We were in the first floor room and sat on the sleeper sofa and almost passed out. It smelled like a stinky locker room. I called the desk and super nice gal moved us across the hall to another room. Great. Then about midnight, the guy upstairs enters his room and you could hear every step he took as if he were Godzilla. He was actually quietly walking about his room, but the building is constructed so cheaply that the floor boards squeak and groan with each step. Yes, you also hear the "bathroom" noises in full orchestration.
In the morning, our toilet clogged - which was no biggie as we were checking out and my kids used the one by the lobby. But still inconvenient.
Breakfast is bland and boring -- the usual comp junk. There is a fantastic little bbq restaurant about a block away - Judge Beans.
On the plus, the manager called and was quite apologetic. He offered to comp our room for the night. The customer service was wonderful and that is why I rate it 2 stars instead of 1. If these folks had a better property to manage, it could be 5 star. Just super cheaply constructed building. Also, no pool or activity makes it super boring when you have kids that have been in a car all day.
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- Also Known As:
- Brentwood Hotel Brentwood
- Brentwood Suites