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“Multiple Stays”

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Quality Inn & Suites
Ranked #13 of 51 Hotels in Rapid City
Certificate of Excellence
Omaha, Nebraska
2 reviews
“Multiple Stays”
Reviewed 23 October 2013

I have stayed at the Comfort Inn I-90 on several occasions always making last minute reservations with a wonderful experience every time. The only issue as an Elite Diamond Choice Hotels Member is, most of the time I get a room, it's seems to be the same room each time on the second floor without an elevator and a full welcome bag would be nice instead of just a bottle of water.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank fjsagedal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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477 reviews from our community

Traveller rating
    270
    144
    45
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (90)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Any
English first
Palm Harbor, Florida
Level Contributor
72 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 23 October 2013

Everything in our room was nice and fresh. The breakfast was delicious, with lots of food, fruit and different meats for the breakfast. One day we had sausage patties and the next we had a polish type sausage. Very good and tasty. The ladies working the breakfast kept everything replenished quickly. Many restaurants close by. Front desk was very friendly and attentive. Loved our stay.

Room Tip: Motel is set back from the road. Had a back side room and it was very quiet.
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel

Helpful?
1 Thank Judyb19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eliza L, General Manager at Quality Inn & Suites, responded to this review, 11 November 2013
Judy - Thank you VERY much for this great 5-star review! I'm happy that you had a chance to enjoy all of our amenities while you were visiting, including our free hot breakfast! We offer waffles, eggs and meat, yogurt, biscuits and gravy, fruit, oatmeal, and so much more in order to accommodate all of our guests! We enjoyed having you with us, and I hope you'll return next time you're in the beautiful Black Hills!
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Princeton, West Virginia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 23 October 2013

This is the 2nd September we've been to this particular Comfort Inn and it is excellent and with a very friendly staff....highly recommend this to any one who wants to do the tourist thing or just passing through....

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Ramona S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eliza L, General Manager at Quality Inn & Suites, responded to this review, 11 November 2013
Ramona - We are SO very pleased to know that you have come back to stay with us and that you recommend us to others! We strive to make sure that our hotel is always clean and staffed with outstanding team members to make our guests feel right at home. Thank you for your glowing review, and I hope to see you on your next trip to the Black Hills!
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Spokane, Washington
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 October 2013

We used this location to travel to Mt. Rushmore, Wind Cave NP, Mammoth Site and other attractions in the area. It was convenient even though the roads leading to/from it were torn up and some of the detours were not easy to follow but we managed to find it eventually.

Room Tip: No elevator so pick a room on the main floor if going up stairs is difficult.
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Sandy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eliza L, General Manager at Quality Inn & Suites, responded to this review, 11 November 2013
Sandy - Thank you for taking the time to review your stay with us! Our location is so conveniently located for sight seeing trips, shopping, and dining! I also understand that road construction can cause confusion, and we're always glad to help you plan detours to make your trip as easy as it can be! Please stay with us again next time you're in Rapid City!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wewahitchka, Florida
Level Contributor
137 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 7 October 2013

Will definitely stay again next trip through town,, ideal central location for daily riding through Custer State Park, Needles Highway and Mt. Rushmore. Rain cut our trip short, but hope to return again,, Morning Breakfast was amazing!!!!!

  • Stayed August 2013, travelled as a couple
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Helpful?
2 Thank sawmillbob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eliza L, General Manager at Quality Inn & Suites, responded to this review, 23 October 2013
Thank you so much for this great review! The entire staff here is so glad that you enjoyed your stay, and that you loved the free breakfast! Rain or shine, our service and amenities simply can't be beat. We look forward to having you as our guest again next time you're in Rapid City!
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Arkansas, United States
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 September 2013 via mobile

The hotel greatly exceeded my expectations. I loved that it was smoke and pet free. No bad odor hit you when you opened the door. It was in walking distance to several shops, restaurants, and a Walmart. The staff were nice and helpful. My only complaints are that it didn't have an elevator and there were only 2 washers and 2 dryers.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank Cindy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eliza L, General Manager at Quality Inn & Suites, responded to this review, 23 October 2013
Cindy - I am so pleased that your stay was a great one, and that we exceeded your expectations! Reviews like yours let us know what we're doing right, and where we can improve. Our building is U-shaped and our elevator goes to all rooms in one section, so please call us directly next time you're in Rapid City and we'll be more than happy to accommodate this request! Thank you again, and take care!
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Hesse, Germany
Level Contributor
82 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 27 September 2013

We stayed in this motel the first and the last night of our holidays. The rooms were comfortable and we slept very well. The staff was very friendly and helpful and organized us a shuttle to the airport in the early morning.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Karl T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eliza L, General Manager at Quality Inn & Suites, responded to this review, 23 October 2013
Karl - Thank you! The staff here is truly dedicated to providing amazing service to our guests, and I'm happy to read that your stay was no exception. Thank you for staying with us twice during your trip, and I hope to see you next time you're in the US!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Inn & Suites

Property: Quality Inn & Suites
Address: 1550 N Lacrosse St, Exit 59 off I-90 - South on LaCrosse St, Rapid City, SD 57701-6963 (Formerly Comfort Inn I-90)
Phone Number:
Region: United States > South Dakota > Rapid City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Rapid City
#13 Romantic Hotel in Rapid City
#17 Business Hotel in Rapid City
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 97
Official Description (provided by the hotel):
Our Award Winning hotel is sure to make your stay a comfortable and memorable one. We offer a great breakfast with various hot items served daily in a nice dining area. All rooms have new carpet, upgraded beds, flat screen TVs, some with a refrigerator and a microwave and spacious Family Suites too! The Millstone Family Restaurant is just a short walk out our door - directly in front of the hotel. Easy access off of I-90 at Exit 59 and near the entrance to the new Rushmore Crossing shopping area means you are close to many stores and a variety of restaurants. We're only 5 minutes to historic downtown Rapid City and there is a FREE double-decker bus that will take you there May through September. Mount Rushmore, Crazy Horse Memorial or any attraction, park or national forest in the Black Hills or Badlands are not more than 60 minutes away. No need to pack & unpack your bags every night! ... more   less 
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Also Known As:
Comfort Inn Rapid City Hotel Rapid City
Rapid City Comfort Inn

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