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“Banquet facilities”

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Grand Gateway Hotel
Ranked #29 of 48 Hotels in Rapid City
1 review
“Banquet facilities”
Reviewed 24 September 2013

Recently attended a reunion at the Grand Gateway. Many obscure requests were made. Chef April was so helpful and accommodating. She did a terrific job with our whole reunion from arranging the hospitality rooms how we wanted them to creating and amazing banquet presentation. The front desk staff was superb in how they handled our large group. Couldn't have asked for better! Highly recommend this location for gatherings! Wish we could come back next year!!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Triptaker426
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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589 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (118)
Date | Rating
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English first
Eau Claire, Wisconsin
1 review
Reviewed 19 September 2013

Our association just held a reunion at the Grand Gateway Hotel in Rapid City SD and it they were excellent in how they handled our members and how they presented and served the banquets. Bob Hodet and his staff were willing to help us in any way we asked. They bent over backwards to serve us and our needs.
If you are travelling in the area or have a need for a location to take care of a large group, this is the place in Rapid City.

Room Tip: All rooms are good!!
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  • Stayed September 2013, travelled with friends
    • Value
    • Location
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Helpful?
Thank Ray K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meadow Lake,SK
Level 4 Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 10 September 2013

The hotel is easily accessed off the interstate and is close to a large mall, restaurants. The Visitor Information Centre is within a couple of miles just off the interstate. Easy access to Keystone and all the tourist sights. The staff was very knowledgeable and helpful in regards to the area and attractions. There is a pool, games area with pool tables, and a lounge. Lots of parking.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Travelinglight_60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochester, Minnesota
Level 4 Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 September 2013

This hotel is very clean, the staff are friendly and the location is great. However, things do feel a bit dated. We stayed here twice a few weeks ago on our way out to Wyoming, and both times were enjoyable. They did overbook one night, causing my mother and I to share a bed. Since it was only for one night, this wasn't much of a problem. I like that they have a restaurant attached. After a long day of driving it was nice not to get back into the car and drive to find dinner.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank KLynn616
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Overland Park, Kansas
Level 4 Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 September 2013

We arrived at the hotel at approximately 2:15 when check-in was at 3:00. No rooms were ready, which was fine, but in my experience, you can usually check into a hotel as early as 1:00 or even earlier. We came back to the hotel and checked in. Got to our room and was very disappointed. The carpet was very dirty with visible stains, and to me, that says a lot about a hotel. We paid just over $100 per night (probably inflated due to Labor Day) and felt like it wasn't worth $50 per night. It felt very dirty overall and seemed very old style. The area was a little sketchy as there were several cop cars next to a convenient store in the same parking lot. The only thing my husband said was..."at least they have cheap kleenex, I didn't even blow a hole through it" (he sounds like a goose when he blows his nose...I know, TMI). I wouldn't return to the hotel as I feel there has to be a better option. On a positive note, the staff were nice though, although they only activated our room key for one night instead of two night so the second night we got back to the hotel late and couldn't get into our room. The clerk at the front asked if we had both of our keys next to a credit card and then said, "oh, never mind, whoever checked you in only set you up for one night."

Room Tip: Choose another place to stay.
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Misty F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Bern, North Carolina
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 August 2013

This hotel was above and beyond what we expected especially considering the value. This is a must-stay if you will be in Rapid City. The location was very close to local attractions, the front desk very friendly, and the room was super clean, new, and very pretty.

Room Tip: Request the king room for a spacious bed and room
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lilly B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mandan, North Dakota
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 August 2013

Husband and I stayed here for 3 nights while in Rapid City. Location was great - easy to get to all the sights. Gas station next door was very convenient as well as the attached Perkins that you could have delivered to your room.

The room was very spacious, we made sure our room had a fridge and microwave when booking. The bed was very comfortable and we slept great all 3 nights. We never had a problem with noise. Our room (336) was on the 3rd floor and it was the 1st room by the elevators and we thought this would be noisy but we didn't have any issues.

I docked it 1 point because i felt it could have been a little cleaner - the carpet didn't look like it had been vacuumed in a while, but the sheets/bedding were clean and i'd stay here again if back in the area.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ND_Couple20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Gateway Hotel

Property: Grand Gateway Hotel
Address: 1721 N Lacrosse St, Rapid City, SD 57701-0705
Region: United States > South Dakota > Rapid City
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#3 Spa Hotel in Rapid City
#15 Business Hotel in Rapid City
Price Range (Based on Average Rates): £
Hotel Class:3 star — Grand Gateway Hotel 3*
Number of rooms: 139
Reservation Options:
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Also Known As:
Grand Gateway Rapid City
Hotel Grand Gateway

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