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Reviewed 21 August 2016 via mobile

We decided to try this ramada because it is outside of the city, and i figured it would be more affordable... indeed it was! Not only was it way cheaper, the hotel staff was very friendly, and the accomidations were quite clean. The room was pretty standard for a hotel. No fridge or microwave, but we knew that ahead of time and had no need for them. Everything was very clean. Plenty of towels and pillows for a family of 4 maybe 5 people. Did not try the indoor pool, but they do have one. The complimentary breakfast was quite good. And the lady who made/served it was phenomenal. She had both of us laughing at 7:30am, which for us is quite the compliment haha. We plan on staying here again on our way back home. Would recommend to anyone that doesnt feel the need to pay $200+ to stay in the middle of the city, only needs a room for the night, and likes friendly customer service.

Stayed: August 2016, travelled as a couple
1  Thank Greg B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2016

  • Stayed: August 2016, travelled as a couple
    • Value
    • Location
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Review collected in partnership with Ramada
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 16 August 2016

  • Stayed: July 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Ramada
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Dawn K, General Manager at Ramada by Wyndham Summerset Rapid City West, responded to this reviewResponded 28 July 2017

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Reviewed 16 August 2016

We have stayed here in the past and it was great. This time we paid for a suite with a pull out sofa...ummmm sofa did not pull out. The ac did not cool down as far as it should have. The breakfast did NOT offer any gluten free items except apples and bananas. The folks running the place were very nice and helpful so it didn't make for an awful stay but I think the next time we head out west we will look of another place to stay.

  • Stayed: August 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Ramada
1  Thank sonyae871
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dawn K, General Manager at Ramada by Wyndham Summerset Rapid City West, responded to this reviewResponded 28 July 2017

Thank you for your review. It is always unfortunate when a guest is the first to notice malfunction of furniture and equipment. It is no problem for us to move you when such circumstances occur. We have staff at the desk 24 hours a day and are well trained in how to remedy such circumstances. All matters are handled next day as we are dedicated to offering product and services that are well maintained and working correctly. Thank you.

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Reviewed 14 August 2016

Books this on my Wyndam points for the Sturgis Rally. Great location just of I-90 between Sturgis and Rapid City. Easy to get in and out during the rally. Staff was great and the room was very nice. Had the 3rd floor corner room with a balcony that was nice for bike watching.

  • Stayed: August 2016, travelled solo
    • Rooms
    • Cleanliness
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Thank Flattrack48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dawn K, General Manager at Ramada by Wyndham Summerset Rapid City West, responded to this reviewResponded 28 July 2017

So glad you took the time to let others know that we do a great job at Ramada Summerset/Rapid City West. We hope that you will return to see that we consistently offer great product and service! Thank you so much!

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