We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“nice hotel for pets”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Best Western Ramkota Hotel
Ranked #28 of 51 Hotels in Rapid City
Omaha, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“nice hotel for pets”
Reviewed 21 October 2013

Comfortable room, nice beds, very stingy with one tiny bottle of shampoo/conditioner, called to ask for more on arrival and didn't receive it until the next morning- otherwise, great stay and very accommodating for pets (no extra fees unless you are noisy or damaging) with nice walking areas and facilities

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Kai B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas P, Front Office Manager at Best Western Ramkota Hotel, responded to this review, 22 October 2013
Kai B,

I'm glad to know that our pet friendly hotel met your needs during your stay. Our courtyard is perfect to exercise pets in, as well as, just to enjoy some outside air. I'm sorry to hear about the shampoo/conditioner not being enough. I will speak with our staff on stepping up guest services and look into housekeeping getting larger containers for hair products.
Please stop in again during your travels and stay with us awhile. We're always looking forward to proving an excellent experience and guest services to our guests. Thank you for your comments and feedback to help us improve for future visits.

Safe travels,
Front Office Manager
Best Western Ramkota Hotel & Conference Center
tkraft@ramkotarc.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

710 reviews from our community

Traveller rating
    206
    212
    153
    80
    59
See reviews for
326
145
28
121
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (103)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Port Townsend, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 October 2013

Our scheduled overnight stay in the Best Western Ramkota Hotel in Rapid City became a 3 night stay due to unexpected blizzard conditions in Rapid City and 6 - 8 foot snow drifts against all doors of the hotel. Rapid City was n shut down and Highway 90 was closed. The staff of the hotel did an amazing job trying to handle all the needs of the guests stranded at the hotel. The limited staff at the hotel worked and slept in shifts so as to be able to handle the needs of their guests. Luckily the hotel had Minervas restaurant which served buffets 3 times a day, at a reasonable cost, to take care of all the hungry people stuck at the hotel.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Sally F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas P, Front Office Manager at Best Western Ramkota Hotel, responded to this review, 22 October 2013
Sally F,

Your feedback and thoughts are appreciated. I am happy to know that we made the most of being stranded in a hotel and delivered service to still meet your needs. I will pass on your thanks to all the hotel staff and also let Minervas know that the buffets they prepared were just what the guests were looking for.
I hope to have you stay with us again and enjoy another return to the Black Hills area.

Sincerely,

Front Office Manager
Best Western Ramkota Hotel & Conference Center
tkraft@ramkotarc.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Honolulu, HI
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 October 2013

We took my two kids (eight and four) all over the Black Hills, from Deadwood to Mount Rushmore to gold mining to Dinosaur Park. What did they remember the most? The waterslides at the hotel! It's free if you're staying there, and since my daughter had a birthday, they had a terrific deal where you got a room discount and free pizza. There is a pirate ship with smaller slides, a kiddie section with squirting fish and water cannons, and a mushroom umbrella dowsing everyone. The highlight would have to be two giant 200-foot slides. They become dark as evening approaches, so you can never tell when a curve or drop happens.

The rest of the hotel? I'm sure it was fine, but we were too tired to care after having such a blast swimming and sliding!

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hubzilla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas P, Front Office Manager at Best Western Ramkota Hotel, responded to this review, 15 October 2013
Hubzilla,

I'm glad that your children enjoyed the waterpark and that the hotel provided a great location for a birthday party. Feel free to come back anytime, see more of the hotel, and enjoy all we have to offer.

Thank you for taking the time to let us know your thoughts.

Front Office Manager
Best Western Ramkota Hotel & Conference Center
tkraft@ramkotarc.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sioux City, Iowa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 October 2013

The Ramkota hotel staff was friendly and accomodating under adverse conditions. The blizzard of October 2013 presented some difficult challenges for their staff and the Minerva's staff. However, everyone remained pleasant, calm and reassuring. Shaneyl was one of the staff members that did a fantastic job booking second night stays for all of us who were unable to leave due to interstate closure and continued blizzard conditions. The entire staff was patient and understanding with pets/dogs needs as well. Farzad Farrokki, the Executive Chef at Minerva's, did a fantastic job with food preparation. He and his staff also went above and beyond by helping some of us get our vehicles out of the snow drifts they were buried in. Over all, this entire experience was a very positive one for me. I will most certainly visit this hotel again for future trips to Wyoming from Sioux City. I would also highly recommend it to others.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sandy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas P, Front Office Manager at Best Western Ramkota Hotel, responded to this review, 17 October 2013
Sandy N,

It's good to hear that our staff made a difficult time into an enjoyable memory. Thank you for the feedback we greatly appreciate it. I hope to see you again for a future stay or two.

