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La Quinta Inn & Suites Rapid City
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Reviews (1,171)
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Reviewed 26 May 2014

Our travels took us 4,000 miles staying in six LaQuinta hotels and this one was our worst experience. Because of the attached water park there were kids running and laughing in the halls and the parking lot was full. The check-in staff seemed stressed and cranky. The pet area was a patch of weeds & dirt. The locked back door was propped open all night with a garbage can. The task chair in our room was broken and the coffee was horrible, weak and tasted like burnt water. The breakfast area and staff were nice, except for all the screaming kids. The alarm clock in the next room woke us at 5:00 a.m. This hotel also cost us 30% more than we paid for any other hotel. I would not stay here again unless there were no other options. There are lots of hotels in the area and some that allow pets.

Room Tip: Probably a good place for families with kids.
  • Stayed: May 2014, travelled with family
    • Value
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Review collected in partnership with La Quinta
Thank Kathy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kayti R, General Manager at La Quinta Inn & Suites Rapid City, responded to this reviewResponded 27 May 2014

Thank you for taking the time to tell us about your recent stay here at the La Quinta Inn & Suites - Rapid City. I want to personally take the time to apologize that your visit here with us fell below your expectations. I also want to thank you for bringing what you encountered to our attention. We strive to provide an excellent experience for all of our guests and I apologize that we fell below those high standards we set for your stay. We would defintiely love to welcome you back to give our hotel another chance on your next stop through Rapid City.

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A TripAdvisor Member
Rapid City, South Dakota
1
Reviewed 24 May 2014

Very nice place to stay at a reasonable price!
Staff very pleasant, rooms updated and close to many attractions, enjoyable stay would stay there again, close to many good eating places. No complaints,

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kayti R, General Manager at La Quinta Inn & Suites Rapid City, responded to this reviewResponded 27 May 2014

Thank you for taking the time to tell us about your recent stay with us here at La Quinta Inn & Suites - Rapid City. We are very pleased to hear that you enjoyed your visit here with us and we hope to see you again on your next to Rapid City.

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Reviewed 23 May 2014

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Kayti R, General Manager at La Quinta Inn & Suites Rapid City, responded to this reviewResponded 27 May 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 17 May 2014

Our stay here was great. The price was good definitely for the quality. We would recommend it to everyone. The food in the hotel was very good along with the service. The location was good and easy to get to without stress.

  • Stayed: May 2014, travelled as a couple
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    • Location
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Review collected in partnership with La Quinta
2  Thank M3132TCrobertc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2014

This was a great place. We traveled with our dog and this one of the best dog friendly hotels that we have stayed at.

The hotel and rooms were clean, The staff was great. There is a restaurant and bar on site. It is right off the highway and there is a gas station at the exit.

Breakfast was good and in a large area.

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
2  Thank 954Edbrowne60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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