- Free Wifi
- Free Parking
Room was ok. Breakfast was horrible. I'm an adult and I would like more than cereal. No yogurt. They had toaster waffles that broke your fork. The biscuits were microwaved. I saw her do it and they were the size of a mini muffin. Fruit was an apple. Curious to know since our room was a non smoking room why there was a cigarette hole burn on the comforter. For medium price for the hotel I would expect something decent to eat.
We are so sorry, Sheila, that you encountered negative experiences at our hotel. With the over 20 choices in our breakfast selection, we often hear how grateful guests are for such an extensive selection on a budget friendly room price. Thank you.
This hotel is clean and the staff is friendly. Rhonda went the extra mile to straighten out a mix up of dates. Definitely would stay here again!
Thank you, Dennis, for your kind review of the Ramada Summerset/Rapid City West:) Our entire staff is focused on guest satisfaction. We pride ourselves on a clean and comfortable hotel which employs a staff that is genuinely friendly. Going the extra mile, as Ronda did, is part of our mission. She most definitely takes our mission seriously and consistently offers top-notch customer service. We look forward to seeing you in the future!! Thanks again:)