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“Tiny bathroom! No free breakfast. Very disappointed.”

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Holiday Inn Sioux Falls - City Center
Ranked #7 of 52 Hotels in Sioux Falls
Certificate of Excellence
Montgomery, Alabama
Level Contributor
56 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Tiny bathroom! No free breakfast. Very disappointed.”
Reviewed 17 July 2014 via mobile

Could not believe the tiny bathroom. Had nicer bathroom at a Super 8 we stayed at the night before for MUCH less per night. No free breakfast though other Holiday Inns provide it. Comfortable beds. Narrow space to wait for elevators by front desk. Inadequate for multiple families with luggage carts.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VetteGirl2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott G, General Manager at Holiday Inn Sioux Falls - City Center, responded to this review, 18 July 2014
Thank you for your feedback. We are a full service Holiday Inn with a restaurant open for breakfast, lunch, and dinner. As such we do not have a complimentary breakfast that would be offered at a Holiday Inn Express, which do not have full service restaurants. We have various room types available including suites with larger guest bathrooms. During your next visit to Sioux Falls please contact me about reserving this category of room.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (170)
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English first
Cabo San Lucas, Mexico
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 July 2014 via mobile

The concierge lounge was a pleasant surprise. Though an IHG Platinum Member, I did not except a lounge in little Sioux Falls. The spread was delicious and fair selection of drinks and wine. The hostess, "Bernie" was a sweetheart, finding time to attend to everyone despite the place being busy. Everything, from shuttle from airport to check in to housekeeping was top notch. It was clear employees like their jobs and treated customers well. Good job Sioux Falls HI!

Stayed July 2014, travelled on business
Helpful?
1 Thank James K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aberdeen, South Dakota
Level Contributor
59 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 11 July 2014

In town for a midweek break to see some music at the Washington Pavilion,this Hotel has been here for awhile but still has modern class. Great lounge,nice front desk staff,warm pool and a great location at a reasonable rate for downtown.Walking distance to Beer and Burgers(J and L Beers) or Minerva's, Sald Bar during lunch or up scale dining for Dinner. Great shops on Phillips Ave.

Room Tip: Ask for Balcony room looking towards Phillips Ave.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank swainer1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richland, Washington
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 July 2014 via mobile

Im going to say it again because it is very important if you want to sleep: BRING EARPLUGS. At first glance waking into this hotel, it seems quite nice, almost impressive. However, I came to find this to be a very clever facade.

First, the front desk staff was not friendly at all. I had just gotten done driving for 14 hours and did not appreciate it but got over it because I just wanted to eat and sleep. Went down to the restaurant. Staff there was nice at least. Food was quite good.

Then, to try and sleep. The rooms were nice. Private balcony. This town is surprisingly noisy for how adorable it seems at first glance. There is a clock tower near the hotel that goes off every hour even at night. There are also very frequent loud trains blowing their whistles at night (I'm going to estimate at least 2 per hour). Then I came to find that even the balcony was a negative thing. The sounds from the street seem to bounce around the balcony and make everything sound as if it is right outside your balcony door.

If you're really lucky, you'll experience a group of drunk women down the hall slamming doors all night and getting ice until 5 am. And another warning, when you are asleep and someone slams the door just right (like those girls all night), you wake up questioning whether you heard a gun shot or door slam. Called the front desk twice and still had to deal with the girls being noisy all night.

I finally just left since I wasn't getting any sleep anyway. Again, the front desk was not friendly upon my check out.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WATraveler58708
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott G, General Manager at Holiday Inn Sioux Falls - City Center, responded to this review, 11 July 2014
Thank you for providing feedback to us. We do apologize about the noise. July is a very busy time for downtown Sioux Falls and can be full with people and activities. Please reach out to me directly when planning your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Great Falls, Montana
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 July 2014

The airport shuttle employees are the best. I really enjoyed the Priority Club service as well. All around a great stay and I highly recommend this Hotel. The food is great and the employees on the front desk are very polite.

  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Frank W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 July 2014 via mobile

While traveling across the country, my boyfriend and I needed a stopping point. Apparently this is a non-tourist town, but it is the cutest! Future retirement town! We absolutely loved it. Nothing is really open on Sunday, but we did have so much fun swimming in the indoor pool and drinking at the hotel bar!! Wonderful staff!

Stayed July 2014, travelled as a couple
Helpful?
1 Thank Rachel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
travelpiot65
Level Contributor
184 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 30 June 2014 via mobile

We have been staying at this hotel off and on for almost 5 years. Everybody at the front desk is very friendly. The rooms are really nice. It has a nice workout facility and restaurant. I highly recommend it because it is close to everything off of Main Street.

Stayed June 2014, travelled on business
Helpful?
2 Thank travelpilot65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Sioux Falls - City Center

Property: Holiday Inn Sioux Falls - City Center
Address: 100 W 8th St, Sioux Falls, SD 57104-6701
Phone Number:
Region: United States > South Dakota > Sioux Falls
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Sioux Falls
#15 Family Hotel in Sioux Falls
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Sioux Falls - City Center 3*
Number of rooms: 290
Official Description (provided by the hotel):
Set in the heart of vibrant & historice downtown Sioux Falls. We are a full service hotel with 290 comfortable guestrooms, complimentary airport shuttle service, a business center and fitness center. Right outside our front door you will find many unique shops and restaurants. Our convenient location offers easy access to the airport, I-90 & I-29. ... more   less 
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Also Known As:
Holiday Inn Sioux Falls-City Hotel Sioux Falls
Sioux Falls Holiday Inn

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