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“It was great!”

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Comfort Inn & Suites
Ranked #34 of 48 Hotels in Rapid City
Certificate of Excellence
Napa, California
Level 6 Contributor
168 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“It was great!”
Reviewed 29 July 2011

This hotel is on the road to Mt. Rushmore. The room was well decorated, fresh and spacious with a very comfortable king sized bed. After traveling for a week, I was pleased to see a clean and well equipped laundry room on the same floor as our room. The washers cleaned well and the dryers actually dried the laundry within a reasonable time!
Across the street is a Black Hills gold factory, a great place to look for Black Hills gold jewelry. Also in walking distance was a Ruby Tuesday restaurant with good food.

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank JGTripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
skaw50, Director of Sales at Comfort Inn & Suites, responded to this review, 12 August 2011
Thank you for taking the time to share your feedback of the Comfort Inn & Suites in Rapid City. I am glad to hear our dryers worked to your satisfaction and our beds were comfortable. I hope that you were able to take the Mt. Rushmore Black Hills Gold Factory Tour as well as spend time shopping.
Thanks again for staying with us and we hope to see you back the next time you are in Rapid City.
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347 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (75)
Date | Rating
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  • French first
  • German first
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English first
Orangevale, California
Level 4 Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 28 July 2011

Great location to make day trips to all the Black Hills attractions, Mt Rushmore, Custer loops, Deadwood, Sturgis, etc. Ruby Tuesday right next door is very convenient...walk to dinner or lunch. Rooms were clean, fairly large, internet fast, bed comfortable, good pillows. Staff friendly. Very good continental breakfast in a large restaraunt area. Would definitely go back.

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Jeff liddicote
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
skaw50, Director of Sales at Comfort Inn & Suites, responded to this review, 12 August 2011
We are pleased to hear you enjoyed your stay at the Comfort Inn &Suites. Yes, the location is fantastic especially since Mt. Rushmore is only a 20 minute drive and the beautiful Black Hills is right out our door. Thank you for your comments regarding our large breakfast room and great breakfast. We now have two waffle choices and always a hot meat and eggs along with all of the other breakfast items. We look forward to seeing you again soon.
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South Dakota
Level 3 Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 July 2011

We were looking for a place to sleep at the start of our family vacation. We were expecting a pretty nice place given the newness of the hotel. Our "suite" was shockingly small, but we could handle it as we were there only overnight. However, if this had been more than a one night stay I would have insisted on a larger room. In addition, the bed was comfortable, but the sofa bed was miserable. My 2 daughters could not sleep on it as it was way too thin and actually tilted to one side. It was a very long night.

Breakfast was good, standard continental breakfast with the addition of scrambled eggs and ham.

I told the gal at the front desk about the sofa bed and she said she would ask maintenance to look at it.

I have stayed at many hotels in Rapid City, and this one is no better or worse than many of the others. I would probably not stay here again with my family. I would probably stay if I was alone on business.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank georgisdsu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wyoming
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 July 2011

After spending a night in a horrible disgusting room in Sioux Falls, this hotel was such a relief!! The front desk clerk, Steve, I think he was a Manager was extremely nice. he even knew where we were from, he had visited our area before. Our room was impeccably clean and the air conditioning worked!!! It was extremely hot in South Dakota at the time we visited. It was great to finally be able to relax!! I would recommend this hotel to everyone!! I never felt unsafe and the housekeepers are wonderful!! Thank you for the best two nights of our vacation!!! Going to dinner was easy too, right next door is a Ruby Tuesdays, just go down the steps and there you are, NO driving!! It was good food too!! Wonderful Hotel!!

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank ladytaz07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
skaw50, Director of Sales at Comfort Inn & Suites, responded to this review, 12 August 2011
Thank you so much for taking the time to review our hotel and we appreciat your kind words. I do hope you have a chance to come and visit us again. We are always delighted to hear positive comments and we try our best to ensure every guest has a comfortable and relaxing stay.We believe our staff really makes the difference. We are very lucky to have Ruby Tuesday right next door as well as numerous restaurants within a few blocks. Thank you again.
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michigan
Level 6 Contributor
209 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 11 July 2011

Hotel was ok by itself but our stay was marred when we had personal property stolen from our room while we were out for the day exploring. When we told the front desk staff, they were absolutely unconcerned. No apology. No expression of regret or sympathy. Nothing. Presumably the only ones with access to the room was the hotel staff but the management showed no desire to investigate. When we asked again the next day, the only response was that they had asked the cleaning crew who reported they hadn't seen anything unusual. Hmmm. My advice: there are probably better hotels - and certainly better hotel staffs - in the Rapid City area. Why risk having hundreds of $$ of property stolen?

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank michigantraveler05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SD056, Manager at Comfort Inn & Suites, responded to this review, 25 July 2011
Please let me first apologize for any property that you feel was removed from your room. I hope that you have located your missing item. Because your reservation was made through a third party I was unable to contact you directly. The staff did apologize when it was brought to their attention and advised you that they would look into it.
When this was brought to my attention all staff members were immediately spoken to and questioned. I can assure you that all our employees go through thorough background checks upon hiring.
We have always provided safes in each room for every guest to secure their personal items.
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Pierce, Nebraska
Level 4 Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 June 2011

Very clean hotel and everyone we came in contact with was super helpful and friendly. Room are nice with fridge, microwave and little kitchette sink. Perfect for a family with little kids. BUT....as other people have mentioned there are paper thin walls, actually woke up to the person next door snoring and I think the person above us has a bladder problem as he/she was up multiple times a night. Toilets did the job with "jet" sound.
Over all I would stay again, just try to get 3rd floor and a corner room like other person stated.

Room Tip: Try to get 3rd floor unless a sound sleeper
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  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank ChantelC210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chanhassen
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 February 2011

The hotel was very nice, great pool area with hot tube and sauna, breakfast was pretty good too. The front desk staff was very crabby, when we would ask them questions it seemed as though we were bothering them. They were not accommodating at all especially the heavy gal that works the over night shift. I will not come back to this Comfort inn again.

  • Stayed January 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank chanhassen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn & Suites

Property: Comfort Inn & Suites
Address: 915 Fairmont Blvd, Rapid City, SD 57701-6300
Phone Number:
Region: United States > South Dakota > Rapid City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#10 Romantic Hotel in Rapid City
#12 Business Hotel in Rapid City
#19 Family Hotel in Rapid City
Price Range (Based on Average Rates): ££
Hotel Class:2 star — Comfort Inn & Suites 2*
Number of rooms: 82
Reservation Options:
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Also Known As:
Comfort Hotel Rapid City
Comfort Inn And Suites
Comfort Inn Rapid City
Rapid City Comfort Inn

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