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Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall
Ranked #25 of 53 Hotels in Sioux Falls
Certificate of Excellence
Coarsegold, California
Level 4 Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Perfect”
Reviewed 24 July 2014

Even though the first of our 3 nights was not stellar the staff accommodated us very well and the remaining stay was flawless. Can not say enough good things about the staff, comfort and cleanliness of the property. Excellent location with good food within walking distance and shopping nearby. Complimentary breakfast was better quality than most. We were so satisfied that we stayed again on our way back thru the area. A definate "stay there again" for us.

  • Stayed July 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Linda V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiexpsf, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review, 29 July 2014
Thank you for reviewing our hotel. I am glad to hear that even though your first night was not perfect, we were able to make up for it the rest of your stay. I appreciate your business!

Mellanie Larson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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177 reviews from our community

Traveller rating
    99
    58
    18
    1
    1
See reviews for
67
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
Bloomington, Illinois
Level 4 Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 20 July 2014

We were traveling through the area and only stayed one night but it was terrific! I stay in alot of HIE due to work discount and this is one of the best. I mentioned to the clerk at check-in that our previous night was horrible because of kid groups, so he put us in the back, quiet area, and on the top floor as we requested. It was wonderful! The room was just what we expected, very clean. The free breakfast was one of the best I've seen, so many choices and so much room to sit! The staff member brought us out some fresh eggs, and was so kind. When I checked out, I asked if this was a new place because it seemed like it, the clerk said 'no', but that the owners do a great job of staying on top of things. It shows, very nice place and I would stay here again in a heartbeat! It was also close to so many places to eat.

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank CLH7299
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiexpsf, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review, 22 July 2014
Thank you for the wonderful review of our Holiday Inn Express in Sioux Falls! The items you mentioned that you love are why many of us choose to work here. Wonderful owners, caring staff, a clean safe property - it's what we expect and what we strive to provide to every customer! Thank you for choosing our hotel!

Mellanie Larson
General Managers
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Magnolia, Texas
Level 6 Contributor
116 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 10 July 2014 via mobile

Clean comfortable room. Price was good. Plenty of very good places to eat within walking distance. Staff very helpful and friendly
Will definitely stop here again when going through again. Breakfast was also very well stocked.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sluggerb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiexpsf, Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review, 11 July 2014
Thank you for reviewing our Holiday Inn Express in Sioux Falls! I'm glad you enjoyed your stay and I look forward to return visit!

Mellanie Larson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bismarck, North Dakota
Level 4 Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 July 2014

This hotel was excellent, rooms and common areas were clean, bed was comfortable, pillows were great. Staff did a really good job, the breakfast staff really were on the ball, as crowded as that breakfast area was, they never ran out of anything and everything was stocked.

This hotel is in an excellent location, near shopping, restaurants, and bars, many within walking distance. This hotel is also very close to the Interstate highway.

There is nothing to complain about with this hotel, I thoroughly enjoyed my stay and would stay here again no questions asked.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SteveDoha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiexpsf, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review, 2 July 2014
Thank you for the raving review of the Holiday Inn Express & Suites in Sioux Falls! I greatly appreciate your comments! Have a great fourth of July!

Mellanie Larson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fishers, Indiana
Level 5 Contributor
96 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 28 June 2014 via mobile

We've been staying at this property for at least 8 years, and have been very pleased each time. Clean, comfortable, bright rooms with decent beds make for a good nights rest. It's also a very quiet building (compared to some of the newly constructed hotels). The staff is efficient, although not overly friendly...but they get the job done. We're looking forward to our next visit.

Stayed June 2014, travelled as a couple
Helpful?
Thank Art S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiexpsf, Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review, 30 June 2014
Thank you for reviewing our Holiday Inn Express in Sioux Falls! I appreciate your business and hope you visit Sioux Falls again soon. Have a great summer!

Mellanie Larson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mankato, Minnesota
Level 5 Contributor
64 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 17 June 2014

I have stayed here several times as a participant in the Siouxland Renaissance Fair. The rooms are nice and fairly quiet. The breakfast is good but gets a bit crowded on the weekends and it is hard for the servers to keep up. The hotel is close to many good restaurants. The staff have always been very nice, even with the bunch of odd fellows that make up any Ren Fair,

Room Tip: ask for the main building if you want to be close to the pool or breakfast, otherwise it is quite a...
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mnwels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiexpsf, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review, 19 June 2014
Thank you for providing feedback for your recent stay at our Holiday Inn Express! I appreciate the business and I look forward to next year's festival!

Mellanie Larson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sioux Falls, South Dakota
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 June 2014 via mobile

Excellent hotel. Outstanding staff. Superb rooms. Two times each year I need to book a block of up to 28 rooms for the non-profit I belong to. Each time I receive remarkable service from the staff. I have no problems with the reservations and changes are never a hassle. My guests always love their rooms and let me know how comfortable they are. I could never say enough wonderful things about this hotel.

Stayed June 2014, travelled on business
Helpful?
Thank Deborah J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiexpsf, Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review, 11 June 2014
Thank you for taking the time to review the Holiday Inn Express & Suites. I appreciate your business and look forward to working with you in the future! Have a great day!

Mellanie Larson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall

Property: Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall
Address: 2501 S Shirley Ave, Sioux Falls, SD 57106-4324 (Formerly Holiday Inn Express Sioux Falls)
Phone Number:
Region: United States > South Dakota > Sioux Falls
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Romantic Hotel in Sioux Falls
#12 Family Hotel in Sioux Falls
#19 Business Hotel in Sioux Falls
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall 2.5*
Number of rooms: 117
Official Description (provided by the hotel):
Come stay at the Holiday Inn Express Hotel & Suites Sioux Falls, a city rich in history and a regional hub for corporate and retail services. The history of Sioux Falls revolves around the cascades of the Big Sioux River. The falls were created approximately 14,000 years ago when the last glacial ice sheet redirected the flow of the Big Sioux River. With our hotel's convenient location, you will find us easily accessible to many attractions such as the Empire Mall, Sertoma Butterfly House & Marine Cove, Outdoor Campus, Falls Park, the Washington Pavilion and Wild Water West Amusement Park. We are also conveniently located by many restaurants and corporate locations such as banks, hospitals, and Joe Foss Field Airport. Our hotel offers limited shuttle service to the airport and other corporate locations. While in Sioux Falls, make sure to sit along the banks of the Big Sioux River at Falls Park, our city's namesake. While there you can check out the Falls Park Tower. ... more   less 
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Also Known As:
Holiday Inn Express Sioux Falls Hotel Sioux Falls
Holiday Inn Sioux Falls
Sioux Falls Holiday Inn

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