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“Very Good Overall”

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Fairfield Inn & Suites Rapid City
Ranked #27 of 48 Hotels in Rapid City
Weatherford, Texas
Level 6 Contributor
239 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
“Very Good Overall”
Reviewed 21 August 2014

Hotel 10 on a 15 hotel trip. Front desk staff were excellent. Room was clean and VERY comfortable. The room had very few electrical outlets and the ones in the room were not easy to access -- this is important for most hotel guests today because we need to be able to use our smartphones, tablets and laptops while also charging them at the same time. This hotel is connected to a water park but that did not cause us any problem other than a few men talking loudly in the hall outside our room at 5 a.m. which could happen at any hotel.

  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank HavePlaneWillTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (147)
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Centennial, Colorado
Level 6 Contributor
106 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 19 August 2014 via mobile

As a Marriott rewards participant I opted to stay here during a recent business trip. Not a great idea. I forgot this is a vacation destination. I had no idea there was a ware park in the hotel. This was the smallest hotel room I have ever stayed in. Seriously. It felt like a prison cell. Ok on cleanliness. Bed was good as were the pillows. Typical Fairfield inn breakfast but they had rolls of paper towels out. I guess that was for the 1,000 children smearing peanut butter all over the dining room. On their behalf I did NOT book a suite. Lesson learned.

Stayed August 2014, travelled on business
Helpful?
Thank RubyDo1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fairfieldgm, General Manager at Fairfield Inn & Suites Rapid City, responded to this review, 20 August 2014
RubyDO1956,

Thank you for sharing your experience on TripAdvisor. This location in the summer season is a vacation destination and we do have a lot of families stay with us. I apologize that your stay was not as you expected. Our smallest room is 300 square feet and ranges up to almost a 1000 square feet and again I apologize if the room you stayed in was not as big as expected. Thank you for staying with us and I hope that we do get to see you again to show you the different options that we have.

Chris Walker
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Punta Gorda, Florida
Level 4 Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 16 August 2014 via mobile

We stayed 2 nights here so that we could visit Badlands, Mount Rushmore etc. This is a fairly average Fairfield Inn, meaning that it is a very good place to stay. Other reviewers have noted that it is attached to a large water park, with another hotel also attached. This tends to produce a noisy and very casual atmosphere. For example, at one point, we noted a man with no shirt and no shoes asking a question at the front desk. Breakfast in the morning was typical Fairfield fare.

Stayed August 2014, travelled as a couple
Helpful?
1 Thank HawleyPatent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nebraska
Level 6 Contributor
115 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 9 August 2014

Although there are signs posted in the halls for children not to run and make noise, it was clear that the children either couldn't read or don't obey the signs. Even on a high floor there seems to be almost constant pounding of small feet in the hall--likely from the adjoining property with a full-on water slide. Staff are excellent, rooms are clean, and a refurb is underway.

Room Tip: Ask for a room as far away from the water slide as possible if you want any peace.
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  • Stayed October 2013, travelled solo
    • Value
    • Rooms
    • Service
Helpful?
Thank CG45144
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lady Lake, Florida
Level 3 Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 August 2014

Our room had a bad smell. When we turned on the heat the heater had a burnt smell and we had to open the windows to air out the room. Sheets were very wrinkled and when I tried to straighten the sheets, the mattress pad which was old and worn continued to buckle. When trying to remake the bed, the whole right side of the mattress was completely torn. This mattress wouldn't be suitable to give away to Goodwill.
The shower flooring had ground- in -dirt and the corners of the shower were very dirty. The hotel was very noisey with children running to go to the water park.
This is the worst hotel that we have stayed in in 20 years.

Room Tip: Find another hotel
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  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank Beth D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fairfieldgm, General Manager at Fairfield Inn & Suites Rapid City, responded to this review, 7 August 2014
Beth D,
Thank you for sharing your experience on TripAdvisor. I want to apologize for the condition of your room. We try very hard to ensure that all of our rooms our clean and reflect the highest quality of standards and I am so very sorry that you did not experience this during your stay. I do hope that in the future you choose to stay with us again so that we can show you that the problems that you experienced are not the norm at this location. Thanks again for your review.

Chris Walker
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hartford, Connecticut
Level 6 Contributor
210 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 1 August 2014

Stayed at this location for 3 days at the end of July. It is the last stop across 3 states and 4 hotels. My two college age kids and I thought the room was the most clean, comfortable and had the best breakfast included of the 4 places we stayed. Its in a good location if you have multiple destinations as we did (Badlands, Rushmore, Cray Horse, Jewel Cave, etc.). The only knock we had is the WIFI connection was pathetically slow otherwise we would have given it a 5.

  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Kwldtrvlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hartford City, Indiana
Level 6 Contributor
73 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 28 July 2014

Stayed here with 4 small kids passing through on our road trip. Great place to let the kids unwind in the water park although it's an additional cost it's worth it. Continental breakfast was included & good. Room was big enough to accommodate all 6 of us comfortably.

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
1 Thank AlanaLight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairfield Inn & Suites Rapid City

Property: Fairfield Inn & Suites Rapid City
Address: 1314 N Elk Vale Rd, Rapid City, SD 57703-9588
Region: United States > South Dakota > Rapid City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#18 Business Hotel in Rapid City
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Fairfield Inn & Suites Rapid City 3*
Number of rooms: 141
Official Description (provided by the hotel):
The Marriott Fairfield Inn & Suites can be found right off I-90 (Exit 59) in Rapid City, South Dakota. The property is home to WaTiki: the state's largest indoor park. With 30,000 square feet of slides, winding rivers and other water fun, it's no wonder why WaTiki continues to be a family favorite. The property's location is a comfortable distance from the area's major destinations, including Mount Rushmore, Crazy Horse Monument, Wind Cave National Park and more. ... more   less 
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Also Known As:
Fairfield Inn And Suites - Rapid City
Fairfield Inn & Suites - Rapid City Hotel Rapid City
Fairfield Inn Hotel
Fairfield Inn Rapid City
Fairfield Rapid City
Rapid City Fairfield Inn

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