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“Gotta stop at least once”
Review of Wall Drug

Wall Drug
Ranked #3 of 8 things to do in Wall
More attraction details
Attraction details
Owner description: Established in 1931, this family business is known for its friendly service and for offering free drinking water to travelers.
Useful Information: Wheelchair access, Bathroom facilities
Reviewed 28 July 2014

Wall drug which started in the early 30's is a great stop for families with kids. If you don't have kids you got to stop at least once and see all the stuff for sale. I have to say the book store at Wall Drug is fantastic with a fascinating collection of books for sale on the American West.

Thank nkimperial
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,199 - 2,203 of 3,097 reviews

Reviewed 28 July 2014

A hodge podge of little shops. Given all the signs it was a box check to say I have been there but I wouldn't go out of my way to go back. Prices of tourist stuff seemed competitive with Rapid City.

Thank dlpcyles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2014

Decided to make the stop here on our trip along I90 and it was definitely worth it. The store was so much fun! We were there for at least 2 hours just to look at everything. We had lunch and the cafe was good and the ice cream was even better! If you ever have a chance to stop here do it!!

Thank shannbamm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2014

We thought this seemed like the biggest souvenir/tourist trap ever but was great fun walking around.Lots to look at, you could spend a lot of time here if you choose to.Glad we went.

Thank Karen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 27 July 2014

I was looking forward to this stop...wanted my free water and to see this place.....the story around it is awesome....American success story....but I found many clerks to be unfriendly and its really just a craptacular souvenir stop. Gotta do once....JUST ONCE.

Thank hiplain1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WD1931, Public Relations Manager at Wall Drug, responded to this reviewResponded 2 August 2014

Thank you for stopping at Wall Drug! We are genuinely disappointed to hear that you experienced unfriendly customer service here. We highly value outstanding customer service, and we take your comment seriously. Wall Drug has an incredible history and success story, and we are so glad you could appreciate that. We offer a one of a kind experience for about 20,000 tourists a day during the summer, and we are sorry that it wasn’t up to your expectations. Thank you for taking the time to review our establishment.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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