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“Motorcycle Friendly”

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Best Western Plains Motel
Ranked #3 of 11 Hotels in Wall
Certificate of Excellence
Reviewed 14 June 2014 via mobile

The room was clean, the bed comfortable, furnishings included a recliner and desk. Staff were friendly and helpful. The price was fair for a town that is basically the only stop for miles along I90. What surprised me is that in the morning hotel staff had placed clean towels on each motorcycle. It had rained heavily during the night so the towel was appreciated very much. A businesses that goes to that effort to serve its motorcycle guests deserves to be supported.

Stayed: June 2014, travelled as a couple
Thank Daniel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwplains, Manager at Best Western Plains Motel, responded to this reviewResponded 15 June 2014

We love our biker guest and hope you pass the word on to your other traveling bikers. We are a great little town with a lot to offer.
Thank again for your comments.

Jackie Heathershaw
manager
June 15, 2014

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521 - 527 of 700 reviews

Reviewed 11 June 2014 via mobile

Typical roadside motel. My husband asked for two queen beds, we got two doubles. The walls are thin, but the room was clean. It is situated right off of I90 in Wall, so a good location since you can drive for miles with nothing available. They have an outside pool and they offer a free breakfast.

Stayed: June 2014, travelled with family
Thank dbae27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwplains, Manager at Best Western Plains Motel, responded to this reviewResponded 13 June 2014

First I would like to say I am so sorry for the mistake on the bed size for you. We appreciate your comments and letting us know of the situation that occurred with your stay. I will make sure the clerks know of the issue and we will try to improve our service to better serve you.

Thank You,

Jackie Heathershaw
manager

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Reviewed 9 June 2014

Pretty expensive for Wall South Dakota! For Goodness sake, over $115 for this town! Wall Drug is NOT an attraction. This is NOT a town you can spend more than an hour in. We stayed here strictly as an en-route stop. If I did not have enough Best Western Gold Crown points to cover the cost I would never have stayed here. Look around, there are better deals in Wall or elsewhere in the area.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Best Western
Thank Claude P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwplains, Manager at Best Western Plains Motel, responded to this reviewResponded 13 June 2014

I am so sorry that you feel that way about Wall. We have many tourists come through here during the summer to spend at least 2 days just checking out the area. It is a great get away for some but I guess it just wasn't what you were looking for and I am so sorry for that. We appreciate all your comments and will pass them on to those who can help us resoive any issues possible.

Thank you for staying Best Western.

Jackie Heathershaw
manager
June 13, 2014

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Reviewed 4 June 2014

We have stayed here more than once. We travel with pets so it is important for us to stay at a pet friendly hotel, and this one does allow pets. The location is alos convenient as we travel through here twice a year. The staff are very nice and helpful, breakfast is OK, but I wish they would renovate some of the rooms, as they seem older and rather tired.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Best Western
Thank GloriaD121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwplains, Owner at Best Western Plains Motel, responded to this reviewResponded 7 June 2014

thank you for your comments. We are trying to work on some upgrades to help make our place look newer and more appealing. Hope we see you again sometime. We use all comments to help us move on to better things if possible.

Thank you
Jackie
owner/manager
June7, 2014

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Reviewed 2 June 2014

Selected hotel because it was pet friendly and appeared to be the best hotel to stay in Wall, SD. Made reservations on the internet for a king bed room. When arrived at hotel, was told that pet rooms did not have king beds so had to take 2 queen beds. Was told there would be a $20 charge for our small dog. Informed them that charge quoted on internet was $15. They did change pet charge to $15. Room smelled like disinfectant. This hotel probably was the best hotel in Wall, SD, but was a disappointment to us. Stayed in several Best Westerns in California, Montana and Utah that were so much better than this one. Did not eat breakfast or use indoor pool so unable to comment on them.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Best Western
Thank MaryPoppins1316
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwplains, Manager at Best Western Plains Motel, responded to this reviewResponded 4 June 2014

I am so sorry that we were a disappointment to you. We try very hard to keep all our customers happy and comfortable. I am glad they fixed the pet charge for you so that it matched what you found on the internet. We are working to fix that now. Hopefully the rest of your vacation went well and you give Wall another try sometime again.

Jackie Heathershaw
manager
June 4, 2014

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Reviewed 1 June 2014 via mobile

The handicap room is good but as u can see from heading there is no ada lift for the 2 pools or the hot tub. Have some stuff in weight room that is wheelchair friendly. staff are friendly. This is one clean place and nice

Stayed: May 2014, travelled with family
Thank Jasper E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwplains, Manager at Best Western Plains Motel, responded to this reviewResponded 2 June 2014

Thank you for your comments. We are currently working on getting a pool lift. I am so sorry if it cause an issue for you. We are glad everything else was up to your expectations. Come and see us again sometime.

Jackie Heathershaw
Manager
June 2, 2014

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Reviewed 30 May 2014

As many of you know from my reviews, I don't stay at motels. However, we were traveling from Keystone to the Badlands and wanted to be near the Badlands in the morning for the sunrise view. We stopped at Wall given the entrance to the park was just on the other side of the interstate. The only options in the area are motels so we picked this one. We arrived just past midnight and paid $100 for the room, which is pricey for a motel but this was on Memorial Day night so it didn't seem terribly unreasonable. The room was exceptionally clean with a good shower. Breakfast was included with the room but we opted to go into town. The rooms were quiet and the towels were decent. The only negative was the morning checkout where the clerk decided that it was more important to take a phone call than to collect the key - a thirty second transaction took 5 minutes.

  • Stayed: May 2014, travelled as a couple
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Thank drsped
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwplains, Manager at Best Western Plains Motel, responded to this reviewResponded 2 June 2014

thank you for your comments. I wil lmake sure and mention to the morning clerk of your issue that occurred. We hope you come see us again in South Dakota.

Jackie Heathershaw
manager June 2, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plains Motel

Address: 712 Glenn St., PO Box 393, Wall, SD 57790
Phone Number:
Region: United States > South Dakota > Wall
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
#2 Business Hotel in Wall
#4 Family Hotel in Wall
#4 Romantic Hotel in Wall
Price Range: £56 - £135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plains Motel 2.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Best Western Plains Hotel Wall
Best Western Wall
Wall Best Western

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