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“Road Trip”
Review of Super 8 Wall

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Super 8 Wall
Ranked #4 of 11 Hotels in Wall
Certificate of Excellence
Reviewed 2 August 2013

My sister and I planned a road trip and booked this hotel in February and requested 2 rooms on the 1st floor because her husband has heart problems. I called two weeks prior to our arrival to confirm the rooms on the 1st floor and all is good. We arrived to find out the gave the rooms away. The desk clerk even said the it was in the computer that we requested the bottom floor rooms, she seemed to not be bothered that this happened. She said the people who were in the rooms decided to extend their stay. Those rooms should have been blocked and had them move to a different room. My husband who has a bad back and had back surgery a couple years ago had to help carry for large suitcases up the flight of stairs for my brother in law. Very poor planning on the hotels part. The clerk also had her little toddle their with her.

  • Stayed: July 2013, travelled with family
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1  Thank Ron M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managerWall_SD, Guest Relations Manager at Super 8 Wall, responded to this reviewResponded 17 September 2013

We are sorry to hear that you and your family were not satisfied with your stay with us at the Super 8 in Wall. We work hard to honor every guest’s requests and we apologize for the lack of reservation organization and the health issues that resulted from it. We do hope that the rest of your trip went well. Pleasant Journeys, Natasha

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242 - 248 of 321 reviews

Reviewed 1 August 2013

  • Stayed: July 2013, travelled with family
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Review collected in partnership with Super 8
Thank Ronald R
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
managerWall_SD, Guest Relations Manager at Super 8 Wall, responded to this reviewResponded 17 September 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 30 July 2013

  • Stayed: July 2013, travelled as a couple
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Review collected in partnership with Super 8
Thank James W
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
managerWall_SD, Guest Relations Manager at Super 8 Wall, responded to this reviewResponded 17 September 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 28 July 2013

We stayed one night in the Super 8 in Wall, SD. The lady at the front desk was very nice and helpful. The hotel did not have an elevator and I'm not sure about breakfast because we did not check it out. The room had two full size beds that were very comfy. My husband and I had to sleep in separate beds because they were too small (used to a king size!). It was the best night of sleep we had on our week long vacation through South Dakota. We stayed at 3 other Super 8's and this one had the best beds by far.

  • Stayed: July 2013, travelled as a couple
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Thank luv2dream
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managerWall_SD, Guest Relations Manager at Super 8 Wall, responded to this reviewResponded 17 September 2013

Thank you for choosing to stay with us at the Super 8 in Wall. We are very proud of our employees’ great customer service, as we strive to help our guests with their needs. We are glad that we could provide comfortable beds for you, and sorry that they were not a size that you were used to. We will see what we can do about our bed sizes. It is also great to hear that you had a Super night’s sleep. We look forward to having you stay with us again. Pleasant Journeys, Natasha

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Reviewed 27 July 2013

This is a family owned Super 8. They were very nice. Check in was easy as they had our room ready. We asked where the best place to have dinner and they made a fine suggestion. Breakfast area was big and had a pretty good variety to choose from. Check out was easy as well. I would definitely suggest this place as a place to stay.

Room Tip: there is no elevator so if you need a first floor room be sure to ask for one.
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  • Stayed: July 2013, travelled with friends
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1  Thank Jo T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managerWall_SD, Guest Relations Manager at Super 8 Wall, responded to this reviewResponded 17 September 2013

Thank you for spending part of your trip with us at the Super 8 in Wall. We aim to provide our guests with friendly and helpful customer service, great rooms, and great breakfast in order to give a Super start to your day. We are happy to hear that you enjoyed your stay. Please stay with us again on your next trip to the area. Pleasant Journeys, Natasha

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Reviewed 25 July 2013

Very Nice Super 8.....friendly and courteous staff. Room was nicely done and very clean. Great location. We had a terrible experience at a Super 8 in another city years ago and have avoided Super 8's in our travels. Based on the Trip Advisor rating for this hotel, we decided to give it a try and are very glad we did.

  • Stayed: July 2013, travelled as a couple
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Review collected in partnership with Super 8
Thank Robert230
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managerWall_SD, Guest Relations Manager at Super 8 Wall, responded to this reviewResponded 17 September 2013

Thank you for giving us at the Super 8 in Wall a try. We try very hard to make sure our guests have a Super stay. Sorry to hear that you had bad experiences elsewhere earlier. We hope that we have changed your minds about Super 8 and that you will visit us again in the future. Pleasant Journeys, Natasha

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Reviewed 24 July 2013

  • Stayed: July 2013, travelled with family
    • Value
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Review collected in partnership with Super 8
Thank Kyle L
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
managerWall_SD, Guest Relations Manager at Super 8 Wall, responded to this reviewResponded 17 September 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Super 8 Wall

Address: 711 Glenn Street, I-90 Exit 110, Wall, SD 57790
Phone Number:
Region: United States > South Dakota > Wall
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#3 Romantic Hotel in Wall
Price Range: £60 - £90 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Wall 2*
Number of rooms: 29
Reservation Options:
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Also Known As:
Super Eight Wall
Wall Super 8
Wall Super Eight

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