakfast). The hotel is somewhat challenging to find (kind of hidden behind a hill) but definitely worth it.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mac M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton Garden I... R, General Manager at Hilton Garden Inn Rapid City, responded to this review, 17 March 2014
I glad you found us - we appreciate your loyalty and look forward to the next time you stay with us. Thank you for taking the time to complete the survey. Safe travels.
Sincerely,

Thomas Prestjohn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Louis, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 March 2014

My stay was booked by my employer for a day-long business meeting. The conference room was well appointed and the staff was helping in setting up tables and phone. The room was comfortable and fairly quiet. Everything was clean and well maintained. Be prepared to pay for your breakfast -- it's not free here. The buffet was very nice, though.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Sandra H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton Garden I... R, General Manager at Hilton Garden Inn Rapid City, responded to this review, 17 March 2014
On the behalf of the entire staff - Thank you. It's good to hear your meeting arrangements went well. Your feed back is very important to us and we value your opinion. Think of us next time you're in Rapid City. Safe travels
Sincerely,

Thomas Prestjohn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edgemont, South Dakota, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 13 March 2014

Excellent staff, room was great, great location within restaurants, shopping, clean lobby and all areas. All amenities were exactly what I needed. Price was what I expected for this area. exterior was also neat, clean and convenient parking. Staff are always helpful and cordial.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Johnny H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton Garden I... R, General Manager at Hilton Garden Inn Rapid City, responded to this review, 17 March 2014
Thank you - I look forward to sharing your comments with our team members. Everyone has great pride for our hotel. We strive to earn our guest loyalty and appreciate your kind comments. Safe travels, We look forward to seeing you again we you are traveling in our area.
Sincerely,

Thomas Prestjohn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Rapid City hotels
1.9 mi away
Cambria Hotel & Suites Rapid City
2.3 mi away
Comfort Suites Hotel & Convention Center Rapid City
1.9 mi away
Holiday Inn Rapid City - Rushmore Plaza
Show Prices
Show Prices
Show Prices
2.0 mi away
Howard Johnson Rapid City
Howard Johnson Rapid City
#3 of 51 in Rapid City
1,416 reviews
0.3 mi away
Country Inn Rapid City
Country Inn Rapid City
#8 of 51 in Rapid City
967 reviews
0.4 mi away
Hampton Inn Rapid City
Hampton Inn Rapid City
#5 of 51 in Rapid City
677 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Garden Inn Rapid City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Rapid City

Property: Hilton Garden Inn Rapid City
Address: 815 E Mall Dr, Rapid City, SD 57701-7871
Phone Number:
Region: United States > South Dakota > Rapid City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Rapid City
#9 Business Hotel in Rapid City
#10 Family Hotel in Rapid City
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Rapid City 3*
Number of rooms: 121
Official Description (provided by the hotel):
The Hilton Garden Inn Rapid City hotel in South Dakota is conveniently located just off of I-90, at either exit 60 to mall drive and then west .5 miles of exit 59 to mall drive and then east .1 mile. We are centered in the middle of famous shopping, convenient location and within minutes to many Black Hill attractions such as Mount Rushmore and Crazy Horse. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Hilton Hotels Direct, Ebookers, Travel Republic (UK), Priceline, TripOnline SA, Traveltool, S.L.U., Evoline ltd, HRS, getaroom.com, HotelQuickly and Cancelon so you can book your Hilton Garden Inn Rapid City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Hotel Rapid City

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing