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“Excellent Place”

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GrandStay Residential Suites Hotel Rapid City
Ranked #7 of 48 Hotels in Rapid City
Certificate of Excellence
Brookings, South Dakota
1 review
“Excellent Place”
Reviewed 6 March 2014

The GrandStay Residential Suites Hotel is an excellent place! The rooms are very nice and have plenty of room and are kept very clean. The continental breakfast was outstanding. It is in a good location just off Haines Ave. that takes you directly to the Civic Center. I would recommend anybody to stay at this hotel.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jordan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review, 10 March 2014
Thank you for your review regarding our property. Our location is very convenient to get to the civic center. We hope you enjoyed your time in Rapid City. Once again thank you for choosing GrandStay and we look forward to your next arrival.

Thank You
Sincerely,
Gavin Fawbush
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

489 reviews from our community

Traveller rating
    270
    144
    45
    13
    17
See reviews for
282
105
11
42
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • Italian first
  • Any
English first
MN
Level 4 Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 5 March 2014

For the price of most standard room hotels, we enjoyed a suite with a separate bedroom with a door (sofabed in the living room for the kids), a second TV, and a kitchen and small dining area. The indoor pool was small but sufficient, with a hot tub. Complimentary breakfast in the morning was good, with lots of variety for our picky eater. Parking was easy. Beds were comfortable. Rooms were clean.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MNRiverValleyLocal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review, 10 March 2014
Thank you for choosing GrandStay Residential Suites Hotel of Rapid City, SD as your preferred hotel in the area. We are glad that you were able to enjoy our suites which have a privacy bedroom.Which these rooms are great for anyone traveling for leisure or business. We appreciate your review and we look forward to your next arrival.

Thank You
Sincerely,
Gavin Fawbush
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rapid City, South Dakota
1 review
Reviewed 1 March 2014

The service at the hotel is outstanding!! The rooms are kept clean and neat! The two bedroom rooms have plenty of room and are perfect for anyone looking for a good place to stay!! The breakfast is outstanding as well!! All around great hotel!!

Room Tip: Only reason Restaurant got bad review is because there is not one.
See more room tips
  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review, 10 March 2014
Thank you for your great review regarding our property. We are glad to hear that you enjoyed our Two Bedroom Suite. We strive to have each guest to experience a grand time at the GrandStay. Once again thank you for your review and for choosing GrandStay Residential Suites Hotel of Rapid City, SD. We look forward to your next arrival.

Thank You
Sincerely,
Gavin Fawbush
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Dakota
Level 6 Contributor
144 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 18 February 2014

We traveled to Rapid City for a wedding and stayed at the Grand Stay. We found it clean, quiet, and very comfortable. We will certainly stay again as it is conveniently located near shopping, dining, and the Interstate.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WayneSouthDakota
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review, 27 February 2014
Thank you for your kind words about your property and your stay. We are truly pleased that you choose GrandStay as your preferred hotel in Rapid City, SD. We look forward to your next arrival.

Thank You
Sincerely,
Gavin Fawbush
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wilmington, OH
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 November 2013

This hotel was most amazing. A pet friendly hotel and it was spotless. The rooms are absolutely beautiful, along with the bathrooms(very roomy). I would definitely recommend this hotel!!! Thumbs up in all customer service characteristics.

  • Stayed October 2013, travelled with family
    • Value
    • Location
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Helpful?
3 Thank RJSMU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review, 30 December 2013
Thank you for choosing GrandStay Residential Suites Hotel! We are very pleased your stay was great with us. We strive to have each and every guest have a great experience. Thank you for your kind words and great review. We look forward to your next arrival at GrandStay!

Thank You
Sincerely,
Gavin Fawbush
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Greenville, South Carolina
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 22 November 2013

There are a lot of things that this hotel does right. The rooms are large and are apartment style, full fridge and a small 2 burner oven top. There is a comfortable bed inside the bedroom that is equipped with a nice flat screen tv. The breakfast is not gourmet but is filling. What makes this hotel a 5 rating is the staff... LENA in particular , she went out of her way every single day to make you feel like you were coming home. I asked if the hotel had hot chocolate 'which they didn't" but Lena surprised me the following day with hot chocolate for me!.. I was impressed by her professionalism and attention to detail. way to go grandStay... and Kudos to you LENA. Thanks again for everything.

Stayed October 2013, travelled on business
Helpful?
2 Thank reneeriv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review, 30 December 2013
Thank you for staying with us while traveling to Rapid City and the Black Hills area. We take great pride in our customer service and it shows. We truly appreciate the review and kind words about our staff. We look forward to your next arrival at GrandStay whether you are traveling for business or vacation.

Thank You
Sincerely,
Gavin Fawbush
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeen, South Dakota
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 November 2013

We had a great time in Rapid City staying at the GrandStay Residential Suites. Everything about the hotel met our expectations including the room quality, the service, and the breakfast provided in the morning. I highly recommend staying at this hotel for both a short weekened or an extended stay!

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank matt c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review, 30 December 2013
Thank you for choosing GrandStay Residential Suites Hotel of Rapid City, SD. We strive to make sure each guest has a "grand" experience with us at GrandStay. Thank you for your great review and we look forward to your next arrival.

Thank You
Sincerely,
Gavin Fawbush
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about GrandStay Residential Suites Hotel Rapid City

Property: GrandStay Residential Suites Hotel Rapid City
Address: 660 Disk Dr, Rapid City, SD 57701-7875
Phone Number:
Region: United States > South Dakota > Rapid City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 48 Hotels in Rapid City
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — GrandStay Residential Suites Hotel Rapid City 2.5*
Number of rooms: 53
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