Take care,

Front Office Manager
Best Western Ramkota Hotel & Conference Center
tkraft@ramkotarc.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pensacola, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 October 2013

Outstanding service from both the hotel and restaurant staff under the most difficult of circumstances--the Blizzard of October 2013. In spite of being short handed and working long hours because relief staff could not get to the hotel due to the severity of the weather and mandatory road closures, the hotel and restaurant staff were always pleasant, courteous, efficient, and very professional. One could not have asked for better hotel service and better quality food even in good weather.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Carl B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas P, Front Office Manager at Best Western Ramkota Hotel, responded to this review, 15 October 2013
Carl B,

Thank you for feedback. I'm glad to hear that we met your expectations despite a blizzard and limited staffing.
I look forward to having you stay again when the weather cooperates. Take care.

Front Office Manager
Best Western Ramkota Hotel & Conference Center
tkraft@ramkotarc.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Spokane Valley, United States
1 review
Reviewed 9 October 2013

Best Western Ramkota Hotel, Rapid City S. D. This was a very nice hotel. While there storm Atlas a huge snow storm struck. We could not leave the hotel because of the conditions outside. The staff went above and beyond to take care of all the guests that waited out the storm for 3 days. They worked very hard and professional under extremely stressful conditions. We would go back anytime and recommend it to others.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Larry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas P, Front Office Manager at Best Western Ramkota Hotel, responded to this review, 11 October 2013
Larry M,
I'm glad that the staff could help make your stay a memorable one, despite the unfavorable weather conditions. Thank you for your appreciation and comments. I will be passing along your thanks to the staff.
I look forward to having you stay again and welcoming you back to see what the Black Hills area has to offer.

Front Office Manager
Best Western Ramkota Hotel & Conference Center
tkraft@ramkotarc.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milwaukee, Wisconsin
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 9 October 2013

Decent hotel in Rapid City. Allowed dogs which was a large part of our decision to stay here. Good little walled off courtyard areas where dogs are allowed to run free. Convenient to a run down mall nearby but at least it has a starbucks. About 10 minutes to the downtown area and convenient access to hwy to get to Mt Rushmore, Blackhills, etc.

Stayed October 2013, travelled as a couple
Helpful?
Thank Jeff Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas P, Front Office Manager at Best Western Ramkota Hotel, responded to this review, 12 October 2013
Jeff Y,
Thank you for your feedback. It greatly helps us to improve our customer service and meet guest expectations. I'm glad to hear our hotel's pet friendly environment made your stay easier for you and your pet.
I look forward to having you and your family return for future visits. Take care and safe travels.

Front Office Manager
Best Western Ramkota Hotel & Conference Center
tkraft@ramkotarc.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Rapid City hotels
0.2 mi away
Country Inn Rapid City
Country Inn Rapid City
#8 of 51 in Rapid City
4.0 of 5 bubbles 943 reviews
0.3 mi away
Holiday Inn Express Hotel & Suites Rapid City
0.4 mi away
AmericInn Lodge & Suites Rapid City
Show Prices
Show Prices
Show Prices
0.4 mi away
Hampton Inn Rapid City
Hampton Inn Rapid City
#6 of 51 in Rapid City
4.0 of 5 bubbles 648 reviews
2.7 mi away
Comfort Suites Hotel & Convention Center Rapid City
2.9 mi away
Fairfield Inn & Suites Rapid City
Show Prices
Show Prices
Show Prices

Been to Best Western Ramkota Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Ramkota Hotel

Property: Best Western Ramkota Hotel
Address: 2111 N. LaCrosse Street, Rapid City, SD 57701-7858 (Formerly BEST WESTERN Ramkota Hotel)
Phone Number:
Region: United States > South Dakota > Rapid City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #28 of 51 Hotels in Rapid City
Price Range (Based on Average Rates): £
Hotel Class:3 star — Best Western Ramkota Hotel 3*
Number of rooms: 267
Official Description (provided by the hotel):
Western and Native American decor rooms PLUS Western hospitality! Free waterpark passes included with rates; full service Minerva's Restaurant and Bar; free computers/printers and internet access. Fitness Room, huge indoor pool, gift shop and complimentary shuttle. Across the street from the Rushmore Mall (110 stores) and movie theaters. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travel Republic (UK), Ebookers, Odigeo, Priceline, TripOnline SA, Traveltool, S.L.U., getaroom.com, Cancelon, Evoline ltd and HotelQuickly so you can book your Best Western Ramkota Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Rapid City
Rapid City Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing