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“Lori on the gal that works the night shift was really good to us.” 5 of 5 bubbles
Review of Country Inn & Suites By Carlson, Watertown

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Country Inn & Suites By Carlson, Watertown
Ranked #3 of 11 Hotels in Watertown
Certificate of Excellence
Watertown, South Dakota
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Lori on the gal that works the night shift was really good to us.”
5 of 5 bubbles Reviewed 7 June 2014

To whom it may concern,
Lori was exceptionally service oriented during our stay. She definitely went above and beyond to make our stay comfortable. Specifically, I informed Lori that we (my wife, 4 children and I) were going to have to miss breakfast on the morning of June 6, 2014 because we would have to leave before 7am in the morning to get to a Brookings SD soccer tournament in the morning. She really made an effort to help us feel welcomed and told me that she would make sure that we had a hot breakfast before we left for Brooking. I awoke at 5am as usual and went to the lobby for a cup of coffee and there she was with a big welcoming smile and said your breakfast is ready. She said that she had an additional request from a different guest for even and earlier breakfast at 4:30 am. Lori never even asked how many ere in our party. She made that extra effort for what could have been one individual guest and that’s exceptional service.
Very Pleased
Craig Ritter

  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank bill f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JWARNE, General Manager at Country Inn & Suites By Carlson, Watertown, responded to this review, 8 August 2014
It is our goal to please all of our guests & I do so appreciate your kind comments concerning Lori Ann. We do hope to see you again on your next trip if in this area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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190 reviews from our community

Traveller rating
    120
    44
    21
    2
    3
See reviews for
73
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56
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Berlin, Wisconsin, United States
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 5 May 2014

After traveling 400 miles, we found this next to a Quality Inn, and we chose Country Inn. We were not disappointed. The front desk clerk was very helpful and efficient. Our Room was the perfect temp, the beds were ok, for in the morning I found out from my back just how much they need to be updated, and the heavy bedspreads need to be updated. The room was very clean, Beds and sheets were clean and orderly. No musty smell or smoke. Room noise was none, and minimal if you opened the window, for the interstate is just blocks away. The desk clerk was very helpful and courteous. Overall the stay was enjoyable, the staff was very friendly. The Breakfast is your standard fare, I have had many, whilst this one was not on par with the rest, it was palatable. The only thing is that if was any less, Ihop is 30 feet out the front door to your left....Other than that, our stay was great. We will stay there agian if we get to that area. I have already told my friends and family of the great find. The prices were very good, and at a time before Memorial Day, plentiful. The Terry Redlin Museum was awesome, and Country Inn & Suites was a great find.

Room Tip: Top floor, away from the elevator, and farthest from the highway. South Side is better, and a view o...
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  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Chad H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JWARNE, Manager at Country Inn & Suites By Carlson, Watertown, responded to this review, 23 May 2014
We do hope you return on another mini vacation. So pleased you had a great time. Looking forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Watertown, South Dakota
2 reviews
5 of 5 bubbles Reviewed 21 April 2014

Stayed here over 100 days in a year, and there is a reason I kept coming back. Amazingly comfortable beds, super clean and quiet rooms, fast/reliable internet. But mostly it was the exceptional customer service, the kindness of the entire staff, and the effort they always made to make each and every visit as comfortable and pleasant as possible. I looked forward to returning there each month.

  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank matt s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JWARNE, Manager at Country Inn & Suites By Carlson, Watertown, responded to this review, 23 May 2014
We love the word fantastic & the entire staff thanks you for staying with us. Hurry on back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Branch, Minnesota
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 11 April 2014

We come out every couple months to Visit My sister, her Fiance and my niece.. We Absolutely love this place! Everyone is so nice and friendly! We are even thinking about moving to SD but im Actually waiting on an job opening to open up so i can transfer to this hotel!

Room Tip: Great Spacious suites!
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  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Brittney Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JWARNE, Manager at Country Inn & Suites By Carlson, Watertown, responded to this review, 23 May 2014
Families are wonderful to spent time with. Thank you for letting us be a part of your visit. Hope to see you back again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kinistino, Canada
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 4 February 2014 via mobile

Enjoyed our stay. All the staff was very courteous, room was fine, some wear but clean. Kids loved the pool and hot tub. Pool closed to kids at 10 pm but the front desk clerk said as long as we were quiet and not bothering anyone else we could extend that a bit - good thing because we had been telling the kids all the way from Canada that they could swim. Breakfast was good also.

Stayed January 2014
Helpful?
Thank Piloteer7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JWARNE, Manager at Country Inn & Suites By Carlson, Watertown, responded to this review, 23 May 2014
Thank you for a very nice comment. Our motto is, We Love This Country & we are happy we were a part of your travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Salem, South Dakota
Level Contributor
37 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 27 December 2013

My family stayed here over Christmas. My husband and I stayed in a suite that had a separate living room area, and that is where our family gathered to open gifts, eat pizza, play games. We were very satisfied with our stay. The first day the breakfast was excellent. The second day, not so good, but they were waiting for their food truck to arrive, and they had run out of several items. The front desk people went the extra mile in customer service.

Room Tip: The third floor was quiet. I love their suites and think they are worth the extra cost.
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  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LeAnn954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JWARNE, General Manager at Country Inn & Suites By Carlson, Watertown, responded to this review, 3 January 2014
Your family was awesome to have stay with us! We were pleased you choose Country Inn & Suites to be a part of your family Christmas. There are many Holidays to look forward to & we hope that you return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perham, Minnesota
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 4 December 2013

I travel for business and have stayed here 3 times in the last 2 months. It is so inviting! The last time they had hot apple cider and cookies in the lobby when I got there. The staff is always cheerful and helpful. I have stayed in a different room each time that I have stayed here. Each time I have stayed the rooms are so clean, the beds are comfortable, the lighting is bright, and the bathroom has a wonderful shower. For business the WIFI and desk is another added plus. The breakfast in the morning is something I enjoy before getting back on the road. You won't be disappointed staying here.

  • Stayed November 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Deb N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JWARNE, General Manager at Country Inn & Suites By Carlson, Watertown, responded to this review, 6 December 2013
The entire staff wishes to express to you our gratitude for a great response. It is our goal to please & we are thrilled you were. It is guests like yourself that keeps us always wanting to do our best.

Meryy Christmas!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Watertown

Property: Country Inn & Suites By Carlson, Watertown
Address: 3400 8th Avenue Southeast, Watertown, SD 57201
Phone Number:
Region: United States > South Dakota > Watertown
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 11 Hotels in Watertown
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Watertown 2.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Country Inn Watertown
Watertown Country Inn

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