Stayed at this hotel on my birthday (July 12, 2014). I use to be a housekeeper, and head housekeeper, at various locations throughout St. Cloud, MN and I always take the time to look over the room upon arrival. These are just a few things I found:
Window ledge not wiped off (ashes)
Hair on pillow and under the blanket
Giant (sex?) stains on both couch cushions (did not want to sit on the couch, or even touch it)
Bathroom floor not wiped down (greasy feeling on bare feet, hair on the floor)
Small hairs all over bathroom tub
Grime in the bottom of the tub with a huge ring on the walls on the tub (needs bleach and magic eraser)
Ashtrays still had ashy residue left in them
Grimey, black ledge next to couch
One of the bath towels had BLACK stains on it
Air conditioner had ashes where the temperature controls were
Carpet was not vacuumed and could see, and feel, debris all over it
The towel bar in the bathroom fell off with the slightest touch
Vanity sink was clogged and would fill fast when it was used
Crumbs inside the refrigerator
Coffee maker had a funny smell and when I took the cups off of the burner, they made a peeling noise as if they were stuck to the burner.
At this point, we felt it necessary to get a sleeping bag out of the trunk to lay on the bed to sleep on top of. We also did not shower on the second day because we were absolutely grossed out by then. Upon checking in, we had also requested a late check out because the concert we were attending that night was at a bar location and we knew we would be tired, especially after the long day of driving. Tavia, the gal at the front desk, told us we would be able to check out at noon no problem, which we thought was great... until the next morning. Housekeeping knocked on our door at 10:30am (we did not have a DND sign on our door because there wasn't one available to us in the room). Housekeeping then came back at 11:30am and my fiance told her we had a late check-out.. about ten minutes after that, the morning girl at the front desk knocked AGAIN! She asked if we had come down to the front desk for late check-out and he told her that we were approved the day before for checking out late. By this time, we were not only disgusted, but very upset and couldn't stand to be there another second. Tavia, also allowed a 22 dollar refund, making the room a flat rate of 45 dollars. After the entire ordeal, it would have been a more pleasurable experience pitching a tent on the front lawn and sleeping there.
Thoroughly Disappointed and Disgusted!!!!!
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- Also Known As:
- Ramada Sioux Falls Hotel Sioux Falls
- Sioux Falls Ramada