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“Great place to stay when you want to feel welcome.”

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Four Points by Sheraton Nashville-Brentwood
Ranked #4 of 20 Hotels in Brentwood
Certificate of Excellence
Reviewed 7 August 2013

Enjoy my time, every time. Great staff, including Karen, Lisa, Madison, John (Chef) and Obi. They all go out of their way to be of assistance and say hello. Andrew was a big help, as well. Great food, great drinks and great people.

  • Stayed: August 2013
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Thank EuropeorbustColorado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent S, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this reviewResponded 9 August 2013

Excellent! It is always a pleasure to hear how amazing our associates are. We are reminded daily by many guests how service driven they are. I appreciate you taking the time to share as we use this tool to motivate and reward those who make a difference daily.

Travel safe and see you soon!

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425 - 431 of 561 reviews

Reviewed 30 July 2013

Great modern hotel. Karen is an awesome bartender. Great selection of local Yazoo brews! It's cool that Sheraton showcases local beers in its restaurants. They even had a happy hour from 5-7pm. Awesome breakfast too. The peppered bacon is worth coming back for all by itself.

  • Stayed: July 2013, travelled on business
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Thank Brock V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent S, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this reviewResponded 1 August 2013

Great to hear! Our associates in the Edge are amazing and will be passing on your comments. Each Wednesday we feature our local best brew and BBQ appetizers. Many guests are engaged and love the tastings! Remember our live music every Tuesday!

Travel safe and see you soon!

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Reviewed 28 July 2013

Very easy check in and convenient free parking. Room was very nice, clean and comfortable. Bed was great, shower awesome and all amenities available. Great location if you are staying/doing business in Brentwood. A bit out of the way if you are going to be in Nashville and assume the traffic would be tough on a weekday. We were there on a weekend night so it was not a problem. This hotel compares with price and distance of hotels in the airport area so if you are going downtown this is a great choice. Shopping and dining very convenient. Check out was easy and quick. Would recommend a room away from the ice machine(especially if the guy is filling his cooler at 6am!)

Stayed: July 2013, travelled as a couple
Thank Chaser662
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent S, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this reviewResponded 30 July 2013

Could not agree more! Our Four Points bedding and shower amenities are often mentioned as awesome and definitely allows for a good night sleep. Our location is key to downtown and historic Franklin with plenty of attractions and shopping within walking distance.

Travel safe and see you soon!

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Reviewed 26 July 2013

The hotel was great, Hotel restaurant and bar were very good. Great food and service. Very attentive and accommodating. The hotel as a whole is very well appointed, lobby, dining room and guest rooms. I will definitely stay there again. the bartender, Karen, was very memorable and made the best old fashioned I think I've ever had. I highly recommend this hotel when traveling to Nashville!! As an SPG member it would be nice to get an upgrade next time. I hope. Oh and the pool and whirlpool are fabulous after a long days work!

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  • Stayed: July 2013, travelled on business
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Thank Jonathan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent S, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this reviewResponded 30 July 2013

Great to hear about your fantastic stay with us and how much you loved the service and being able to relax in our incredible hot tub area along with our outdoor pool! Keep in mind our Live Music and Best Brews and BBQ receptions on Wednesdays. Always something fun going on at the property and looking forward to your return.

Travel safe my friend!

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Reviewed 26 July 2013

Stayed for a few days while on business and was pleasantly surprised. By far the best part is the restaurant/bar the Edge. Karen is the best bar tender I've had in a long time, anywhere, let a lone a hotel. Makes a killer old fashioned and ask for Brian's Irish Buck or a Sour Washington Apple ;p Live music on tuesdays nights is also a bonus. Tastefully done upgrades and decor in the lobby and rooms. The spa/whirlpool was awesome and the pool was great as well. Room was well kept and the free water was a nice touch. I want to come back just to stay at the hotel again, forget Nashville.

  • Stayed: July 2013, travelled on business
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Thank Brian K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent S, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this reviewResponded 30 July 2013

Excellent to hear and thank you! Our hotel is top notch and has won Starwood Hotels Conversion of the Year. I am glad you were able to experience our outstanding service in our restaurant, the Edge @ 760. Our associates simply put are amazing and very service driven.

Travel safe and see you soon!

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Reviewed 25 July 2013

They didn't have the reservation which was for 2 rooms. The desk sent us to a lobby phone. A reservation was made for 2 king rooms. To the desk- only one reservation got made- wasn't a king. Back to the phones. Finally complete. One room is on a floor filled with teenage girls (BB tournament). On purpose? Three nights of screaming giggles and romping thru paper thin walls. Complaints but little improvement. Second room had hair in one bed and stains in the other. Gross. New room please! Not before an inspection and interrogation about whether we took the bottled water out of the room or used the bathroom. Other particulars:
Price inflated- Almost double norm(likely due to being full for BB girls- should be discounted, not inflated)
Toiletries poor quality(wall pumps in shower)
Even in "on" position fan kicks on and off all night
No option for inclusive breakfast
Oatmeal on buffet is instant ($10.95 buffet) service is only fair
Elevator door has no sensor
All calls cost $$
Alarm clock was left on
Hard to find plug behind nightstand and dirty back there
Pluses:
Free bottled water
Excellent in-room coffee
Included Internet
Apples at desk
Walk to steakhouse
Lots of plugs on desk

  • Stayed: July 2013
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Thank Gmovin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent S, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this reviewResponded 30 July 2013

Thank you for sharing your feedback regarding your recent stay. Certainly an extremely odd experience with our hotel. We take all feedback seriously and have gathered the team to investigate the reservation as our reservation process is very simple. I would love to speak to you and gather more details and resolve this to your satisfaction. Please contact me at the property.

Look forward to hearing from you and thanks again!

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Reviewed 22 July 2013

I had booked two rooms and asked that they be adjoining as we were visiting with family. Checked in & picked up both sets of keys since niece was arriving later. Turns out the rooms were across the hall not adjoining. Ok we could live with that but upon checking out the othere room found out it was a king not a double. Not what we needed to accomodate everyone. I called down & was told there were no doubles on that floor but they could bring up a rollaway bed. Unfortunately there just wasn't enough room to fit a rollaway comfortably. We ended up with a double on another floor. The staff was super accomodating and apologetic about the booking error. The rooms were nice & clean. Lobby very inviting. Plenty of parking.
Restaurant and ice cream parlor withing walking distance.

  • Stayed: June 2013, travelled with family
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Thank TXHOUNDDOG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent S, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this reviewResponded 23 July 2013

Glad to hear how accommodating our team was when the need arose! We put much effort in personalizing each guest stay and never hesitate to let us know if room types need adjusted as we are happy to please!

Take care and see you soon!

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Additional Information about Four Points by Sheraton Nashville-Brentwood

Address: 760 Old Hickory Blvd, Brentwood, TN 37027
Phone Number:
Region: United States > Tennessee > Brentwood
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Brentwood
#5 Business Hotel in Brentwood
Price Range: £84 - £155 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Nashville-Brentwood 3*
Number of rooms: 212
Official Description (provided by the hotel):
Four Points by Sheraton Nashville-Brentwood, just 9 miles south of downtown, is by the Grand Ole Opry, LP Field, and corporate offices. Our hotel has 3,500sq ft of meeting/event space and free wifi ... more   less 
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Also Known As:
Four Points By Sheraton Nashville Hotel Brentwood
4 Points By Sheraton Nashville
Arte Hotel Brentwood

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