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“Good place to stay at. Everything was clean and good except...”

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Super 8 Rapid City/LaCrosse St
Ranked #25 of 51 Hotels in Rapid City
Oklahoma City
1 review
“Good place to stay at. Everything was clean and good except...”
Reviewed 19 October 2013

Good place to stay at. Everything was clean and good except for the room odor. They don't have a very appealing breakfast.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank Valeria C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
s8gm3587, Manager at Super 8 Rapid City/LaCrosse St, responded to this review, 2 November 2013
Thank you so much for taking the time to write your review. Our staff takes great pride in the cleanliness of not only our rooms, but the entire hotel. I’m sorry for the odor you experienced in your room. I hope you brought it to the attention of the front desk clerk right away so we can resolve or fix the issue, or at least before you checked out of the hotel. I’m so sorry that our breakfast does meet your expectation. Unfortunately, we are not capable of providing a hot breakfast.

Erin DeMars
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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654 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (59)
Date | Rating
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English first
Winnipeg
1 review
Reviewed 7 October 2013

The staff were very accommodating and friendly when we checked in. The room was clean, no complaints. However, the matrass had long ago reached its best before date. It desperately needs to be replaced. The pillows were pretty thin and skimpy.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank Russell. L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
s8gm3587, Manager at Super 8 Rapid City/LaCrosse St, responded to this review, 12 October 2013
Thank you so much for taking the time to write your review. Our staff here takes pride in being very friendly and extremely helpful along with providing clean rooms and a clean hotel for your guests to stay in and enjoy. We take every effort to insure that our mattress remain serviceable and comfortable. However, some may get past our checks to insure they are to our standards. I hope you brought your concern about the mattress to the Front Desk staff when you checked out so we can address the situation.

Erin DeMars
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, AZ
Level Contributor
104 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 2 October 2013

Our room (201) had a microwave and refrigerator. The king size bed was comfortable and the towels were decent. I was impressed with the continental breakfast, not so much with the actual food (oatmeal, toast, frozen waffles, yogurt, fruit, cinnamon rolls) but because they had more than adequate seating and the staff always kept the food well stocked and the tables clean. The staff are very nice. One of them replaced the ink cartridge in the printer so that I could print out my boarding pass. Also, the hotel is located adjacent to I90 which is very convenient for traveling. This hotel is within easy walking distance to many restaurants, mini-golf, and Walmart. Excellent value.

Room Tip: Ask for a room on 1st or 2nd floor because there is no elevator.
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GeoladyAZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
s8gm3587, Manager at Super 8 Rapid City/LaCrosse St, responded to this review, 12 October 2013
Thank you so much for taking the time to write your review. Glad you like the room type and the amenities. This is a very popular room configuration. Our breakfast bar hosts take pride and work hard to make your breakfast experience with us as enjoyable as possible, and to provide a positive start to your Super 8 Day! Our location right next to exit 59 on I-90 is a plus and also makes it easy to get out and go shopping or to see places.

Erin DeMars
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Super 8 Rapid City/LaCrosse St

Property: Super 8 Rapid City/LaCrosse St
Address: 2124 N Lacrosse St, Rapid City, SD 57701-7859
Phone Number:
Region: United States > South Dakota > Rapid City
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#16 Business Hotel in Rapid City
Price Range (Based on Average Rates): £
Hotel Class:2 star — Super 8 Rapid City/LaCrosse St 2*
Number of rooms: 116
Official Description (provided by the hotel):
Age is Beauty! Nice, Cozy, Newly updated Super 8! Free Wi-Fi, 24 Hour Business Center, 24 Hour Front desk accommodations. Free SuperStart Breakfast for all guests. ... more   less 
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Also Known As:
Super 8 Rapid City/Lacrosse Street Hotel Rapid City
Super Eight Rapid City
Rapid City Super 8
Rapid City Super Eight

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