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“Large, Comfortable Room”

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Best Western Brentwood
Ranked #7 of 20 Hotels in Brentwood
Certificate of Excellence
Durham
Level 6 Contributor
382 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
“Large, Comfortable Room”
Reviewed 12 May 2014

To say I was wowed by this hotel would be inaccurate, but it would also be inaccurate to say I was at all disappointed in my stay. It was comfortable, and it was fine.

The room was pretty large and featured a king-size bed, fridge, coffee-maker, and microwave. It was pleasant, thought a couple of things could have been improved upon. The marble threshold into the bathroom was broken, and I stumbled slightly over it before taking note of its condition. The bulb in the lamp on the side of the bed with the alarm clock appeared to be blown out. Otherwise everything worked fine. Better seating would have been nice if I had spent any time in the room, but I was mostly there for sleeping and showering.

The free breakfast was better than some but certainly not as good as some others. Blindly grabbing my first cup of coffee, what I thought was half & half was actually a French Vanilla creamer type product that rendered that cup yucky in my personal opinion, but I later found milk in the "kitchen."

Choices may rotate, but for my visit, sausage gravy and pre-made biscuits served as the hot entree. For the low-carbers and protein-eaters, a few odd-looking hard-cooked eggs were in the kitchen's glass-doored refrigerator.

The location is convenient to the interstate, though if you're coming from the north around rush hour, you'll find it's easier to leave the hotel than to arrive.

If you get a good price online, this is a solid place to stay. It's not quite a Courtyard, but it's not a bad place to stay.

Room Tip: As others have said, there are no elevators. Be advised.
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  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank EdRockster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tammydevo, General Manager at Best Western Brentwood, responded to this review, 27 May 2014
Thank you for the feedback you've provided regarding your recent stay with us. We've made a note of the maintenance issues you encountered and will work to improve our guest experience. We hope you'll stay with us again and give us the chance to exceed your expectations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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357 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (58)
Date | Rating
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English first
Bardstown KY, United States
1 review
Reviewed 10 May 2014

For a mid-priced hotel, this one is excellent. Staff, arrangements, cleanliness, access to I65, all are pluses. Breakfast is the standard one. Cleanliness is a top priority and we were told ahead of time that we would have no complaints, and we didn't. Great sleep! Easy to get to historical sites, a good find. Only issue: a bit of a challenge to locate at first. Once found, no problem.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Rosemary R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tammydevo, General Manager at Best Western Brentwood, responded to this review, 27 May 2014
We appreciate the time you took to write this great review of the hotel. We're so happy that you enjoyed your room, the staff, and the location. At Bestwestern Brentwood, we strive to be your "home away from home" and look forward to seeing you during your future stays in the Nashville area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abilene, Texas
Level 2 Contributor
6 reviews
Reviewed 8 May 2014

Brentwood Best Western in Tennessee is truly a hidden secret. It may not be as prominent as some of the hotels around it, but it is one of the best.

Located at the intersection of Old Hickory Blvd, and I-65 it is centrally located for many Nashville attractions.

The hotel staff are very helpful and personable. The hotel is super quiet and super clean. The free breakfast is wonderful. You will not be disappointed if you choose this hotel.

Room Tip: Since we are older, the staff found a ground floor room for us.
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FAIRTV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tammydevo, General Manager at Best Western Brentwood, responded to this review, 27 May 2014
We appreciate that you took the time to write this complimentary review of the hotel. At Bestwestern Brentwood, we work hard to provide the best value in accomodations and service. We hope that you'll consider this your "home away from home" when visiting the Nashville area and look forward to seeing you soon!.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Roswell, Georgia
Level 3 Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 7 May 2014

Thought we were going to go to Traveler's Rest plantation, so stayed here to be near. Other wise we would have stayed closer to Interstate 24. We were very pleased with the hotel. Even though right next to expressway, the room was quiet

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank wineandwool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tammydevo, Manager at Best Western Brentwood, responded to this review, 14 May 2014
We're so glad that you enjoyed your stay with us! We work hard to provide the best possible guest experience in accomodations and services. We hope you to choose to stay with us again during your future travels to the Nashville area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Anderson, Indiana
1 review
Reviewed 3 May 2014

our room was clean, very comfortable, quiet, bath very well equipped...staff was more than pleasant and helpful...will stay here again and recommend to my friends/family traveling to / through Nashville.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 340Marsha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tammydevo, Manager at Best Western Brentwood, responded to this review, 14 May 2014
Thank you for taking the time to write this great review. We're so glad you enjoyed your stay and we appreciate the recommendation you gave us to family and friends. We look forward to seeing you in future, and hope we can continue to make this your "home away from home."
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 29 April 2014

This Best Western is one of the nicest hotels I have stayed in, everyone I came into contact with was very pleasant and helpful. The room was very clean and the breakfast was fresh and good. The location is ideal and I will definitely stay here again when I am in the area.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank 478melindab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tammydevo, Manager at Best Western Brentwood, responded to this review, 13 May 2014
Thank you for taking the time to write this complimentary review. We are pleased to hear that you enjoyed your stay, and that your room and amenities exceeded your expectations. We look forward to seeing you in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St Louis, United States
1 review
Reviewed 16 April 2014

Super staff, very clean, rooms are nice and beds are very comfy! It's very close to the highway so it's convenient which is important to me. The breakfast is good but could add hard-boiled eggs for something that isn't carbs.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Jacinda T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tammydevo, Manager at Best Western Brentwood, responded to this review, 13 May 2014
Thank you for taking the time to write this review of your stay. We're so glad this hotel to be a great value. We work hard to provide the best in accomodations and service, and we hope that you'll consider this your "home away from home" on any future trips to the Nashville area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Brentwood

Property: Best Western Brentwood
Address: 5581 Franklin Pike Circle, Brentwood, TN 37027-4363
Phone Number:
Region: United States > Tennessee > Brentwood
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#1 Romantic Hotel in Brentwood
#4 Family Hotel in Brentwood
#6 Business Hotel in Brentwood
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Brentwood 2.5*
Number of rooms: 46
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Also Known As:
Best Western Brentwood Hotel Brentwood

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