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GrandStay Residential Suites Hotel Rapid City
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Reviews (560)
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325
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17
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All reviewsgrand staybedroom suitebasketball courtfull kitchenblack hillswaffleshome away from homepool and hot tubwaffle makerdefinitely stay here againthe hotel is cleanthe breakfast areabadlands national parkdesk clerkhotel staffgreat place to stayhot breakfast
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390 - 395 of 560 reviews
Reviewed 5 August 2014 via mobile

While staying at Grandstay I had a great experience with the staff. Everyone was friendly and helped with our every need. The room was clean. The hallways and common areas were also clean. I would recommend this hotel to anyone.

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Jacob A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2014

Our daughter is a wheelchair user and, though she was not with me on this trip, I am always thankful for reviews on accessibility. So, this is for folks with similar needs.

The queen accessible studio at this extended stay hotel had 36" wide doorways, a roll-in shower and a detachable showerhead with long tubing. Of course, the commode met ADA specs, too.

For two people, this would work well. The sofa is not a sofabed. The linens are of high quality. The kitchen has a sink, microwave and dorm refrigerator. Adequate number of dishes are kept in the dishwasher. I did not ask for a skillet but seem to remember a two burner stovetop range...you might call the office before booking if you need these.

This is a studio...with kitchen, living room, office space and bedroom all in one open floor plan. There is enough room to maneuver a wheelchair. There is enough room for an oxygen concentrator. The "office" is also the dining area as it is a large table--which is high enough for a wheelchair to clear. Maneuvering a large power chair to it would be possible with the removal of a chair.

If one is there to visit someone at the regional hospital, this hotel offers a discount. The front desk clerk was a bit stand-offish at first but was of tremendous help and ended up being more than kind.

Breakfast fare included biscuits & gravy, waffles, muffins, juices, yogurts, cereal and fresh fruit. The eating area was clean and well tended.

I did not use any other facilities so cannot share more. When next in Rapid City, I will surely stay here.

  • Stayed: July 2014, travelled solo
    • Value
    • Sleep Quality
    • Service
Review collected in partnership with this hotel
Thank advocatebydefault
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2014

Our room was spacious: two bedrooms, full kitchen with fridge and the service was tremendous. We always felt well rested after a long day at the Black Hills tourist sites. The morning breakfast was good. The entire stay was worth every penny!!!

  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Review collected in partnership with this hotel
Thank Patrick H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2014

Great place to stay. A great value. Great location to visit all the sites. Breakfast was excellent, easy start to a day of site seeing. The staff was very friendly and was there to meet our needs. George and family from Etna Ohio

Room Tip: book early and first floor rooms have good access to everything.
  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
Review collected in partnership with this hotel
4  Thank george p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2014

I stayed at the Grand Stay for a couple days this past month, My experience was a very good one. The staff and manager were friendly, courteous, and helpful. I would stay there again and I will. The maintenance staff was extremely helpful and genuinely helpful and just plain a great person. Attractions are very close and most can be arrived at is a short time,
Loved the stay
Roger

  • Stayed: June 2014, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank roger z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this reviewResponded 11 November 2014

Thank you for choosing GrandStay as your preferred hotel in Rapid City, SD. We truly appreciate the great review on our property. We look forward to your next arrival.

Thank You
Sincerely,
Gavin Fawbush
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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