Prepaid 5 months in advance. We called ahead to confirm reservations but when we arrived they did not have a room with 2 queen beds. We were switched to another hotel that had wall paper peeling and hard beds. No refund no discount. We paid full price for a crappy room. Bait and switch? Maybe. Maximizing profits with degrading quality..... at least the quality of our visit.
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- Also Known As:
- Grand Gateway Rapid City
- Hotel Grand Gateway