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Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall
Ranked #21 of 54 Hotels in Sioux Falls
Certificate of Excellence
Reviewed 14 August 2014

We brought several teams from our basketball program from Minnesota to stay at this hotel. We played at the Sanford Pentagon which was about 10-12 minutes down the highway. This hotel is conveniently located near every restaurant ever created (just kidding, but there are a TON of options), the highway, gas stations, and the mall. The staff were so friendly and accommodating. When we checked in, we needed a handicap accessible room that wasn't selected when we booked, they were able to fit our grandparents into an appropriate room. Our rooms were spacious, comfortable, and very clean. The hotel overall was fantastic, there were two buildings - just lots of space. The elevators are a little slow, but that isn't enough to deter you from staying here.

  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
Thank J W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiexpsf, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this reviewResponded 19 August 2014

Thank you for the wonderful comments about our Holiday Inn Express in Sioux Falls! I hope you had a wonderful weekend.

Mellanie Larson
General Manager

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70 - 76 of 184 reviews

Reviewed 6 August 2014

This was a great hotel!! It was clean, modern, the breakfast was wonderful!! The staff was very helpful and friendly. The pool and hot tub area was spacious and well kept! We will definitely stay here again when passing through!

  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Rachel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiexpsf, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this reviewResponded 7 August 2014

Thank you for your feedback from your recent stay at our Holiday Inn Express in Sioux Falls! Your comments mean a lot to our staff, owners and future guests! I appreciate that you took the time to review our property. Have a wonderful weekend!

Mellanie Larson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2014

The staff here is amazing! Thank you for being so wonderful! Hotel is clean and located within walking distance to the Empire Mall, Outback Steakhouse, Movie Theater, Cracker Barrel and several other places to eat. I would choose this hotel over and over again!

  • Stayed: August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank drbiffswife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiexpsf, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this reviewResponded 7 August 2014

Thank you, thank you, thank you! I really appreciate the WONDERFUL comments and I will make sure to share them with my staff. We strive to make sure every guest leaves here satisfied! Thank you for choosing our Holiday Inn Express in Sioux Falls! We can't wait to see you again!

Mellanie Larson
General Manager

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Reviewed 28 July 2014

I stayed here for 3 nights on business. The hotel was very clean and the staff was friendly. It's situated a couple blocks from the mall but within walking distance to some nice restaurants and shopping. I didn't eat there but the breakfast looked pretty typical, breads, muffins, cereal, juice, coffee some hot hot foods also. The beds were really comfortable. There were some rambunctious kids on my floor but overall it was quiet throughout the stay. I'd stay here again.

  • Stayed: July 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Kaic_Camp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiexpsf, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this reviewResponded 29 July 2014

Thank you for the wonderful comments on our Holiday Inn Express in Sioux Falls! I appreciate that you took time out of your day to review our hotel.

Mellanie Larson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2014

Even though the first of our 3 nights was not stellar the staff accommodated us very well and the remaining stay was flawless. Can not say enough good things about the staff, comfort and cleanliness of the property. Excellent location with good food within walking distance and shopping nearby. Complimentary breakfast was better quality than most. We were so satisfied that we stayed again on our way back thru the area. A definate "stay there again" for us.

  • Stayed: July 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Linda V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiexpsf, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this reviewResponded 29 July 2014

Thank you for reviewing our hotel. I am glad to hear that even though your first night was not perfect, we were able to make up for it the rest of your stay. I appreciate your business!

Mellanie Larson
General Manager

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Reviewed 20 July 2014

We were traveling through the area and only stayed one night but it was terrific! I stay in alot of HIE due to work discount and this is one of the best. I mentioned to the clerk at check-in that our previous night was horrible because of kid groups, so he put us in the back, quiet area, and on the top floor as we requested. It was wonderful! The room was just what we expected, very clean. The free breakfast was one of the best I've seen, so many choices and so much room to sit! The staff member brought us out some fresh eggs, and was so kind. When I checked out, I asked if this was a new place because it seemed like it, the clerk said 'no', but that the owners do a great job of staying on top of things. It shows, very nice place and I would stay here again in a heartbeat! It was also close to so many places to eat.

  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank CLH7299
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiexpsf, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this reviewResponded 22 July 2014

Thank you for the wonderful review of our Holiday Inn Express in Sioux Falls! The items you mentioned that you love are why many of us choose to work here. Wonderful owners, caring staff, a clean safe property - it's what we expect and what we strive to provide to every customer! Thank you for choosing our hotel!

Mellanie Larson
General Managers

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Reviewed 10 July 2014 via mobile

Clean comfortable room. Price was good. Plenty of very good places to eat within walking distance. Staff very helpful and friendly
Will definitely stop here again when going through again. Breakfast was also very well stocked.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
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Thank sluggerb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiexpsf, Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this reviewResponded 11 July 2014

Thank you for reviewing our Holiday Inn Express in Sioux Falls! I'm glad you enjoyed your stay and I look forward to return visit!

Mellanie Larson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall

Address: 2501 S Shirley Ave, Sioux Falls, SD 57106-4324 (Formerly Holiday Inn Express Sioux Falls)
Phone Number:
Region: United States > South Dakota > Sioux Falls
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Romantic Hotel in Sioux Falls
#12 Family Hotel in Sioux Falls
#19 Business Hotel in Sioux Falls
Price Range: £68 - £108 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall 2.5*
Number of rooms: 117
Official Description (provided by the hotel):
Come stay at the Holiday Inn Express Hotel & Suites Sioux Falls, a city rich in history and a regional hub for corporate and retail services. The history of Sioux Falls revolves around the cascades of the Big Sioux River. The falls were created approximately 14,000 years ago when the last glacial ice sheet redirected the flow of the Big Sioux River. With our hotel's convenient location, you will find us easily accessible to many attractions such as the Empire Mall, Sertoma Butterfly House & Marine Cove, Outdoor Campus, Falls Park, the Washington Pavilion and Wild Water West Amusement Park. We are also conveniently located by many restaurants and corporate locations such as banks, hospitals, and Joe Foss Field Airport. Our hotel offers limited shuttle service to the airport and other corporate locations. While in Sioux Falls, make sure to sit along the banks of the Big Sioux River at Falls Park, our city's namesake. While there you can check out the Falls Park Tower. ... more   less 
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Also Known As:
Holiday Inn Express Sioux Falls Hotel Sioux Falls
Holiday Inn Sioux Falls
Sioux Falls Holiday Inn

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